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Mall Worker Jobs (NOW HIRING)

Chick-fil-A

Back of House Team Member

Franklin, TN · On-site

$16/hr

CoolSprings Galleria (Mall) Working at a Chick-fil-A ® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most ...

DHS Brand

Sales Manager

Washington, DC · On-site

$60K - $65K/yr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality

Sales Manager

Washington, DC

$65K/yr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality

Bell Person

Washington, DC

$10/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality

Room Attendant

Washington, DC · On-site

$20.09/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Donohoe Hospitality Services

Bell Person

Washington, DC · On-site

$10/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

Medina Auto Mall

45391 Automotive Detailer

Medina, OH · On-site

$13.25 - $16/hr

Automotive Detailer /Body Shop Detailer Medina Auto Mall is now accepting applications for an ... are working such as lights, windows, locks etc. * Maintain cleanliness of shop and assist ...

Medina Auto Mall

45391 Automotive Detailer

Medina, OH · On-site

$13.25 - $16/hr

Automotive Detailer /Body Shop Detailer Medina Auto Mall is now accepting applications for an ... vehicle are working such as lights, windows, locks etc. Maintain cleanliness of shop and assist ...

Donohoe Hospitality

Kitchen Supervisor

Washington, DC · On-site

$28/hr

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic ...

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Mall Worker information

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How much do mall worker jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for mall worker in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is a mall worker?

Mall workers are employees who perform various roles within shopping malls, such as retail associates, food court staff, security personnel, cleaners, maintenance staff, and customer service representatives. Their responsibilities can include assisting customers, stocking merchandise, ensuring mall cleanliness, enforcing security measures, and providing information or support to visitors. Mall workers play a crucial role in maintaining the smooth operation and pleasant atmosphere of the shopping center. The specific duties depend on the position and the needs of the mall.

What are the key skills and qualifications needed to thrive as a mall worker?

To thrive as a Mall Worker, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, patience, and problem-solving skills help you stand out in handling diverse customer interactions and teamwork. These skills ensure efficient operations, positive customer experiences, and smooth collaboration in a busy retail environment.

What are some common challenges mall workers face during peak shopping seasons?

Mall workers often experience increased foot traffic and longer hours during peak shopping seasons such as holidays or major sales events. This can lead to challenges like managing larger crowds, maintaining high levels of customer service under pressure, and coordinating efficiently with team members to handle inventory and restocking. Adaptability and strong communication skills are essential during these busy periods. Many employers provide additional training and support to help staff succeed and maintain a positive work environment.

What is the difference between Mall Worker vs Retail Associate?

AspectMall WorkerRetail Associate
Required CredentialsHigh school diploma often preferredHigh school diploma usually required
Work EnvironmentShopping malls, indoor, customer serviceRetail stores, indoor, customer service
Employer & Industry UsageMalls, shopping centersRetail stores, department stores
Common Search & ComparisonYesYes

While both Mall Workers and Retail Associates work in customer service within shopping environments, Mall Workers typically perform roles like security, maintenance, or customer assistance across multiple stores in a mall. Retail Associates usually work directly for a specific retail store, handling sales, stocking, and customer inquiries. The roles overlap in customer service and indoor work settings, but Mall Workers often have broader responsibilities across the mall premises.

How do people get jobs at malls?

People can get jobs at malls by applying directly to retail stores or mall management offices, often through in-person visits, online applications, or job fairs. Having good customer service skills and a flexible schedule can improve chances of employment in retail positions within malls.

What are the positions in a mall?

Mall workers can hold various positions including sales associates, cashiers, security personnel, maintenance staff, customer service representatives, and store managers. These roles require different skills and may involve working in retail, security, cleaning, or administrative tasks within the mall environment.

What cities are hiring for Mall Worker jobs?

Cities with the most Mall Worker job openings:

What are popular job titles related to Mall Worker jobs?

For Mall Worker jobs, the most frequently searched job titles are:

Mall Worker jobs near you
Infographic showing various Mall Worker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,955 per year, or $18.7 per hour.

Luxury Auto Mall of Sioux Falls General Application

Sioux Falls, SD

Luxury Auto Mall of Sioux Falls
See more jobs at Luxury Auto Mall of Sioux Fallsexternal

Full-time

Medical, Dental, Life, Retirement

Re-posted 8 days ago

Job description

The “NICE” Company at Sioux Falls Ford Lincoln / Luxury Auto Mall / Abra is always hiring new talent to develop! At Sioux Falls Ford Lincoln / Luxury Auto Mall / Abra we offer the ultimate in service, selection, and value across all our automotive dealerships Sioux Falls. The “NICE” reputation is built off of “I make a difference”, which is our philosophy to making a successful company that cultivates long-term, rewarding relationships with our guests and employees alike.

At our "NICE" company we have many careers that get created every year!  If you like working with people, in a fact-pace, culture driven company that recognizes talent and great efforts with compensation and a proven track record for success and career advancement. Then your next career may be with our "NICE" organization. If this interests you, please complete the application process.  We value our people and hope that someday you can join us too!

Essential Competencies: 

- Self-motivation driven individual

- Professional mannerisms and appearance.

- Integrity

- Organizational skills

- Time management skills

- Computer skills - Email, Microsoft Office and Windows - DMS is a plus

- Valid drivers' license with acceptable driving record

- A positive attitude

We Offer:

Competitive wages and great benefits to all full-time employees including;

- Health insurance

- Dental insurance

- Life insurance

- Supplimental insurance

- Wellness Incentive

- 401(K) retirement plan with employer match up to 3%

- and many other discount benefits.

EEO/AAP

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