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Mall Worker Jobs (NOW HIRING)

Hyatt Place National Mall

Front Desk Agent

Washington, DC · On-site

$20 - $22/hr

Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington, D.C. Employees are surrounded by world-renowned ...

Chick-fil-A Cleveland Mall

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Chick-fil-A Cleveland Mall

Shelby, NC · On-site

$11 - $15/hr

At The Chick-fil-A Cleveland Mall the Team Member role is more than just a job, it's an opportunity ... Enjoy working as a team * Must be able to lift 50 lbs and stand for up to 8 hours. * Consistent ...

Chick-fil-A Cleveland Mall

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Chick-fil-A Cleveland Mall

Shelby, NC · On-site

$11 - $15/hr

At The Chick-fil-A Cleveland Mall the Team Member role is more than just a job, it's an opportunity ... Enjoy working as a team * Must be able to lift 50 lbs and stand for up to 8 hours. * Consistent ...

Prime Outlets

Mall Management Trainee

Indianapolis, IN · On-site

$18.75 - $22.25/hr

The Management Trainee will be expected and required to complete all aspects of the established training program, demonstrate a working knowledge of the responsibilities of the Mall Manager position ...

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Mall Worker information

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How much do mall worker jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for mall worker in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.15 per hour, depending on experience, location, and employer.

What is a mall worker?

Mall workers are employees who perform various roles within shopping malls, such as retail associates, food court staff, security personnel, cleaners, maintenance staff, and customer service representatives. Their responsibilities can include assisting customers, stocking merchandise, ensuring mall cleanliness, enforcing security measures, and providing information or support to visitors. Mall workers play a crucial role in maintaining the smooth operation and pleasant atmosphere of the shopping center. The specific duties depend on the position and the needs of the mall.

What are the key skills and qualifications needed to thrive as a mall worker?

To thrive as a Mall Worker, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, patience, and problem-solving skills help you stand out in handling diverse customer interactions and teamwork. These skills ensure efficient operations, positive customer experiences, and smooth collaboration in a busy retail environment.

What are some common challenges mall workers face during peak shopping seasons?

Mall workers often experience increased foot traffic and longer hours during peak shopping seasons such as holidays or major sales events. This can lead to challenges like managing larger crowds, maintaining high levels of customer service under pressure, and coordinating efficiently with team members to handle inventory and restocking. Adaptability and strong communication skills are essential during these busy periods. Many employers provide additional training and support to help staff succeed and maintain a positive work environment.

What is the difference between Mall Worker vs Retail Associate?

AspectMall WorkerRetail Associate
Required CredentialsHigh school diploma often preferredHigh school diploma usually required
Work EnvironmentShopping malls, indoor, customer serviceRetail stores, indoor, customer service
Employer & Industry UsageMalls, shopping centersRetail stores, department stores
Common Search & ComparisonYesYes

While both Mall Workers and Retail Associates work in customer service within shopping environments, Mall Workers typically perform roles like security, maintenance, or customer assistance across multiple stores in a mall. Retail Associates usually work directly for a specific retail store, handling sales, stocking, and customer inquiries. The roles overlap in customer service and indoor work settings, but Mall Workers often have broader responsibilities across the mall premises.

How do people get jobs at malls?

People can get jobs at malls by applying directly to retail stores or mall management offices, often through in-person visits, online applications, or job fairs. Having good customer service skills and a flexible schedule can improve chances of employment in retail positions within malls.

What are the positions in a mall?

Mall workers can hold various positions including sales associates, cashiers, security personnel, maintenance staff, customer service representatives, and store managers. These roles require different skills and may involve working in retail, security, cleaning, or administrative tasks within the mall environment.

What cities are hiring for Mall Worker jobs?

Cities with the most Mall Worker job openings:

What are popular job titles related to Mall Worker jobs?

For Mall Worker jobs, the most frequently searched job titles are:

Mall Worker jobs near you
Infographic showing various Mall Worker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,955 per year, or $18.7 per hour.

Housekeeping Attendant - Aventura Mall

Aventura, FL • On-site

Aventura Mall Venture
See more jobs at Aventura Mall Ventureexternal

$13.50 - $16/hr

Full-time

Posted 29 days ago

Job description

 

About Us

Aventura Mall is the premier shopping destination in Miami and South Florida and one of the top shopping centers in the U.S. It is highlighted by a collection of the world’s most coveted luxury brands, a selection of chef-driven restaurants, the eclectic Food Hall, the 25,000 square-foot indoor-outdoor LEVEL THREE rooftop venue, and the museum-worthy Arts Aventura Mall collection.

Aventura Mall caters to a diverse ensemble of guests from all age groups. Engage a child’s imagination at Rainbow Valley Playground or take a trip down our landmark 93-foot-tall Aventura Slide Tower. Aventura Mall is an iconic landmark that is always evolving — offering something new to culture-seekers, trendsetters, and culinary connoisseurs.

Position Summary

The Housekeeping Attendant will provide top standards of service in housekeeping and maintenance to assure common areas and bathrooms and food courts are clean and sanitized, ensuring a safe environment for all Aventura Mall customers.


Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Always keep a respectful and helpful attitude to customers
  • Adheres to the property service standards as well as grooming
  • Keeps the maid cart clean and makes sure all chemicals, tools, radio, Proxiguard wand and PPE necessary to perform the job are accessible before heading to the field
  • Check in all Proxy-guard (or any other system) points along the assigned area
  • Answers and uses the radio to communicate with supervisors or any other member of the team
  • Reports any incident, accident, property damage, property lost/recovered, personal injury as well as any maintenance or housekeeping issue to the supervisor immediately
  • Follows all safety indications learned during training sessions; adhere to any OSHA practices and wears the assigned personal protective equipment
  • Responsible for keeping his/her zone clean, wet spill free, chewing gum free
  • Responsible for changing or calling the person in charge once any trash can has reached ¾ or more full capacity.   If requested disposes the trash in the closet compactor
  • Responsible for emptying and cleaning ashtrays if any in the zone
  • Keeps tables, chairs, and any other furniture clean and dry using the code-colored rags or the map the keep the floors in safe and clean condition
  • Responsible for keeping internal and or external gardens debris free if any in the zone
  • Maintains a safe environment for co-workers and visitors
  • Refills chemical or paper dispensers such as toilet paper, soap, paper towel, etc., if needed
  • Some shipping/receiving as well as loading and or downloading involved into the position
  • Place the wet floor signs on the floor when running the scrubbers and removing them when the floor is dry
  • Keeps the top of the counters, water fountain, paid phones dry and clean and mirrors clean and spotless and storeroom dry and organized
  • May operate depending on shift:
  • Industrial wet and dry vacuum cleaner 
  • Occasionally a scrubbing machine
  • Occasionally a lift 
  • Truck and or golf cart (driver license required) 
  • Hand truck. 
  • Carpet extractor
  • Pressure washer machine 


Qualifications:

The employee needs to have the ability to:

  • Interpret documents such as safety rules; MSDA; operations and maintenance instructions, employee handbook etc.
  • Communicate verbally and effectively with guests and co-workers
  • Always maintain professionalism, demonstrating courtesy and respect to customers and co-workers

Social Media:

https://aventuramall.com/ 

https://www.turnberry.com/ 

https://www.turnberry.com/careers 

Apply