Mainframe System Support Jobs (NOW HIRING)

JOB SUMMARY

This position is a member of the Mainframe Systems Support team and will primarily be accountable for ensuring a highly available mainframe system. This results-oriented job requires a solid understanding of mainframe sub-subsystems in a large scale parallel sysplex IBM zEnterprise environment.

ESSENTIAL RESPONSIBILITIES

• Install, upgrade, and manage CICS/MQ environments in all test and production LPARs
• Monitor the health of the CICS/MQ environments and help troubleshoot issues to determine root cause
• Support the IBM Z Mainframe z/OS environment using SMP/E, ISPF/SDSF. USS, JES2, JCL, and IBM/third-party utilities
• Provide stable and secure mainframe sub-system support
• Maintain the sysplexed environment for CICS/MQ
• Participate in disaster recovery exercises
• Install and maintain third party software products related to CICS/MQ
• Build alerting and automation scripts
• Use performance reports/metrics to identify process/availability improvement opportunities
• Research and assess new technology for potential deployment
• Conduct troubleshooting and problem analysis
• Conduct change inspections; determine associated risks and readiness for implementation
• Available to work a flexible work schedule that would include infrastructure releases and on-call rotation

EXPERIENCE

Required

• 3 years of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects
• 3 years of technical problem solving, solution implementation, team/project collaboration experience
• 3 years of basic computer science concepts and principles, common operating systems, development languages/scripting

Preferred

• Experience in mainframe systems programmer with a focus on one or more of the following:
  • z/OS concepts and utilities
  • RACF
  • TSO
  • Plex Configurations
  • JES2
  • SMP/e
  • JCL
  • Assembler
  • REXX programming

SKILLS

• Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment
• Adaptability: Ability to take on diverse tasks and projects, adapting to the evolving needs of the organization
• Analytical Thinking: Analytical skills with a focus on detail and accuracy
• Interest and ability to learn other technologies as needed
• Technical Proficiency: Comfortable with a range of data tools and technologies, with a willingness to learn new skills as needed
• Track record in designing, implementing, and/or supporting large-scale technical solutions
• Sense of ownership, urgency, and drive
• Demonstrated passion for user experience and improving usability
• Team Collaboration: A team player who can work effectively in cross-functional environments
• Can demonstrate an approach to product installation and problem diagnostics
• Understand the concepts behind backup and recovery
• Can navigate through vender portals for maintenance updates and problem resolution
• Can work with customer and co workers for root cause issues
• Demonstrate capability to drive innovation with efficiency and deliver improved solutions for the customer
• Understands the core responsibilities of a mainframe systems programmer

EDUCATION

Required

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

• Master's degree in Computer Science, Information Systems, Computer Engineering or related field.

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

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