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Mail Recovery Center Jobs in Ohio (NOW HIRING)

Security Officer

Akron, OH · On-site

$15.25 - $18.25/hr

Distribution Center. Recovering product through the screening of trash. Inspection of mail. The securing/screening of the distribution work areas. (30%) 2. Enforce all the rules and regulations as ...

Security Officer

Akron, OH · On-site

$15.25 - $18.25/hr

Distribution Center. Recovering product through the screening of trash. Inspection of mail. The securing/screening of the distribution work areas. (30%) 2. Enforce all the rules and regulations as ...

Safeguard the facility and distribution center by enforcing security procedures and ensuring ... mail and trash recovery. * Conduct patrols, monitor activities, and respond promptly to incidents ...

Safeguard the facility and distribution center by enforcing security procedures and ensuring ... mail and trash recovery. * Conduct patrols, monitor activities, and respond promptly to incidents ...

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Mail Recovery Center information

See Ohio salary details

$9

$26

$57

How much do mail recovery center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for mail recovery center in Ohio is $26.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.84 and $30.54 per hour, depending on experience, location, and employer.

What is the difference between Mail Recovery Center vs Mail Processing Technician?

AspectMail Recovery CenterMail Processing Technician
Required CredentialsHigh school diploma; security clearanceHigh school diploma; on-the-job training
Work EnvironmentSecure postal facilities, handling recovered mailPost offices, sorting centers, processing mail
Employer & IndustryUnited States Postal Service (USPS)USPS, private mailing companies
Common Search & ComparisonYesYes

The Mail Recovery Center focuses on recovering and managing lost or damaged mail, often requiring security clearance and specialized handling. In contrast, Mail Processing Technicians work in sorting and processing mail at postal facilities, with less emphasis on security. Both roles are essential within the USPS but serve different functions within the mail delivery process.

What are some typical challenges faced by employees working at a mail recovery center, and how can they be managed?

Employees at a Mail Recovery Center often handle large volumes of undeliverable or lost mail, which can be both physically demanding and detail-oriented. A common challenge is accurately identifying and processing items with incomplete or damaged labels, requiring patience and strong problem-solving skills. Team members must also maintain meticulous records and adhere to confidentiality policies, as they may encounter sensitive or valuable items. Effective communication and collaboration with other postal departments help ensure items are properly sorted and, if possible, returned to their rightful owners.

What are the key skills and qualifications needed to thrive as a mail recovery center specialist, and why are they important?

To thrive as a Mail Recovery Center Specialist, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with mail tracking software, barcode scanners, and USPS systems is typically required. Dependability, problem-solving abilities, and effective communication help you efficiently process and resolve undeliverable mail. These skills are vital for ensuring lost or misdirected mail is accurately identified and returned, maintaining customer trust and operational efficiency.

What does the USPS mail recovery center do?

A Mail Recovery Center is responsible for processing and recovering lost, damaged, or undelivered mail for the USPS. Employees in this role handle sorting, inspecting, and returning mail or items to rightful owners, often using specialized equipment and security procedures to manage sensitive or valuable items.

What is a mail recovery center?

A Mail Recovery Center (MRC) is a facility operated by the United States Postal Service (USPS) that handles undeliverable mail that cannot be returned to the sender or delivered to the recipient. These centers process items that are missing labels, have damaged packaging, or lack sufficient address information. The MRC attempts to reunite lost mail with its rightful owners through research and various recovery processes. If recovery is not possible, valuable items may be auctioned, while other items are disposed of according to postal regulations.
What are popular job titles related to Mail Recovery Center jobs in Ohio? For Mail Recovery Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Mail Recovery Center jobs in Ohio look for? The top searched job categories for Mail Recovery Center jobs in Ohio are:
What cities in Ohio are hiring for Mail Recovery Center jobs? Cities in Ohio with the most Mail Recovery Center job openings:
Infographic showing various Mail Recovery Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,289 per year, or $26.6 per hour.

Customer Service Specialist - Payee Center

Quest Recovery & Prevention Services

Canton, OH

$15.75 - $21/hr

Full-time

Re-posted 24 days ago


Job description

Customer Service Specialist

Real-world impact. Life-changing outcomes.


CommQuest seeks a Full-Time and Part-Time Customer Service Specialist to assist clients in the Payee Center. The Customer Service Specialist is responsible for providing support to program participants by managing payment processing (checks, ACH, Truelink Card), communication with clients and vendors, and maintaining detailed financial records within a representative payee program.

In this role, you will:

  • Grow professionally
  • Build valuable relationships
  • Work on a team providing exceptional care
  • Make a real difference

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to HR@commquest.org.

What you gain:

  • Great experience in the behavioral health and substance abuse field
  • Visibility into how our community supports those in need
  • Opportunities to share your expertise
  • Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

  • Process and distribute client payments (checks, ACH, Truelink Card) accurately and in a timely manner.
  • Respond to client and vendor inquiries regarding payments, direct deposits, budgets, and balances.
  • Maintain accurate financial records in the agency's accounting system.
  • Assist clients with understanding budgets and payment schedules.
  • Collaborate with case managers and other departments to coordinate client services.
  • Various office duties (Mail processing, filing, client inquiries in-person or over-the-phone, client updates, etc.)
  • Other duties as assigned

Schedule:

Shift available:

Part-time/Full-time, Monday-Friday, 30-40/hrs per week

Minimum Qualifications:

  • Minimum of High School Diploma or GED equivalent is required
  • Must have a valid Ohio driver's license with less than 2 points on driving record and proof of auto insurance
  • Confidence and capability to proactively meet new people who share the CommQuest mission and create connections
  • Must be willing to submit to pre-employment drug screen and BCI/FBI background check
  • Individuals in recovery, must have a minimum of one year of sobriety and practice firm boundaries with clients

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.