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Mall Security Officer Jobs (NOW HIRING)

GardaWorld

Flex Security Officer - Mall

Gilroy, CA · On-site

$20.60/hr

GardaWorld Security Services is Now Hiring a Flex Security Officer - Mall. Ready to suit up as a Flex Security Officer - Mall. Must be 21 years of age Preferably has three plus months of security ...

GardaWorld

Flex Security Officer - Mall

Gilroy, CA · On-site

$20.60/hr

Ready to suit up as a Flex Security Officer - Mall? * Must be 21 years of age * Preferably has three plus months of security experience * Must have active driver's license * Must be flexible and ...

Securitas

Mall Security Officers

Destin, FL · On-site

$15/hr

Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

Securitas

Mall Security Officers

Atlanta, GA · On-site

$17 - $18/hr

Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

Securitas

Mall Security Officers

Pensacola, FL · On-site

$15/hr

Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries ...

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How much do mall security officer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for mall security officer in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What is a mall security officer?

Mall Security Officers are professionals responsible for ensuring the safety and security of shoppers, employees, and property within a shopping mall. Their duties typically include patrolling the premises, monitoring surveillance equipment, responding to incidents, and assisting with emergency situations. They also enforce mall policies, help prevent theft, and provide information or assistance to visitors. Effective communication skills and the ability to remain calm under pressure are important traits for this role.

What skills and qualifications are needed to be a mall security officer?

To thrive as a Mall Security Officer, you need a solid understanding of security protocols, surveillance, emergency response, and often a high school diploma or equivalent. Familiarity with CCTV systems, two-way radios, incident reporting software, and sometimes a security guard license is typically required. Strong observational skills, calmness under pressure, and effective communication are essential soft skills for this position. These competencies are crucial for maintaining safety, preventing theft, and ensuring a secure environment for shoppers and staff.

What are common challenges mall security officers face during their shifts?

Mall Security Officers frequently encounter challenges such as managing large crowds during peak hours, handling lost and found cases, and responding quickly to incidents like theft or disturbances. They must stay alert for suspicious activity while maintaining a friendly and approachable presence for shoppers and tenants. Effective communication and problem-solving skills are essential, as officers often coordinate with local law enforcement and work closely with mall management to ensure a safe environment.

What is the difference between Mall Security Officer vs Retail Security Guard?

AspectMall Security OfficerRetail Security Guard
CredentialsSecurity license, training certificationsSecurity license, training certifications
Work EnvironmentMalls, shopping centers, large retail complexesRetail stores, shopping malls, retail outlets
Employer & IndustryShopping malls, retail chainsRetail stores, shopping centers
Common Search & ComparisonYesYes

Both Mall Security Officers and Retail Security Guards require similar credentials and work in retail environments like malls and stores. The main difference lies in their specific work settings; Mall Security Officers typically oversee larger shopping centers, while Retail Security Guards focus on individual stores or smaller retail outlets. Both roles aim to prevent theft, ensure safety, and monitor premises, making them closely related but distinct based on the work environment.

What do you need to be a mall security officer?

To become a mall security officer, candidates typically need a high school diploma or equivalent, relevant training or experience in security or law enforcement, and often must obtain a security guard license or certification. Good communication skills, the ability to handle stressful situations, and physical fitness are also important for the role.
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What states have the most Mall Security Officer jobs?

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Mall Security Officer jobs near you
Infographic showing various Mall Security Officer job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,678 per year, or $17.2 per hour.

Mall Security Officer - Surveillance

Franklin, TN • On-site

GardaWorld
Public Safety Administration • 1 - 5K employees
Learn more about GardaWorldexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

Job description

GardaWorld Security Services is Now Hiring a Surveillance Security Officer!

Ready to suit up as a Surveillance Security Guard?

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

What's in it for you:

  • Site Location: Franklin, Tennessee
  • Set schedule: 
  •  Full Time.  Wednesday through Sunday.  6am to 2pm
  • Competitive hourly wage of $17.00 (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of Surveillance Security Guard

  • Monitor security systems to detect any suspicious activity
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Conduct regular patrols to ensure the safety of the premises
  • Control access to secure areas and verify the identities of visitors
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard

  • Be 21 years of age or older
  • Must have a Valid Driver License
  • Must have a clean Motor Vehicle Report
  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Strong report writing skills
  • Sharp visual activity and exceptional concentration skills
  • Strong proficiency with technology
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
License #11963

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