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Manager Aws Sysops Jobs in Washington (NOW HIRING)

Amentum

Software Developer (Mid) TS/SCI

Arlington, VA · On-site

... enabling automated data management, role-based access control, and multi-level security ... AWS SysOps Administrator - Associate or AWS DevOps Engineer - Professional * Security+ CE Preferred ...

Pae

Software Developer (Mid) TS/SCI

Arlington, VA

... enabling automated data management, role-based access control, and multi-level security ... AWS SysOps Administrator - Associate or AWS DevOps Engineer - Professional * Security+ CE Preferred ...

Amentum

Front--End Developer (Mid) TS/SCI

Arlington, VA · On-site

$119K - $139K/yr

... enabling automated data management, role-based access control, and multi-level security ... AWS SysOps Administrator - Associate or AWS DevOps Engineer - Professional * Security+ CE Preferred ...

Pae

Front--End Developer (Mid) TS/SCI

Arlington, VA

$119K - $139K/yr

... enabling automated data management, role-based access control, and multi-level security ... AWS SysOps Administrator - Associate or AWS DevOps Engineer - Professional * Security+ CE Preferred ...

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All JobsAws Sysops JobsManager Aws Sysops JobsManager Aws Sysops Jobs in Washington

Manager Aws Sysops information

What is the difference between Manager Aws Sysops vs Cloud Engineer?

AspectManager Aws SysopsCloud Engineer
CertificationsAWS Certified SysOps Administrator, AWS Certified Solutions ArchitectAWS Certified Solutions Architect, AWS Certified Developer
Work EnvironmentTeam leadership, project management, strategic planningHands-on cloud infrastructure setup, deployment, and maintenance
Employer & Industry UsageIT departments, cloud service providers, large enterprisesStartups, tech companies, cloud service providers

The Manager Aws Sysops focuses on overseeing cloud operations, managing teams, and strategic planning, while the Cloud Engineer is more involved in technical implementation, deployment, and infrastructure management. Both roles require AWS certifications and are integral to cloud-based organizations, but they differ in scope and responsibilities.

What kind of jobs can a Manager AWS SysOps certificate get you?

A Manager AWS SysOps certification can qualify you for roles such as AWS SysOps Administrator, Cloud Operations Manager, or Cloud Infrastructure Manager. These positions involve managing cloud deployment, monitoring AWS environments, and optimizing cloud performance using tools like CloudWatch and CloudFormation.

Which Manager AWS Sysops job pays the most?

The highest-paying Manager AWS SysOps roles are typically found in large enterprises or cloud service providers, with salaries often exceeding $150,000 annually. Factors such as experience, certifications like AWS Certified Solutions Architect or AWS Certified SysOps Administrator, and managing complex cloud environments contribute to higher compensation.

What are the most commonly searched types of Aws Sysops jobs in Washington?

The most popular types of Aws Sysops jobs in Washington are:

What are popular job titles related to Manager Aws Sysops jobs in Washington?

For Manager Aws Sysops jobs in Washington, the most frequently searched job titles are:

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The top searched job categories for Manager Aws Sysops jobs in Washington are:

What cities in Washington are hiring for Manager Aws Sysops jobs?

Cities in Washington with the most Manager Aws Sysops job openings:

Manager Aws Sysops jobs near you

Support Engineer (Tier 3) - Cloud Platform; Integrations (Hybrid)

Home | NIRA

Washington, DC • Hybrid

Full-time

Posted 26 days ago

Job description

NIRA, Inc. is seeking a Tier 3 Support Engineer to serve as the final escalation point for a U.S. Department of Justice cloud-based digital evidence management program serving U.S. Attorneys' Offices nationwide. Sitting behind district-level Tier 1 and nationwide Tier 2 help desk support, this engineer resolves the most complex platform, integration, and data issues - working across a FedRAMP High SaaS evidence platform, enterprise integrations, and AWS GovCloud infrastructure under SLA-driven incident and service request management.

Responsibilities

  • Own Tier 3 resolution of incidents and service requests escalated from Tier 1 and Tier 2 support, working tickets against priority-based MTTR/MTTC service levels
  • Troubleshoot across the full stack: application behavior, identity/SSO and access issues, system integrations (ITSM, eDiscovery review, SIEM), data ingestion and export failures, and cloud infrastructure
  • Perform root cause analysis on complex and recurring issues; promote repeat incidents into change requests and bug-fix candidates for maintenance releases
  • Manage product-level escalations to OEM engineering teams while retaining ownership of ticket status and customer communication
  • Work within the enterprise ITSM ticketing environment, maintaining accurate ticket documentation, work-time tracking, and escalation records
  • Support security operations: patch verification, vulnerability remediation validation, and incident response assistance
  • Maintain runbooks, knowledge base articles, and known-issue documentation; feed resolution knowledge back to Tier 1/Tier 2 teams
  • Contribute to monthly service desk reporting and SLA performance reviews; participate in an on-call rotation for after-hours critical incidents

Required Qualifications

  • 5+ years of technical support, application support, or systems engineering experience, including at least 2 years at a Tier 3 or escalation-engineering level
  • Strong troubleshooting skills for cloud-hosted SaaS and web applications, including log analysis, SQL queries, and API-level diagnostics
  • Working knowledge of AWS services and monitoring/diagnostic tooling
  • Experience troubleshooting authentication and access issues (SSO, SAML/OIDC, role-based access)
  • Experience in ITIL-based incident and problem management using enterprise ticketing systems (SCSM, ServiceNow, or comparable) in SLA-driven environments
  • Clear written and verbal communication with both end users and engineering teams, including RCA documentation
  • U.S. citizenship required; must be able to obtain and maintain a DOJ High-Risk Public Trust (Tier 4) background investigation
  • Bachelor's degree in information technology, computer science, or a related field

Preferred Qualifications

  • Federal support experience, ideally DOJ or law enforcement; familiarity with FedRAMP High environments
  • Experience supporting digital evidence, forensics, or eDiscovery platforms (e.g., Cellebrite, Relativity, Everlaw)
  • Scripting skills (Python or PowerShell) for diagnostics and support automation
  • Experience supporting multi-tenant SaaS environments
  • Certifications such as ITIL 4, AWS SysOps Administrator, or Security+

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