Job Description:
Quevera is seeking a Senior Cloud Operations Engineer with an active TS/SCI clearance with Polygraph to support mission-critical programs in Fort Meade, Maryland. As part of the Secure the Enterprise initiative, you will help modernize the system security evaluation and authorization process through automation, continuous monitoring, and operational excellence across enterprise environments.
This role combines cloud operations, systems administration, DevOps, and application support to ensure the reliability, availability, and performance of mission-critical enterprise systems. Working alongside software engineers, systems engineers, and infrastructure teams, you will monitor application health, troubleshoot operational issues, support Linux and AWS environments, and help maintain the enterprise services that enable 24x7 mission operations.
As a Senior Cloud Operations Engineer, you'll have the opportunity to support modern cloud infrastructure, improve operational resiliency, and contribute to secure, scalable solutions that support national security missions.
Work Schedule:
- Shift Schedule: Rotating 12-hour shifts (6:00 AM – 6:00 PM / 6:00 PM – 6:00 AM).
- Availability: Position supports 24x7 watch floor operations and requires participation in a rotating shift schedule.
Job Responsibilities:
- Monitor enterprise applications to ensure system reliability, data integrity, and operational availability.
- Perform continuous monitoring and proactive troubleshooting to maintain application performance and overall system health.
- Identify, investigate, and resolve operational issues through application updates, system configuration changes, or escalation as appropriate.
- Monitor dashboards, logs, alerts, metrics, and application health to proactively identify issues and minimize service disruptions.
- Support 24x7 watch floor operations by identifying service degradation, failed dataflows, application errors, and infrastructure issues.
- Perform Linux systems administration tasks, including reviewing logs, managing services, validating resource utilization, and supporting server maintenance activities.
- Support cloud operations within AWS environments using the AWS Management Console and AWS CLI to monitor system health, perform operational troubleshooting, and maintain cloud resources.
- Collaborate with software development, systems engineering, infrastructure, and operations teams to maintain secure and reliable enterprise services.
- Contribute to automation, continuous monitoring, and operational improvements supporting the Secure the Enterprise initiative.
Minimum Requirements:
- Active TS/SCI clearance with Polygraph required.
- Candidates must meet one of the following education and experience requirements:
- High School Diploma or GED and at least ten (10) years of relevant experience.
- Associate's degree and at least eight (8) years of relevant experience.
- Bachelor's degree and at least six (6) years of relevant experience.
- Master's degree and at least four (4) years of relevant experience.
- Doctoral degree and at least two (2) years of relevant experience.
- Experience in one or more of the following technical areas:
- Monitoring & Watch Floor Operations: Experience using Grafana, Kibana, Splunk, CloudWatch, or similar monitoring platforms for dashboard monitoring, alert triage, log analysis, incident response, and shift turnover.
- Linux Systems Administration: Experience administering Linux systems, including monitoring system health, managing services, reviewing logs, rebooting servers, and validating CPU, memory, and disk utilization.
- Cloud Operations: Experience supporting AWS environments using the AWS Management Console or AWS CLI, including EC2 instance monitoring, service health checks, Lambda, C2E, HCI, and operational troubleshooting.
- Application & Dataflow Support: Experience supporting Apache NiFi, Cribl, Kafka, Logstash, or similar technologies used for data ingestion, queue monitoring, data movement, and application health.
- DevOps & Automation: Experience using Terraform, Ansible, GitLab Pipelines, Docker, or similar automation and deployment technologies.
Desired Skills:
- DoD IAT Level II certification preferred (e.g., Security+ CE, CySA+, GSEC, GICSP, SSCP, CND, or equivalent).
- Experience supporting enterprise cloud operations within secure or mission-critical environments.
- Experience troubleshooting complex application, infrastructure, and operational issues across distributed systems.
- Experience working collaboratively with software development, infrastructure, and systems engineering teams supporting enterprise operations.
Why Join Quevera?
Award-Winning Culture
Quevera was recognized as a Top Workplace in the Washington, DC/Baltimore region for 2025, marking our fifth consecutive year receiving this distinction based on employee feedback.
Outstanding Benefits
We invest in our employees and their families through a highly competitive benefits package, including:
- 100% employer-paid medical coverage (optional plan)
- Competitive options for Medical, Dental and Vision insurance
- Employer-paid short-term and long-term disability coverage
- Employer-paid life insurance
- $5,000 annually for education, training, certifications, and professional development
- Career advancement through our structured iQTouch Program
- Up to 6% 401(k) match
- Additional 4% profit-sharing contribution, at company discretion
At Quevera, we believe exceptional people deserve exceptional opportunities. We're more than just a workplace—we're a team of innovators, problem-solvers, and industry experts committed to delivering mission-critical solutions while fostering professional growth, collaboration, and technical excellence.
Quevera is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #LI-AA1