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Macys Jobs in Rochester, NY (NOW HIRING)

Macy's

Retail Sales Associate

Victor, NY

$14.50 - $16.50/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate

Victor, NY

$14.50 - $16.50/hr

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

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How much do macys jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for macys in Rochester, NY is $39.67, according to ZipRecruiter salary data. Most workers in this role earn between $30.87 and $51.73 per hour, depending on experience, location, and employer.

What is the typical work environment and team structure for employees at Macy's?

Macy's employees usually work in a bustling retail setting, interacting with both customers and team members throughout their shifts. Most roles are part of a larger team, often collaborating with sales associates, department managers, and support staff to meet daily operational and customer service goals. The structure encourages open communication and joint problem-solving, especially during busy sales periods or promotional events. Team members benefit from supportive leadership, ongoing training, and the opportunity to cross-train in multiple departments, which can aid career growth within the company.

What is a Macy's job?

A Macy's job refers to employment at Macy's, a major American department store chain. Macy's offers various positions in retail sales, customer service, merchandising, management, and corporate roles. Employees are responsible for assisting customers, stocking merchandise, processing transactions, and maintaining store standards. Depending on the role, benefits may include competitive pay, discounts, and career growth opportunities.

What are the key skills and qualifications needed to thrive in the Macys position, and why are they important?

To thrive at Macy's, candidates typically need strong customer service skills, retail sales experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and loss prevention protocols is often required. Exceptional communication, teamwork, and adaptability are important soft skills that help build rapport with customers and colleagues. These abilities are critical for delivering a positive shopping experience, meeting sales goals, and contributing to a collaborative retail environment.

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Infographic showing various Macys job openings in Rochester, NY as of June 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% In-person job distribution, with an average salary of $82,516 per year, or $39.7 per hour.
Retail Sales Ambassador - Dresses Multi-Vendor, Eastview - Full Time

Retail Sales Ambassador - Dresses Multi-Vendor, Eastview - Full Time

Macy's

Victor, NY • On-site

$16 - $21.57/hr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 843 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Provide an exceptional customer experience by ensuring the customer is always the priority
  • Greet customers, make product recommendations, and upsell
  • Serve as a liaison between designated vendors and the personal stylists and the store leadership team
  • Ensure sales floor is neat, clean, and properly signed for sales and markdowns
  • Create and implement best practices to drive sales, turn, and gross margin above company average
  • Build brand-specific clientele to support local marketing
  • Execute vendor and non-vendor events to increase sales
  • Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
  • Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are
  • Demonstrate ability to build relationships and convert customers into clients.
  • Energetic and positive attitude.
  • Possess vision and creativity.
  • Self-starter, able to work independently and as part of a team; must have excellent time management skills.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.
  • Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Minimum 1 year previous selling or retail experience required.

Essential Physical Requirements You Will Perform
  • This position requires lifting, constant moving, standing, and reaching with arms and hands.
    • Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
    • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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