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Macys Com Jobs (NOW HIRING)

Sales Associate Macys LensCrafters

Brea, CA · On-site

$15.50 - $17.75/hr

Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our ... com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for ...

Sales Associate Macys LensCrafters

Novi, MI · On-site

$14.25 - $16.25/hr

Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our ... com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for ...

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Macys Com information

What are the key skills and qualifications needed to thrive as a Macy's eCommerce Associate, and why are they important?

To thrive as a Macy's eCommerce Associate, you need a solid understanding of online retail operations, product knowledge, and customer service, typically supported by experience in eCommerce or retail environments. Familiarity with order management systems, inventory software, and point-of-sale (POS) platforms is important for daily tasks. Strong communication skills, attention to detail, and the ability to multitask help you excel in a fast-paced, customer-centric environment. These skills ensure efficient operations, positive customer experiences, and the smooth functioning of Macy's online sales platform.

What are some common challenges faced by employees working in Macy's e-commerce (Macys.com) roles, and how can they be addressed?

Employees at Macy's e-commerce (Macys.com) often encounter challenges such as adapting to rapidly changing technologies, meeting tight project deadlines, and collaborating across various departments like marketing, merchandising, and IT. Staying updated on digital trends and maintaining clear communication with cross-functional teams are essential for success. Macy's supports its staff with ongoing training and encourages open dialogue, which helps employees overcome obstacles and grow within the organization.

What is Macy's.com and what kind of jobs are available there?

Macy's.com is the online shopping platform for Macy's, one of the largest department store chains in the United States. Careers at Macy's.com span various fields, including e-commerce, technology, marketing, customer service, digital merchandising, and logistics. Employees work on enhancing the customer experience, managing the website, processing online orders, and developing new digital solutions. Roles can range from software engineers and UX designers to digital marketing specialists and fulfillment center associates. Working at Macy's.com offers opportunities to be part of a leading retail technology environment.

What is the difference between Macys Com vs Macys Retail Associate?

AspectMacys ComMacys Retail Associate
Primary RoleOnline order processing, customer service via digital channelsIn-store customer service, sales assistance
Work EnvironmentRemote or office-based, digital platformsPhysical retail store
Required SkillsCustomer service, e-commerce knowledge, communication skillsCustomer service, sales skills, product knowledge
Common CertificationsNone required, but e-commerce or retail experience helpfulNone required, retail experience preferred

Macys Com primarily handles online customer interactions and order management, while Macys Retail Associate focuses on in-store sales and customer service. Both roles require strong communication skills but differ in work environment and daily tasks. Understanding these differences helps job seekers find the right fit within Macy's retail and e-commerce operations.

What cities are hiring for Macys Com jobs? Cities with the most Macys Com job openings:
What states have the most Macys Com jobs? States with the most job openings for Macys Com jobs include:
Retail Support Associate - Shoe Expeditor, Natick Collection - Full Time

Retail Support Associate - Shoe Expeditor, Natick Collection - Full Time

Macy's

Natick, MA • On-site

$16.50 - $20.28/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Macy's rating

6.1

Company rating: 6.1 out of 10

Based on 832 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores


Job description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

The store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview

The Shoe Expeditor is responsible for processing new merchandise and recovering the shoe sales area as well as maintaining high customer service and presentation standards. Perform other duties as needed

Essential Functions

  • Recover shoe sales floor and scan inventory back into stock
  • Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement
  • Receive and process new merchandise
  • Assist in moving tables and fixtures on shoe sales floor for new merchandise, season changes, clearance sets, and special events
  • Set up shoe displays for new merchandise, season changes, clearance sets, and special events
  • Pull orders from stock and stage for selling colleagues
  • Fulfill shoe orders
  • Process damages, return to vendors, and shoe jobbers
  • Replenish displays and other products as needed
  • Assist in the markdown process
  • Assist in seasonal inventory
  • Maintain orderliness and cleanliness of shoe sales area
  • Attend to customer service needs in a friendly and helpful manner when approached
  • Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
  • Dependable attendance and punctuality

Qualifications and Competencies

  • No Education or Experience Required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities 
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift/move up to 50lbs
  • This position requires constant handling of heavy and/or bulky items as well as sharp items such as box cutters and scissors
  • Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions 
  • Work generally occurs in a retail store environment with moderate temperature and noise level

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.


What Macy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Macy's logo

About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US