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Mail Order Manager Jobs in Chicago, IL (NOW HIRING)

Healthcare Support Staffing

RN Case Manager

Chicago, IL

$32 - $35/hr

Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories ... Perform care management duties to assess, plan and coordinate all aspects of medical and supporting ...

KACE

International Mail Analyst

Chicago, IL

$33/hr

... orders; and handles mail pieces through processes for hold out, return to sender and seizure. * Renders items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal ...

KACE

International Mail Analyst

Chicago, IL · On-site

$33/hr

... orders; and handles mail pieces through processes for hold out, return to sender and seizure. * Renders items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal ...

Healthcare Support Staffing

Pharmacy Technician

Lisle, IL

$17.25 - $21/hr

Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories ... Perform other duties as assigned by management Hours for this Pharmacy Technician Position: First ...

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Mail Order Manager information

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How much do mail order manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for mail order manager in Chicago, IL is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Mail Order Manager vs Customer Service Supervisor?

AspectMail Order ManagerCustomer Service Supervisor
CredentialsExperience in logistics, inventory management, and sometimes certifications in supply chain or retailExperience in customer service, communication skills, and supervisory training
Work EnvironmentWarehouses, distribution centers, retail settingsCall centers, retail stores, corporate offices
Industry UsageRetail, wholesale, e-commerceRetail, service industries, e-commerce
Common Search IntentUnderstanding roles in order fulfillment and logisticsManaging customer service teams and improving service quality

The Mail Order Manager primarily oversees order fulfillment, inventory, and logistics in retail or e-commerce settings, while the Customer Service Supervisor focuses on managing customer interactions and service quality. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What does a mail order manager do?

A Mail Order Manager oversees the processing and fulfillment of orders received through mail, online, or phone sales. They manage the entire order cycle, ensuring accuracy in order entry, inventory management, packaging, and shipping. Their responsibilities also include supervising staff, handling customer inquiries or complaints, and coordinating with suppliers and delivery services to ensure timely delivery. Mail Order Managers play a crucial role in optimizing workflow efficiency and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a mail order manager?

To thrive as a Mail Order Manager, you need strong organizational abilities, inventory management skills, and experience in logistics or supply chain operations, often supported by a relevant degree or equivalent experience. Familiarity with order management systems (OMS), warehouse management software, and shipping platforms is typically required. Leadership, problem-solving, and effective communication are valuable soft skills that help manage teams and resolve customer issues efficiently. These skills ensure smooth order fulfillment, customer satisfaction, and streamlined operations in a fast-paced mail order environment.

What are some common challenges mail order managers face in ensuring timely and accurate order fulfillment?

Mail Order Managers often encounter challenges like managing high order volumes during peak seasons, addressing shipping delays, and coordinating with multiple vendors or couriers. Ensuring accurate inventory tracking and seamless communication between warehouse and customer service teams is crucial. Proactive problem-solving, effective use of order management software, and clear protocols help minimize errors and maintain customer satisfaction in this dynamic environment.

What cities near Chicago, IL are hiring for Mail Order Manager jobs?

Cities near Chicago, IL with the most Mail Order Manager job openings:

Mail Order Manager jobs near you

Advanced Pharmacy Technician, Pharmacy Call Center (Mail Order, DCAM and Specialty)- Burr Ridge

The University of Chicago Medicine

Chicago, IL • On-site

$18 - $22/hr

Full-time

Re-posted 10 days ago

University Of Chicago Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers

Job description


Be a part of a world-class academic healthcare system, UChicago Medicine, as an Advanced Pharmacy Technician in the Outpatient Pharmacy Call Center (Mail Order). As an Advanced Pharmacy Technician, you will be supporting a team that is dedicated to enhancing lives and being on the forefront of all we do. This department is responsible for the provision of safe, accurate, and timely medication distribution and reliable pharmaceutical care to a variety of patient populations.
Eligible for a Sign-On Bonus up to $2,500
Perform all duties of a pharmacy technician, may involve specialty and non-specialty drugs, and controlled substances. These duties are performed in compliance with the departmental policies and procedures providing optimal pharmaceutical care to the patients at the University of Chicago Medicine.
Essential Job Functions
  • Communicate with patients, technicians, and pharmacists in other departments to process prescription orders and triage/escalate communication, as applicable per practice site. Identify customer (patient and healthcare provider) requirements that warrant pharmacist or management attention.
  • Answers phone calls in a courteous manner according to policy. Triages phone communication appropriately and according to policy. Performs other patients and/or drug related duties within the legal scope of their licensure, as assigned by the pharmacist and/or the supervisor.
  • Assures safe, accurate, and timely pharmaceutical care and medication delivery. Identify customer (patient and healthcare provider) requirements that warrant pharmacist or management attention.
  • Assists other pharmacy technicians as needed. Assists in training new employees in their area of work. Mentors new employees as requested and assists pharmacists in entering physician orders into the computer system as needed.
  • Supports all pharmacy operations and distributive systems as needed to provide optimal pharmacy care to patients.
  • Supports the process to effectively maintain the pharmacy distributive systems, operational projects, and technician responsibilities.
  • Implement appropriate downtime procedures when needed including communication with appropriate external vendors.
  • Identify opportunities for efficiency and cost-effective improvements in pharmacy operations and distributive systems.

Required Qualifications
  • High School diploma or equivalent (GED) required. Bachelor's or other advanced degrees preferred.
  • Valid Illinois pharmacy technician license.
  • Certified Pharmacy Technician License (National Certification) if licensed in Illinois greater than 2 years.
  • For new pharmacy technicians, completion of an accredited program through Accreditation Council for Pharmacy Education (ACPE)/the American Society of Health-System Pharmacists (ASHP) or 500 hours of work experience is preferred.
  • Retail/outpatient/mail order/specialty pharmacy experience preferred
  • Knowledge and proficiency with hospital operations and pharmacy practices and procedures, medications and medical supplies, hospital practice and healthcare regulatory requirements, and record keeping preferred.
  • Computer entry skills and ability to accurately type at 35 WPM.
  • Excellent communication skills, ability to work independently with attention to detail, perform mathematical computations, and overseeing the work of others, and interact effectively with others.
  • Sensitivity to patient care issues as they pertain to the practice of pharmacy.

Position Details
  • Job Type/FTE: Full-Time (1.0 FTE)
  • Shift: 9:00am - 5:30pm
  • Work Location: Burr Ridge, IL
  • Unit/Department: Pharmacy Call Center (Mail Order, DCAM and Specialty)
  • CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the Day shift, between the hours of 9:00am - 5:30pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Burr Ridge Campus. The days of the week are Monday through Friday. This is subject to change.
About Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment... with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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