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Macys Sales Associate Jobs (NOW HIRING)

Sales Associate Macys LensCrafters

Palo Alto, CA · On-site

$17.75 - $20.25/hr

Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

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How much do macys sales associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for macys sales associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What are Macy's Sales Associates?

Macy's Sales Associates are retail employees responsible for assisting customers, processing sales transactions, restocking merchandise, and maintaining the overall appearance of the store. They play a key role in providing excellent customer service by answering questions, suggesting products, and handling returns or exchanges. Sales Associates at Macy's also help set up promotional displays, follow store policies, and may work flexible hours, including evenings and weekends.

What are the key skills and qualifications needed to thrive as a Macy's Sales Associate, and why are they important?

To thrive as a Macy's Sales Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and retail inventory software is typically required. Exceptional communication, adaptability, and teamwork set standout associates apart. These skills and qualities are crucial for providing excellent customer experiences, meeting sales goals, and maintaining efficient store operations.

What are some common challenges Macy’s Sales Associates face during busy seasons, and how can they effectively manage them?

During peak shopping periods like holidays or major sales events, Macy’s Sales Associates often encounter high customer traffic, increased merchandise restocking, and time management pressures. Successfully managing these challenges involves maintaining a friendly, patient attitude under pressure, quickly learning store promotions, and collaborating closely with team members to ensure smooth operations. Proactively communicating with supervisors and leveraging teamwork can help associates provide excellent customer service even during the busiest times.

What is the difference between Macys Sales Associate vs Nordstrom Sales Associate?

AspectMacys Sales AssociateNordstrom Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail/customer service experience
Work EnvironmentDepartment store setting, fast-paced, customer-focusedLuxury department store, upscale environment, personalized service
Employer & IndustryMacys, retail, apparel and home goodsNordstrom, retail, apparel and accessories

Both Macys and Nordstrom Sales Associates typically require similar credentials and work in retail environments focused on customer service. However, Nordstrom associates often work in a more upscale setting with a focus on personalized shopping experiences, whereas Macys associates operate in a broader department store environment. The roles are similar in responsibilities but differ slightly in the store atmosphere and customer expectations.

What cities are hiring for Macys Sales Associate jobs? Cities with the most Macys Sales Associate job openings:
What states have the most Macys Sales Associate jobs? States with the most job openings for Macys Sales Associate jobs include:
What job categories do people searching Macys Sales Associate jobs look for? The top searched job categories for Macys Sales Associate jobs are:
Infographic showing various Macys Sales Associate job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.
Retail Commission Sales Associate, Northshore - Part Time

Retail Commission Sales Associate, Northshore - Part Time

Macy's

Peabody, MA • On-site

$16.50 - $20.63/hr

Part-time

Medical, Retirement, PTO

Posted 3 days ago


Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores


Job description

Job Description
Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Retail Sales Associate, also known as a Sales General Utility colleague, you are an integral part of bringing the Macy's magic, and the Macy's shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.
We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience.
  • Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
  • Offer options and solutions to customers to complete the sale.
  • Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement.
  • Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items.
  • Maintain department recovery standards, including selling floor and fitting rooms.
  • Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need
Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication: Comfortable communicating with customers virtually, via phone, and in person.
Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Collaboration: Partnership with the total team to drive sales and deliver the customer experience.
Who You Are
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem
  • Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English
  • No Education or Experience Required

Essential Physical Requirements
  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision
  • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
  • Lifting and moving items weighing up to 30lbs.

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US