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Managed Service Provider Jobs in Arizona (NOW HIRING)

MIKID

Direct Service Provider

Bullhead City, AZ · On-site

Under the general direction of the Direct Service Manager, a Direct Care Provider is responsible for providing support, guidance, and direction to members attending Community or Center-Based programs.

Unio Digital

Tier II Service Desk Engineer

Tucson, AZ · On-site

Uni Digital is an Arizona-based managed service provider (MSP) delivering Managed IT Services, Low Voltage Cabling, Access Control, Video Surveillance, and Intrusion Services across Tucson, Phoenix ...

Courser

IT Service Manager

Tucson, AZ · On-site

... Managed Service Provider (MSP) environment. This role is pivotal in ensuring exceptional client satisfaction, efficient operations, and continuous improvement of service delivery processes. The MSP ...

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$13

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$37

How much do managed service provider jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for managed service provider in Arizona is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.84 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Arizona? The most popular types of Managed Service Provider jobs in Arizona are:
What are popular job titles related to Managed Service Provider jobs in Arizona? For Managed Service Provider jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Arizona look for? The top searched job categories for Managed Service Provider jobs in Arizona are:
What cities in Arizona are hiring for Managed Service Provider jobs? Cities in Arizona with the most Managed Service Provider job openings:
Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,609 per year, or $25.3 per hour.

IT Field Engineer - Managed Service Provider

Prophet Network Integration, Inc.

Phoenix, AZ • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Are you ready to be the go-to tech pro for a wide range of clients? As an IT Field Engineer with us, you’ll take on all sorts of technology challenges. You’ll be hands-on with desktops, servers, switches, and firewalls, making sure everything runs smoothly and securely. If it’s IT related, you’ll be there to keep things moving.

Outstanding customer service is at the heart of what we do. We strive to give every client, big or small, a positive experience that sets us apart. Our team builds trust and delivers reliable support, solving problems and making sure users get the help they need, when they need it.

This job is a great opportunity for someone who loves variety and wants to keep growing their skills. You’ll get exposure to all sorts of environments, from small businesses to larger organizations with locations across multiple states. Every day brings something new, giving you the chance to build your expertise and tackle fresh challenges.

What you'll be doing:

· Diagnosing and resolving technical issues for users quickly and efficiently

· Managing service tickets from start to finish

· Monitoring and maintaining client backups

· Delivering remote and on-site support, with access to a company vehicle

· Working closely with teammates to solve problems and share solutions

· Keeping documentation up-to-date as client networks evolve

· Staying in regular contact with your team about job status, location, and client needs

· Participating in after-hours on-call rotations (every 5 weeks) and supporting project work

Technical Experience We’re Looking For:

· Hands-on experience with Windows PC operating systems

· Solid understanding of Microsoft Office Suite

· Windows Server Management

· Microsoft 365 Administration

· Firewall and Security Solutions

· Windows Remote Desktop Services

· Email filtering solutions

· Security Solutions

· Active Directory and change management

· Basic VOIP concepts

Tools/Technology Used:

· Tool Stack - Connectwise Manage and RMM, Auvik, IT Glue, Scalepad, Connectsecure

· Tech Stack - Sophos, KnowBe4, Ubiquiti, Jamf, Duo, Printix, HPE Aruba, HPE Servers, VMWare, HyperV, HP & Lenovo PSG

Personal Qualities That Help You Succeed:

· Motivated to learn and grow professionally

· Take ownership of issues and find proactive solutions

· Anticipate client needs and communicate them to your team

· Thrive in a fast-paced environment and keep cool under pressure

· Bring energy and positivity to every interaction

· Adapt quickly to changes in schedule or priorities

· Communicate clearly, in person and over the phone

· Demonstrate attention to detail and strong organizational skills

· Work well both independently and as part of a team

Requirements:

· At least 5 years’ experience in IT service roles

· Excellent documentation and communication skills

· Strong troubleshooting abilities and a solid grasp of networking fundamentals

· Proficiency with Microsoft Office applications

Who we are:

Our Arizona-based MSP has been delivering IT solutions since before the term "MSP" was widely recognized. With a dedicated team of 20 skilled support staff, we are committed to our clients and focused on maximizing their operational efficiency.

If you’re passionate about technology, enjoy helping people, and want to grow your career in a dynamic environment, we’d love to hear from you!

Company Description

We are Managed Service Provider in the Phoenix-Metro area that has been in business since 2001. We are in several vertical markets and act as an outsourced IT department for many businesses both remote and onsite.