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Mac Worker Jobs (NOW HIRING)

Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities * Provide phone support and on ... If you are interested in working for a growth-oriented company with a culture that exudes ...

MAC/PC Field Technician

New York, NY · On-site

$20.75 - $25.25/hr

Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities * Provide phone support and on ... If you are interested in working for a growth-oriented company with a culture that exudes ...

Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

Overview We are seeking a MAC Team - RCDD to join our team supporting DISA JSP ETM in Arlington, VA ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

Facility (MAC) Coordinator Schedule: MondayFriday | Day Shift Compensation: Up to $70,000 annually ... working with people, and can successfully manage multiple projects, vendors, and workplace requests ...

Support all MAC and Windows environments on site. Responsibilities * Provide phone support and ... If you are interested in working for a growth-oriented company with a culture that exudes ...

Implementing MAC system models and investigating algorithms for performance enhancements, design ... Working knowledge, involving hands-on experience of BT systems. Experience in crafting signal ...

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Mac Worker information

How does a Mac Worker typically collaborate with IT and end-users to resolve technical issues?

As a Mac Worker, you'll regularly interact with both IT colleagues and end-users to troubleshoot and resolve technical issues related to Apple hardware and software. This often involves responding to support tickets, conducting in-person or remote assistance, and documenting solutions for recurring problems. Effective communication is essential, as you'll need to translate complex technical concepts into understandable guidance for users while also coordinating with IT teams to implement broader system updates or security measures. Building strong relationships with both groups helps ensure a smooth workflow and efficient resolution of technical challenges.

What are the key skills and qualifications needed to thrive as a Mac Worker, and why are they important?

To thrive as a Mac Worker, you need strong knowledge of macOS, hardware troubleshooting, and software support, often supported by relevant experience or Apple certifications. Familiarity with Apple tools like Apple Configurator, Jamf, and the Apple Service Toolkit is typically required. Excellent problem-solving skills, customer service orientation, and clear communication set outstanding Mac Workers apart. These abilities ensure efficient technical support, high user satisfaction, and the smooth operation of Apple environments.

What are Mac Workers?

Mac Workers are professionals who specialize in managing, supporting, and maintaining Apple Macintosh computers and related software within an organization or for individual clients. Their responsibilities often include troubleshooting hardware and software issues, deploying updates, configuring networks, and ensuring the security and optimal performance of Mac systems. They may also assist users with training and provide technical support for various macOS applications and services. Mac Workers are essential in environments where Apple devices are prevalent, ensuring smooth operation and user satisfaction.

What is the difference between Mac Worker vs Mac Technician?

AspectMac WorkerMac Technician
CredentialsBasic knowledge of Mac systems, possibly some certificationsAdvanced certifications like Apple Certified Mac Technician (ACMT)
Work EnvironmentRetail stores, customer support, on-site setupRepair centers, technical support, troubleshooting labs
Industry UsageCustomer service, sales, basic support rolesTechnical repair, diagnostics, hardware/software troubleshooting

Mac Workers typically handle customer interactions, basic setup, and support tasks, often in retail or support environments. Mac Technicians perform in-depth repairs, diagnostics, and hardware troubleshooting, requiring specialized certifications. While both roles work with Mac systems, Mac Technicians have more technical expertise and responsibilities in repair and maintenance.

What are the responsibilities of a Mac worker?

A Mac worker is responsible for installing, maintaining, and troubleshooting Apple Mac computers and related hardware and software. They may also assist users with technical support, perform system updates, and ensure security protocols are followed, often requiring knowledge of macOS and relevant tools. Strong problem-solving skills and familiarity with Apple products are essential for this role.
What job categories do people searching Mac Worker jobs look for? The top searched job categories for Mac Worker jobs are:
Infographic showing various Mac Worker job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
MAC Manager Global SME

MAC Manager Global SME

Cushman & Wakefield

Santa Clara, CA • On-site

$120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Cushman & Wakefield rating

7.7

Company rating: 7.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

70th of 153 rated real estate companies


Job description

Job Title

MAC Manager Global SME

Job Description Summary

The MAC Manager Global SME will act as SMEs for FM providing MAC support providing best practices to support weekly small/large/project moves and monthly site-to-site moves. The MAC Manager Global SME will ensure that coordinators are working closely with the Occupancy Planning and Project Development Services Teams. They will ensure that the FM (MAC support) report all tactical tasks in alignment with SLAs, and that they excel in all customer service activities.

Job Description

Provide leadership and development support to all MAC Coordinators by establishing annual goals and objectives, ensuring KPIs are met, and developing growth opportunities

Develop and maintain excellent working relationship with key business partners, vendor partners, and Site Operations Managers

Performs weekly quality control of move activity to ensure data governance

Capturing and reporting activity supporting new-hire placement

Capturing and reporting activity supporting weekly small (<9) or large (>9) group moves

Support move plan in accordance with the approved occupancy plan

Coordinate with FM team, PDS team, and/or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves

Coordinate with Project Manager to ensure work is delivered within timeframe and agreed-upon scope

Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants

Keep track of all tasks, schedules, and budgets related to the move

Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules

Support change management as it pertains to changing workspace and work style

Drive to improve client awareness by providing trending analysis for MAC process

Ensure post-move surveys and reports on findings are issued and identify process improvements as appropriate

Evaluate and provide improvement suggestions for move processes and vendors. Identify ways to improve client relationships through the MAC process

Supports decommissioning activity according to the project plan

Act as an escalation point for the team for all FF&E questions and exception requests

Manage the vendor supporting FF&E planning related scope for small projects

Work with Architect and Project Managers to obtain furniture plans and furniture lists for large projects and review them for compliance with the workplace model

Support the FF&E procurement scope for projects by evaluating furniture designs to ensure compliance with standards

Manage FF&E vendor to create FF&E disposition programs to maximize reuse, donation, recycling, and avoidance of disposal and waste (i.e use of landfills) and maintain lists of available products


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 102,000.00 - $120,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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