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Macys Jobs in Wisconsin (NOW HIRING)

Macy's

Retail Sales Associate, Hilldale - Full Time

Madison, WI

$15 - $19.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate, Hilldale - Part Time

Madison, WI

$15 - $19.51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate, Mayfair - Part Time

Wauwatosa, WI

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be Part of an Amazing Story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate

Madison, WI

$15 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Beauty Advisor, Southridge Mall - Flex

Greendale, WI · On-site

$15 - $22.08/hr

  • Medical

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate, Mayfair - Flex

Wauwatosa, WI

$14.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate, Mayfair - Flex

Wauwatosa, WI · On-site

$15 - $19.51/hr

  • Medical

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Retail Sales Associate, Hilldale - Part Time

Madison, WI · On-site

$15 - $19.51/hr

  • Medical

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

Macy's

Beauty Advisor, Southridge Mall - Flex

Greendale, WI

$15 - $22.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions ...

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How much do macys jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for macys in Wisconsin is $40.56, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $52.88 per hour, depending on experience, location, and employer.

What is the typical work environment and team structure for employees at Macy's?

Macy's employees usually work in a bustling retail setting, interacting with both customers and team members throughout their shifts. Most roles are part of a larger team, often collaborating with sales associates, department managers, and support staff to meet daily operational and customer service goals. The structure encourages open communication and joint problem-solving, especially during busy sales periods or promotional events. Team members benefit from supportive leadership, ongoing training, and the opportunity to cross-train in multiple departments, which can aid career growth within the company.

What is a Macy's job?

A Macy's job refers to employment at Macy's, a major American department store chain. Macy's offers various positions in retail sales, customer service, merchandising, management, and corporate roles. Employees are responsible for assisting customers, stocking merchandise, processing transactions, and maintaining store standards. Depending on the role, benefits may include competitive pay, discounts, and career growth opportunities.

What are the key skills and qualifications needed to thrive in the Macy's position, and why are they important?

To thrive at Macy's, candidates typically need strong customer service skills, retail sales experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and loss prevention protocols is often required. Exceptional communication, teamwork, and adaptability are important soft skills that help build rapport with customers and colleagues. These abilities are critical for delivering a positive shopping experience, meeting sales goals, and contributing to a collaborative retail environment.

What are the most commonly searched types of Macys jobs in Wisconsin?

The most popular types of Macys jobs in Wisconsin are:

What are popular job titles related to Macys jobs in Wisconsin?

For Macys jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Macys jobs in Wisconsin look for?

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What cities in Wisconsin are hiring for Macys jobs?

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Macys jobs near you
Infographic showing various Macys job openings in Wisconsin as of August 2026, with employment types broken down into 50% Full Time, 49% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $84,375 per year, or $40.6 per hour.

At Your Service Captain, Mayfair - Full Time

Macy's

Wauwatosa, WI • On-site

$16.50 - $26.76/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As the At Your Service Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , problem-solving, and building brand loyalty. You will drive results through promotional and Omni selling initiatives, such as By Online Pickup in Store and Curbside services. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Sales and Customer Experience Manager.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding
  • Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange
  • Enhance the in-store customer experience by promoting our Macy's mobile app
  • Meet with People Leaders throughout the day to plan and monitor total store activities
  • Lead colleagues in the execution and completion of assigned tasks
  • Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
  • Perform store opening and closing procedures, including accessing the alarm system and settling the registers
  • Lead and participate in the upkeep of the At Your Service area, processing customer orders, and maintaining back of house areas to our standards for By Online Pickup in Store and Curbside services.
  • Keep current on updates to services, promotions and policies
  • Educate colleagues on point of sale technology, radio frequency equipment, and applications used to assist in fulfillment of customer orders.
  • Perform all applicable sales and/or support duties in addition to above
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Proficient in communicating effectively with customers and providing clear direction to colleagues
  • Self-starter in adapting quickly to changing customer expectations and needs
  • Resourceful and able to adapt quickly to changing priorities and deadlines
  • 1-2 years of direct retail experience preferred
  • High school diploma or equivalent

Essential Physical Requirements You Will Perform
  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision
  • Lifting and moving items weighing up to 30lbs.

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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