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Managed Service Business Analyst Jobs (NOW HIRING)

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Business Analyst Mid

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Business Analyst Mid TULK is a boutique consulting firm providing technology and management consulting services to the U.S. Federal Government. Our team supports Defense, Intelligence Community, and ...

Business Analyst Mid

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... or servicing environments. * Strong experience working in Agile/Scrum delivery teams. * Proven ... Ability to manage multiple priorities in a fast-paced environment. * Experience using Jira and ...

Business Analyst

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Define, document, and manage detailed requirements (both functional and technical), including storyboards, wireframes, and use cases. Gather, analyze, and document business processes. Engage and ...

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Business Analyst

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Support change management efforts through effective communication and stakeholder engagement ... Financial Services * Healthcare and Insurance * Telecommunications * Commercial and Enterprise ...

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Managed Service Business Analyst information

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How much do managed service business analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for managed service business analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

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Infographic showing various Managed Service Business Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.

Customer Service Business Analyst Sr

Savannah, GA • On-site

Gulfstream Aerospace Corporation
Aviation • 10K+ employees

Full-time

This job post has expired today. Applications are no longer accepted.


Gulfstream Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 185 frontline employees who took The Breakroom Quiz


Job description

Customer Service Business Analyst Sr in GAC Savannah
Unique Skills:
This is a highly visible call center environment serving high-net-worth customers, so we are looking for someone with strong customer service and call center experience.
The ideal candidate should be customer-focused, empathetic, and skilled at understanding customer needs while delivering an exceptional customer experience in a fast-paced service environment. They should be proactive in identifying solutions, managing customer expectations, and driving issues to resolution.
Success in this role also requires the ability to work effectively within a call center setting, balancing customer inquiries, service levels, and response times while maintaining professionalism and composure. Strong collaboration skills are essential, as the individual will need to partner closely with team members and cross-functional organizations to resolve issues and deliver timely outcomes for our customers.
Education and Experience Requirements
Bachelor's Degree in Accounting, Finance or related field required or equivalent combination of education and increasingly responsible experience sufficient to successfully perform the essential functions of the job. 5 years of increasing financial responsibility.
Position Purpose:
Under limited supervision, performs ongoing analysis and reporting of actual performance to budgets and/or forecasts. Provide in depth ongoing analysis and reporting of operational performance, and analysis as required. in support of assigned business areas, we well as understanding of and recommendations to resolve risks and opportunities.
Job Description
Principle Duties and Responsibilities:
Essential Functions:
  1. Ensure accurate and timely performance analysis and reporting.
  2. Develops appropriate reporting mechanisms to communicate results in a meaningful manner to operational and financial management. Generate queries and reports to identify and resolve issues. .
  3. Prepare accurate and timely financial analysis and report actual financial performance.
  4. Compile financial information to help in the development of budgets, identify causes of major variances and ensure accuracy of actual data.
  5. Support Finance in reconciliations of accounts.
  6. Prepares reports related to operational or strategic initiatives.
  7. Performs in-depth analysis as required, for operational, financial and strategic initiatives.
  8. Participates in a wide variety of special projects to include business and process improvement initiatives.
  9. Responsible for ensuring that accurate records and complete invoices and credits are prepared for customer billing, and presentation to Accounts Receivables for designated areas of Product Support.
  10. Assists in accomplishing business office activities that may include audits, customer invoice disputes, invoice research, intercompany transactions and business analysis.
  11. Responsible for assisting operations areas by reviewing Work in Process and processing orders in a timely manner to avoid aging transactions and ensuring the operation area remains in conformance.
  12. Continually evaluates processes to identify and implement continuous process improvements, both in support of operations and with financial processes. .
  13. Provides support and guidance to lower level Product Support Business Analyst in accomplishing activities that may include audits, analysis or reporting.
  14. Provides advanced knowledge and support of multiple Product Support Business areas. .

Perform other duties as assigned.
Other Requirements:
  1. Frequent use and general knowledge of industry practices, techniques and standards.
This job requires one to be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 235893
Category: Finance
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 09/11/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

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About Gulfstream

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Copyright © 2020 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company ( . Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Savannah, GA, US

Year founded

1958