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Mall Security Manager Jobs in Raleigh, NC (NOW HIRING)

Andy Frain Services

Retail Security Officer FT

Raleigh, NC

$15.50 - $18.50/hr

Job Summary:Crabtree Valley Mall Provide security detail as outlined in the post orders and ... Make recommendations to management on better safety and loss prevention processes as identified ...

Andy Frain Services

Retail Security Officer FT

Raleigh, NC · On-site

$15.50 - $18.50/hr

Job Summary: Crabtree Valley Mall Provide security detail as outlined in the post orders and ... Make recommendations to management on better safety and loss prevention processes as identified ...

PVH

Store Manager

Smithfield, NC

Maintain the highest level of security and safety awareness within the store. * Recognize problems ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

PVH Corp.

Store Manager

Smithfield, NC · On-site

Maintain the highest level of security and safety awareness within the store. * Recognize problems ... Attend mall/center management meetings. * Create solid partnerships with mall, local community, and ...

Express & Bonobos

Associate Manager

Durham, NC · On-site

Store Name Mall At Southpoint Responsibilities Express is seeking an Associate Manager to join our ... security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with ...

Express

Associate Manager

Durham, NC · On-site

Store Name Mall At Southpoint Responsibilities Express is seeking an Associate Manager to join our ... security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with ...

Express

Associate Manager

Durham, NC · On-site

Store Name Mall At Southpoint Responsibilities Express is seeking an Associate Manager to join our ... security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with ...

Express & Bonobos

Assistant Manager

Durham, NC · On-site

Store Name Mall At Southpoint Responsibilities Express is seeking an Assistant Manager to join our ... security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with ...

Express

Assistant Manager

Durham, NC · On-site

Store Name Mall At Southpoint Responsibilities Express is seeking an Assistant Manager to join our ... security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with ...

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All JobsMall Security Manager JobsMall Security Manager Jobs in Raleigh, NC

Mall Security Manager information

See Raleigh, NC salary details

$13

$25

$50

How much do mall security manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for mall security manager in Raleigh, NC is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.51 per hour, depending on experience, location, and employer.

What is the difference between Mall Security Manager vs Security Supervisor?

AspectMall Security ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentOversees entire mall security operationsManages security staff and daily security tasks
Employer & Industry UsageShopping malls, retail centersRetail stores, malls, commercial properties
Search & Comparison IntentUnderstanding managerial roles in mall securityComparing supervisory roles in security teams

The Mall Security Manager typically oversees the entire security operation of a shopping mall, focusing on strategic planning and management. In contrast, a Security Supervisor handles daily security staff supervision and operational tasks. Both roles require security certifications, but the manager's role is broader, involving higher-level decision-making and coordination.

What are the key skills and qualifications needed to thrive as a Mall Security Manager, and why are they important?

To thrive as a Mall Security Manager, you need experience in security management, knowledge of safety protocols, and often a degree in criminal justice or a related field. Familiarity with surveillance systems, incident reporting software, and security equipment is typically required, along with relevant security certifications such as CPP or PSP. Strong leadership, crisis management, and interpersonal skills set top candidates apart in this role. These skills ensure the safety of shoppers and staff, effective incident response, and smooth coordination with law enforcement and mall operations.

What are mall security managers?

Mall security managers are responsible for overseeing the safety and security operations within a shopping mall. They supervise security staff, develop emergency procedures, coordinate with law enforcement, and ensure compliance with safety regulations. Their duties also include handling incidents such as theft, vandalism, or medical emergencies, and providing a safe environment for shoppers, tenants, and employees. Mall security managers play a crucial role in maintaining a secure and welcoming atmosphere in retail centers.

What are some common challenges faced by Mall Security Managers and how can they be addressed?

Mall Security Managers often encounter challenges such as coordinating a diverse team, managing large crowds during peak hours or special events, and responding swiftly to incidents like theft or emergencies. Effective communication, ongoing staff training, and strong relationships with local law enforcement are key strategies to address these challenges. Additionally, leveraging modern surveillance technology and regularly reviewing security protocols helps ensure a safe environment for both shoppers and tenants.
Mall Security Manager jobs near you
Security Supervisor Over Night

Security Supervisor Over Night

Andy Frain Services

Raleigh, NC • On-site

Full-time

Posted 10 days ago

Job description

MINIMUM QUALIFICATIONS: Crabtree Valley Mall
The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
• Minimum of 18 years of age.
• Clear a criminal background check.
• High School Diploma and/or equivalent (GED)
Skills/Abilities:
• Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
• Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
• Clear and effective oral and written communications skills.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.
Education & Age
  • High School Diploma or GED (or equivalent)
  • Minimum age: 21 years

Experience
  • Minimum 2 years in the security industry, with 1 year in a supervisory role (preferred)
  • Experience in loss prevention, life safety, CCTV systems, and access control systems is required
  • Must be willing to perform the duties of a Security Officer in addition to supervisory responsibilities

Licenses & Certifications
  • State Guard License required
  • Must meet and maintain all applicable state, county, and municipal licensing requirements for security officers
  • CPR and First Aid certification is a plus

Skills & Abilities
  • Strong customer service orientation and ability to interact effectively with clients across diverse cultures
  • Organizational skills and ability to track and maintain schedule assignments
  • Clear and effective oral and written communication skills
  • Ability to write routine correspondence, logs, and reports
  • Professional composure in handling unusual or challenging situations
  • Must maintain a professional image and demonstrate strong leadership skills

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