ZipRecruiter

Log In

1

Manager Bonadent Jobs (NOW HIRING)

BonaDent

Dental Lab Account Manager

Seneca Falls, NY

$65K - $75K/yr

Description The Dental Lab Account Manager is responsible for building BonaDent's brand while delivery high-quality products to our dental customers and their patients. The Dental Lab Account Manager ...

BonaDent

Dental Lab Account Manager

Seneca Falls, NY · On-site

$65K - $75K/yr

The Dental Lab Account Manager is responsible for building BonaDent's brand while delivery high-quality products to our dental customers and their patients. The Dental Lab Account Manager is ...

BonaDent

HR Assistant

Seneca Falls, NY · On-site

$20 - $26/hr

... members of the management team to support BonaDent's mission, vision, core values and culture across the entire organization, at all locations. This role plays a vital key in supporting the ...

BonaDent

HR Assistant

Seneca Falls, NY · On-site

$20 - $26/hr

... members of the management team to support BonaDent's mission, vision, core values and culture across the entire organization, at all locations. This role plays a vital key in supporting the ...

BRUCE HENRY PROPERTIES LLC

HR Assistant

Seneca Falls, NY · On-site

$20 - $26/hr

... members of the management team to support BonaDent's mission, vision, core values and culture across the entire organization, at all locations. This role plays a vital key in supporting the ...

All JobsManager Bonadent Jobs

Manager Bonadent information

What are the most commonly searched types of Bonadent jobs? The most popular types of Bonadent jobs are:
Manager Bonadent jobs near you

Dental Lab Account Manager

BonaDent

Seneca Falls, NY

$65K - $75K/yr

Other

Posted 2 days ago

Key responsibilities

  • Communicate effectively with assigned dental accounts to maintain and build relationships.

  • Track dental restoration cases through production and ensure completion to BonaDent Dental Laboratories Standards.

  • Quality control final dental restorations for 90 minutes a day to ensure all Rx's and preferences are followed and fabrication meets BonaDent's QC checkpoints.

Job description

Description

The Dental Lab Account Manager is responsible for building BonaDent's brand while delivery high-quality products to our dental customers and their patients. The Dental Lab Account Manager is responsible for working closely with dentists and an internal dental technical team to ensure overall customer satisfaction. This position will be the primary relationship owner for an assigned group of accounts with the responsibility of retaining and growing sales.


Essential Job Functions:

  • Communicate effectively with assigned dental accounts to maintain and build relationships
  • Field technical questions from assigned accounts and from team members within the laboratory
  • Increase existing customer sales
  • Retain and cultivate new dental customers
  • Collect product and service feedback from customers and relay information to leadership to enhance product offerings
  • Utilize CRM software to document communication with assigned accounts
  • Work closely with a team of dental technicians to ensure customer satisfaction and to address and resolve any concerns, focus points, change in preferences and other information pertinent to the successful retention of accounts
    • Pre-case review with dental technicians to ensure proper attention is given to cases before they start.
    • Track dental restoration cases as they travel through production and ensure completion to BonaDent Dental Laboratories Standards.
    • Ensure proper QC procedures are followed on assigned accounts.
  • Provide support to Fixed Teams as needed through quality control, work distribution, and case tracking.
    • Quality control final dental restorations for 90 minutes a day to ensure that all Rx's and preferences are followed and that fabrication has been completed to BonaDent Standards using BonaDent's QC checkpoints
  • Other duties and responsibilities may be assigned from time to time as required


Requirements

  • Associate degree in business management or a closely related field or equivalent experience.
  • 3+ years of experience in a technical contact related position.
  • 3+ years account management experience. (Experience communicating with dental or medical professionals a plus).
  • Strong focus on building relationships, ability to gain trust through communication, expectation setting and completion of planned deliverables (cases).
  • Strong analytical, written and verbal communication skills
  • Ability to work in a fast-paced, dynamic environment, with ability to manage multiple projects and customers simultaneously.
  • Ability to conduct self in a professional manner at all times
  • Effective research and analytic skills with the ability to draw conclusions and provide solid recommendations.
  • Proficiency using MS Office Suite (Outlook, Excel, Word, Power Point)
  • Works methodically and is highly organized and detail oriented.
  • Fosters teamwork, communication and collaboration
  • Self-motivated and ability to work autonomously

Apply