Manager Ai Rater Jobs in Toronto, ON (NOW HIRING)

Job Description

About Sodales

Sodales is a leading Workforce Risk Intelligence platform that helps organizations manage Employee Relations, Labor Relations, EHS, Disability & Accommodation, Workplace Violence, Investigations, Compliance, and AI-driven workforce risk. Our customers include some of the world’s largest organizations across manufacturing, transportation, utilities, healthcare, public sector, and financial services.

We are looking for a highly motivated Senior Sales Manager to join our growing team. This is a customer-facing role that combines deep product expertise, consultative selling, and pipeline management to help customers solve complex workforce risk challenges.

Key Responsibilities

• Lead discovery sessions to understand customer business processes, challenges, and strategic objectives.
• Deliver compelling product demonstrations tailored to customer use cases across EHS, Incident Management, Employee Relations, Labor Relations, Disability Management, AI and Compliance use cases,
• Design solution recommendations that align with customer requirements and implementation best practices.
• Partner closely with Account Executives throughout the entire sales cycle.
• Own the platform evaluation process, proof of concepts, and solution presentations.
• Proactively nurture active sales opportunities by conducting follow-up meetings, answering customer questions, coordinating product specialists, and maintaining momentum throughout the sales cycle.
• Support pipeline development by engaging prospects after demonstrations, identifying expansion opportunities, and progressing qualified opportunities toward closure.
• Develop trusted relationships with customer executives, HR, EHS, Labor Relations, IT, and Operations stakeholders.
• Collaborate with Product Management to communicate customer feedback and emerging market requirements.
• Assist with competitive positioning and articulate Sodales’ differentiators against competing solutions.
• Support industry events, webinars, customer roundtables, and strategic account planning.
• Maintain accurate opportunity updates, customer activities, and next steps within the CRM.

Required Qualifications

• 5+ years of experience as a Solution Engineer, Pre-Sales Consultant, or Implementation Consultant for enterprise SaaS software.

• Demonstrated experience working with Enterprise EHS software platforms.
• Strong understanding of Incident Management, Safety, Risk Management, OSHA/Workplace Safety, Investigations, Corrective Actions, and Compliance processes.
• Experience supporting enterprise software sales cycles from discovery through contract execution.
• Proven ability to deliver executive-level product demonstrations and presentations.
• Experience nurturing sales pipelines through ongoing customer engagement and follow-up.
• Excellent communication, presentation, and relationship-building skills.
• Ability to translate business requirements into software solutions.
• Experience responding to RFPs and supporting proof-of-concept engagements.
• Willingness to travel as required.

Preferred Experience

Experience with one or more of the following platforms is highly desirable:

• Service NOW
• Cority
• Intelex
• Enablon
• VelocityEHS
• Origami Risk
• Case IQ

Experience with Employee Relations, Labor Relations, Disability Management, or Case Management solutions is considered a strong asset.

What Success Looks Like

The successful candidate will:

• Deliver exceptional, customer-focused demonstrations that differentiate Sodales.
• Help increase demonstration-to-close conversion rates.
• Maintain strong engagement with active opportunities through consistent follow-up and solution consulting.
• Build trusted advisor relationships with enterprise customers.
• Contribute to revenue growth through technical excellence and consultative selling.
• Become a recognized subject matter expert in Workforce Risk Intelligence and Enterprise EHS.

Why Join Sodales?

• Work with an innovative AI-enabled Workforce Risk Intelligence platform.
• Collaborate with some of the world’s leading enterprise organizations.
• Join a fast-growing company with significant market momentum.
• Competitive compensation, performance incentives, and career growth opportunities.
• Opportunity to influence product direction and shape the future of enterprise workforce risk technology.