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Maitre D In Restaurant Jobs in Virginia (NOW HIRING)

Maggiano's Little Italy

Maitre D

Richmond, VA · On-site

$16 - $20/hr

Description Our Maitre D's are a point person responsible for overseeing the dining room including ... There's nothing better than helping create lasting memories in our restaurants and in our community.

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Maitre D In Restaurant information

How does a maitre d collaborate with the kitchen and front-of-house teams to ensure a seamless dining experience?

A Maitre D acts as a crucial bridge between the kitchen and the front-of-house staff, coordinating reservations, guest seating, and special requests. They communicate guest preferences or dietary restrictions to the kitchen and ensure servers are informed. Regular check-ins with both teams help address any issues quickly, maintaining high service standards and guest satisfaction. This role requires strong organizational and communication skills to keep operations running smoothly, especially during peak hours.

What is a maitre d in a restaurant?

A Maitre D, short for Maître d'hôtel, is the head of the dining room staff in a restaurant. They are responsible for greeting guests, managing reservations, and ensuring that service runs smoothly and guests have an excellent dining experience. The Maitre D often coordinates between the kitchen and waitstaff, handles special requests, and resolves any issues that may arise during service. Their role is crucial in delivering high-quality customer service and maintaining the restaurant's reputation.

Is being a maitre d in a restaurant hard?

Being a maitre d in a restaurant can be challenging as it requires strong customer service skills, the ability to manage reservations and seating efficiently, and handle guest concerns professionally. The role often involves long hours, multitasking, and maintaining a calm demeanor in a fast-paced environment.

What is the difference between Maitre D In Restaurant vs Host/Hostess?

AspectMaitre D In RestaurantHost/Hostess
Primary RoleOversees guest experience, manages reservations, and supervises staffGreets guests, manages seating, and handles reservations at a basic level
Required CredentialsExperience in hospitality, excellent communication, leadership skillsCustomer service skills, friendly demeanor, high school diploma often sufficient
Work EnvironmentUpscale restaurants, fine dining settingsCasual to upscale restaurants, fast-paced environments
Employer & Industry UsageRestaurants with formal service, high-end diningMost restaurants, casual to fine dining

The Maitre D In Restaurant typically holds a supervisory role, managing staff and guest experience in upscale settings, requiring more experience and leadership skills. In contrast, a Host/Hostess primarily greets guests and manages seating, often with fewer credentials. Both roles are essential for guest satisfaction but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a maitre d in a restaurant, and why are they important?

To thrive as a Maitre D in a restaurant, you need strong hospitality knowledge, experience in restaurant operations, and often a background in customer service or hotel management. Familiarity with reservation systems, point-of-sale (POS) technology, and event management software is typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure set outstanding Maitre Ds apart. These skills are crucial for ensuring seamless guest experiences, efficient team coordination, and the overall success of the restaurant.
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Infographic showing various Maitre D In Restaurant job openings in Virginia as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

Maitre D

Maggiano's Little Italy

Richmond, VA • On-site

$16 - $20/hr

Full-time

Retirement

Re-posted 3 days ago

Maggiano's Little Italy rating

6.6

Company rating: 6.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Description
Our Maitre D's are a point person responsible for overseeing the dining room including placement of large parties, acting as a goodwill ambassador to Guests and greeting and seating Guests in the dining room. What do you think? Sound like your cup of espresso? Around here we say our purpose is to bring people together to celebrate the love of family and friends. If it sounds like we have our own way of looking at the world, you're right! We call it The Maggiano's Way, and it means odds are you get us and we want to meet you...now!
We're The Original Originator
Once upon a long time ago, going out to eat meant either a fancy, pricey, fussy restaurant, or a fast-food drive-thru meal handed to you in a greasy paper sack. Our namesake, Norman Brinker, changed all that by pioneering the idea of casual dining. And he knew an original when he found it. Guests in Chicago knew Maggiano's Little Italy was special when we opened our doors on the corner of Clark and Grand. Today, thousands of restaurants later, Brinker International is the name behind good food, good times and great places to work. And Maggiano's is our own little slice of Italian American tradition come to life! Tony Soprano would be so proud.
Working With Us Comes With An Extra Helping Of Helping Out
Half the fun of making it in life is being able to share it. So part of our way of life is helping make the dreams of others come true, through the special events we host and special memories we help create. We've hosted our fair share of weddings, bar/bat mitzvahs, birthdays and baby showers. There's nothing better than helping create lasting memories in our restaurants and in our community. It's one of the reasons we support the Make-A-Wish Foundation, making wishes come true for kids with life threatening medical conditions. On the local level, we support the North Texas Food Bank, and because we also have a heart for our own, making small contributions to the Brinker Family Fund adds up in a big way and helps out our own in times of need.
Biscotti Is Just A Hard Cookie, Until You Dip It In Espresso
There's nothing better than enjoying life to the fullest, and every now again, we need a little indulgence for working so hard in this fast-paced world. We know we ask a lot of our people. Long days, lots of energetic service, staying upbeat, putting everyone else ahead of ourselves, hoisting heavy plates of Mom's Lasagna! So what's in it for you? We're glad you asked -
  • Highly competitive earning opportunities
  • Healthcare plans, including domestic partner benefits (based on length of service and number of hours worked per week)
  • Career Opportunities and Development, including the potential of Global Training roles
  • Tuition assistance (based on length of service and number of hours worked per week)
  • Market Leading 401(k) Savings Plans with company match (based on age, length of service and number of hours worked per week)
  • Rewards and recognition programs
  • Discounts on items like mobile phones, travel, computers, and even autos!
  • Dining discounts at Brinker owned brands
Our Front of the House team welcomes our Guests into a slice of Italian Americana just like Grandma Nonna would have done.
So, whether you're a Maitre D', Server, Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess or a Bartender serving up drinks like the days of the Rat Pack, this team of fast-paced professionals welcome our Guests into our restaurants to break bread together and celebrate the richness of life. The number one goal of this team is to make our Guests feel special, and they are remarkable at what they do. Marinara sauce on your sleeve is just an added perk.
Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity, workplace working and workplace fun. The way we see it, life is short, so you might as well work happy.

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About Maggiano's Little Italy

Sourced by ZipRecruiter

Maggiano's Little Italy, based in Dallas, TX, US, is a renowned name in the restaurant industry known for its authentic Italian-American cuisine. Founded in Chicago's River North neighborhood in 1991, the company now operates multiple locations, extending its flavorful reach nationwide. The restaurant chain - owned and professionally handled by Brinker International - takes pride in its quality food, including popular items like pastas, salads, steaks, seafood, regular chef specials, and specialty desserts. A visit to their official website, maggianos.com, reveals their core values, which revolve around hospitality, quality, integrity, teamwork, respect, fairness, and diversity.

Industry

Food and beverage stores

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1991

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