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Major Incident Jobs in Springfield, OR (NOW HIRING)

Lane Fire Authority (OR)

Firefighter/EMT

Veneta, OR

$72K - $99K/yr

Major elements of a Firefighter/EMT's work are responding to fire and medical emergencies and the ... Function as a member of the Incident Command System as needed/qualified at fire, rescue, EMS and ...

New

Lane Fire Authority

Firefighter/EMT

Veneta, OR · On-site

$72K - $99K/yr

Major elements of a Firefighter/EMT's work are responding to fire and medical emergencies and the ... Function as a member of the Incident Command System as needed/qualified at fire, rescue, EMS and ...

New

All JobsMajor Incident JobsMajor Incident Jobs in Springfield, OR

Major Incident information

See Springfield, OR salary details

$42.4K

$131.6K

$206.5K

How much do major incident jobs pay per year?

As of Aug 17, 2026, the average yearly pay for major incident in Springfield, OR is $131,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,100.00 and $178,000.00 per year, depending on experience, location, and employer.

How does a major incident manager typically collaborate with technical teams during a critical incident?

During a major incident, the Major Incident Manager acts as the central coordinator, facilitating communication between technical teams, stakeholders, and leadership. They organize regular bridge calls, document updates, and ensure all teams understand the incident's priority and required actions. By quickly escalating issues and removing obstacles, they help technical experts focus on diagnosing and resolving the problem efficiently. This role often involves managing high-pressure situations and balancing the needs of both technical staff and business leaders.

What is a major incident manager?

Major Incident Managers are professionals responsible for overseeing and resolving critical IT incidents that have a significant impact on business operations. Their primary role is to coordinate response efforts, communicate with stakeholders, and drive the resolution process to restore normal service as quickly as possible. They often work under high pressure, ensuring that incidents are documented, root causes are identified, and preventative measures are implemented to avoid future occurrences.

What is the difference between Major Incident vs Network Engineer?

AspectMajor Incident
Role FocusManaging and coordinating response to critical incidents affecting IT services
CertificationsITIL, incident management certifications
Work EnvironmentIT service management teams, operations centers
Industry UsageIT service providers, large enterprises

While a Major Incident manager focuses on coordinating responses to critical IT disruptions, a Network Engineer designs, implements, and maintains network infrastructure. The roles often collaborate during major incidents but differ in their core responsibilities and certifications. Major Incident managers handle incident escalation and communication, whereas Network Engineers troubleshoot and optimize network systems.

Is a major incident manager a good career?

A major incident manager is a critical role responsible for coordinating responses to significant IT or operational disruptions, requiring strong communication, problem-solving, and leadership skills. It can be a rewarding career with opportunities for advancement, especially for those with certifications like ITIL or experience in crisis management. The role often involves working under pressure and may require availability outside regular hours during major incidents.

What are the key skills and qualifications needed to thrive as a major incident manager?

To thrive as a Major Incident Manager, you need strong analytical skills, in-depth knowledge of IT service management (ITSM), and experience with incident resolution processes, often supported by ITIL certification. Familiarity with major incident management tools such as ServiceNow, Jira, or Remedy is typically required. Exceptional communication, leadership, and decision-making abilities are crucial for coordinating teams and managing high-pressure situations. These skills ensure rapid resolution of critical incidents, minimize business impact, and maintain service reliability.

What cities near Springfield, OR are hiring for Major Incident jobs?

Cities near Springfield, OR with the most Major Incident job openings:

Major Incident jobs near you
Infographic showing various Major Incident job openings in Springfield, OR as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $131,632 per year, or $63.3 per hour.

Firefighter/EMT

Lane Fire Authority (OR)

Veneta, OR

$72K - $99K/yr

Full-time

Posted 3 days ago

New

Job description

Lane Fire Authority seeks dedicated individuals to become part of a team that delivers exceptional service in a supportive environment, emphasizing integrity, initiative, empathy, and a commitment to community service. Description The fundamental reason this classification exists is to protect life and property through firefighting and EMS activities often performed under conditions which require strenuous physical exertion. Major elements of a Firefighter/EMT's work are responding to fire and medical emergencies and the participation in supervised drills and training in firefighting and EMS skills.

Some time is spent in special and routine maintenance of equipment and apparatus and routine care of buildings and grounds, as well as public education activities. Additional areas of responsibility may be assigned. Firefighters work under the general supervision of a Lieutenant.

This position is assigned to an ALS medic unit working a 48/96 schedule. This is a non-exempt position in accordance with the Fair Labor Standards Act for career staff. Supervision Received and Exercised: Receives general direction from a company officer or as designated.

Function as a member of the Incident Command System as needed/qualified at fire, rescue, EMS and hazardous materials incidents. This individual is expected to supervise firefighters, and other support personnel who have less experience on the emergency scene. Examples of Duties Maintain as necessary, fire district records, and prepare reports as assigned.

Be able to successfully drive and operate fire district apparatus as prescribed by the district. Assist when necessary, the district mechanic in the conduct of the regular maintenance program. Respond to fire and other emergency calls for help with assigned company.

(Assigned company means that company which is due on any given alarm.) Under the direction of the company officer, may be asked to serve as an instructor in specialized in-service training courses. The firefighter may attend conferences, schools and various meetings to keep abreast of new developments in the fire prevention, EMS, suppression and other fire service related areas as approved by the Training Division. The firefighter/EMT shall be responsible for the cleanliness and maintenance of their station, apparatus, to include tools and other district property assigned to or stored therein

The firefighter/EMT shall assist in the inspection and preplanning of all commercial buildings in his/her fire management area. The Firefighter/EMT shall participate in public fire prevention education in their assigned area and answer the public when necessary on inquiries of fire prevention matters. The firefighter/EMT shall assist the company officer in the preparing of a budget for the operation of his/her station equipment, tools or other related areas.

Lays and connects hose, holds nozzles and directs water streams, raises and climbs ladders and uses chemical extinguishers, bars, hooks, lines and other equipment at the scenes of fires. Performs salvage operations. Administers emergency medical services to injured persons per protocol.

Participates in fire drills and attends classes in firefighting, EMS and related duties. Performs general maintenance work in the up-keep of the District's property. Conducts tours of station houses for scout, civic and other interested groups.

Operates radios and other communications equipment. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Other duties as assigned by the company officer or higher.

Typical Qualifications Possession of or ability to obtain, and maintain an appropriate, valid Oregon Driver's license EMT license or higher. *Incentive pay for EMT-I/A and Paramedic certifications which are incorporated into listed pay scale. NFPA Firefighter I or equivalent NFPA Driver or equivalent HAZMAT Awareness ICS 100, 200, 700a, 800 Applications from EMT-I/As and Paramedics will also we accepted.

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