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Mainframe Support Jobs in Massachusetts (NOW HIRING)

Broadcom Inc.

R&D Software Engineer

Framingham, MA · On-site

$101 - $162/hr

In this role, you will be a key member of the development team and will focus on building, testing, and supporting leading edge Mainframe Database solutions used by many of the world's largest ...

Broadcom

R&D Software Engineer

Framingham, MA

In this role, you will be a key member of the development team and will focus on building, testing, and supporting leading edge Mainframe Database solutions used by many of the world's largest ...

Broadcom

R&D Software Engineer

Framingham, MA

In this role, you will be a key member of the development team and will focus on building, testing, and supporting leading edge Mainframe Database solutions used by many of the world's largest ...

Cynosure Technologies LLC

Quality Analyst

Boston, MA · On-site

Title : Senior QA Lead - Capital Markets (Manual Testing / Mainframe / DB2) at North Quincy, MA ... execution and support Maintain high standards for software quality control Apply agile ...

TJX Companies

Staff Engineer

Framingham, MA · On-site

Proven ability to design, code, test, deploy & support working software/technology components ... Ability to work with mainframe SMEs to reverse-engineer logic and map it into modern .NET domain ...

Harvard University

IT Support Associate II

Boston, MA

$24 - $28/hr

Provides advanced technical support in the use of computer hardware, software, and specialized mainframe technology. * Knowledgeable in specialized security requirements, HMS IT policies and ...

New

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

Provides advanced technical support in the use of computer hardware, software, and specialized mainframe technology. * Knowledgeable in specialized security requirements, HMS IT policies and ...

New

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All JobsMainframe Support JobsMainframe Support Jobs in Massachusetts

Mainframe Support information

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How much do mainframe support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mainframe support in Massachusetts is $58.30, according to ZipRecruiter salary data. Most workers in this role earn between $51.44 and $66.15 per hour, depending on experience, location, and employer.

What is a mainframe support?

A Mainframe Support job involves maintaining, troubleshooting, and optimizing mainframe systems to ensure smooth operations. Responsibilities typically include monitoring system performance, resolving technical issues, applying software updates, and ensuring data security. Mainframe Support professionals work with legacy systems, batch processing, and various programming languages like COBOL or JCL. Their role is critical in industries like banking, healthcare, and government, where mainframes handle large-scale transactions and data processing.

What are the typical daily responsibilities of a mainframe support?

Mainframe Support professionals typically monitor system performance, respond to incidents or service requests, and perform routine maintenance to ensure mainframe systems run smoothly. Their day may include troubleshooting job failures, updating software or system configurations, and working with application teams to resolve integration or data transfer issues. They often participate in on-call rotations and collaborate closely with other IT teams, such as network or security specialists. These responsibilities are essential to minimize downtime and maintain uninterrupted business operations.

What are the key skills and qualifications needed to thrive in mainframe support, and why are they important?

To thrive as a Mainframe Support professional, you need a solid understanding of mainframe operating systems (such as z/OS), basic programming skills, and troubleshooting abilities, typically supported by a degree in computer science or equivalent experience. Proficiency with tools like IBM ISPF, SDSF, JCL, and familiarity with monitoring and batch processing tools, as well as certifications like IBM Certified System Administrator, are often expected. Strong analytical thinking, communication, and teamwork skills are crucial for effectively addressing technical issues and collaborating with cross-functional teams. These abilities ensure prompt issue resolution and maintain the stability and reliability of critical business systems.

Is mainframe support still in demand?

Mainframe support professionals are still in demand due to the continued reliance of large organizations on mainframe systems for critical operations. Skills in COBOL, JCL, and mainframe troubleshooting remain valuable, especially in finance, government, and insurance sectors where legacy systems are prevalent.

What are popular job titles related to Mainframe Support jobs in Massachusetts?

For Mainframe Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Mainframe Support jobs in Massachusetts look for?

The top searched job categories for Mainframe Support jobs in Massachusetts are:

Mainframe Support jobs near you
Infographic showing various Mainframe Support job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $121,254 per year, or $58.3 per hour.

Production Support Program Manager

ZENITH INFOTEK LLC

Boston, MA • On-site

$120 - $180/hr

Other

Medical, Vision, Life

Posted 5 days ago

Job description

Benefits:
  • Health insurance
  • Relocation bonus
  • Vision insurance

We are looking for a Production Support Program Manager who has experience in handling large team (More than 100 People) with Experience managing Life and Annuity team.

We are seeking an experienced Production Support Technical Program Manager with a strong background in software development and customer facing roles. The ideal candidate will have extensive experience in managing application support, particularly in a 2nd line capacity, and will be proficient in lavs, Net, Mainframe, and various database technologies. This role requires a strategic thinker who can effectively communicate with clients and stakeholders while ensuring the smooth operation of production systems.


Responsibilities:

  • Lead and manage production support activities, ensuring timely resolution of incidents and service requests.

  • Act as the primary point of contact for customers, addressing their technical concerns and providing solutions.

  • Coordinate with development teams to facilitate application enhancements and bug fixes.

  • Monitor ayatam performance and implement proactive measures to prevent issues.

  • Develop and maintain documentation related to production support processes and procedures.

  • Conduct root cause analysis for recurring issues and implement corrective actions.

  • Manage stakeholder expectations and communicate project status effectively.

  • Provide training and support to junior team members and new hires.

  • Participate in on call support rotation as needed.


Mandatory Skills:

  • Proven experience in application support, specifically in a 2nd line capacity.

  • Strong technical knowledge of Java, Net, Mainframe, and database technologies.

  • Excellent customer facing shifts with the ability to communicate complex technical concepts to technical stakeholders.

  • Experience in incident management and problem resolution.

  • Strong analytical and troubleshooting skills


Preferred Skills:

  • Familiarity with ITIL processes and best practices.

  • Experience with cloud technologies and DevOps practices.

  • Knowledge of Agile methodologies

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • 10 15 years of experience in software development and production support.

  • Relevant certifications in project management (eg, PMP, Prince2) are a plus.

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