Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.
Purpose
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer's expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract.
Job Summary
The Maintenance Technician ensures the functional, safe, and aesthetic upkeep of Ketchikan Indian Community's Permanent Supportive Housing (PSH). They will perform a variety of repairs including plumbing, heating, routine maintenance, and facility inspections. This role will be critical for asset preservation, safety compliance, and resident success.
Job Duties & Responsibilities
- Performs basic plumbing, general electrical systems, cabinetry fabrication, painting, intermediate carpentry, roofing application, deck and siding inspection.
- Performs preventative maintenance on building systems, machinery, and grounds to identify and report complex issues.
- Respond to work orders, troubleshooting, and resolving issues professionally for the residents.
- Maintain safety devices (smoke/CO detectors), ensure security compliance, and manage hazardous situations.
- Perform general landscaping, inspection of units upon exit, preparation of new units for resident entry.
- Documents all repairs, inspections, and inventory of supplies.
- Provides indirect assistance for contractors and coordination of major repair projects, as needed.
- Other related duties as assigned.
Minimum Qualifications (Education & Experience)
- High school diploma or GED equivalent.
- 6 months experience in general carpentry, plumbing, electrical, and roofing systems.
- A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.
- Proof of valid driver's license with acceptable driving record.
Preferred Qualifications (Education & Experience)
- 1-year experience in general carpentry, plumbing, electrical, and roofing systems.
- Certificate for Apartment Maintenance Technicians (CAMT), is preferred.
- Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.
Necessary Knowledge, Skills, and Abilities
- Knowledge of heating, ventilation, and air conditioning systems.
- Knowledge of repairing leaks, unclogging drains, and replacing fixtures (faucets, toilets, garbage disposals).
- Knowledge of repairing lighting switches, outlets, light fixtures, and fans, adhering to safety regulations.
- Knowledge of drywall repair, painting, carpentry, and flooring repair.
- Knowledge of safety procedures, fire safety standards, and working with hazardous materials.
- Ability to use hand and power tools (drills, multimeters, saws) to perform repairs.
- Ability to troubleshoot, diagnose, mechanical, electrical, and plumbing issues quickly, and accurately.
- Ability to perform regular maintenance, inspections, and provide customer service in a professional and timely manner to residents, vendors and co-workers.
- Skills in time management, prioritizing tasks and managing emergencies (e.g., power outages).
- Ability to provide accurate documentation on work orders, inspections, and inventory.
- Ability to follow Permanent Supportive Housing (PSH) project and the Housing First philosophy adhering to trauma informed practices.
- Ability to understand and complete all trainings around PSH and Housing First.
- Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
- Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
- Skills in operating personal computers using a variety of computer software.
- Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
- Ability to maintain strict confidentiality and comply with applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
- Ability to learn and apply program/agency operating policies and procedures.
- Ability to manage multiple priorities and tasks concurrently and meet deadlines.
- Ability to work independently as well as with teams.
KIC Core Competencies
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.
Uphold Values: To make decisions and behave in a manner consistent with KIC Workplace Values of Trust, Teamwork, Respect, and Accountability, as well as Southeast Traditional Tribal Values "Our Way of Life".
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing.
Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. This position frequently lifts heavy objects, climbs ladders, and works in awkward positions for long periods in inclement weather. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is above average.
Conditions of Hire
- May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC's company insurance.
- KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.
- KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
