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Mac Worker Jobs (NOW HIRING)

Mac Specialist

Lakewood, CO ยท On-site

$65K/yr

Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning ... Working knowledge of Microsoft Office Suite * Excellent documentation, collaborative and ...

Mac Specialist

Lakewood, CO ยท On-site

$65K/yr

Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning ... Working knowledge of Microsoft Office Suite * Excellent documentation, collaborative and ...

Do you love working on challenges that no one has solved yet? As a member of our Wireless Silicon ... As a Wireless MAC Standards Architect, you will be working on crafting the next generation of media ...

Working at the Pittsburgh International Airport * Work a Full Time Shift; Open Availability MAC Beauty Advisor Key Accountabilities : * Provide timely, welcoming, personal, professional, and ...

Do you love working on challenges that no one has solved yet? As a member of our Wireless Silicon ... As a Wireless MAC Standards Architect, you will be working on crafting the next generation of media ...

Do you love working on challenges that no one has solved yet? As a member of our Wireless Silicon ... As a Wireless MAC Standards Architect, you will be working on crafting the next generation of media ...

MAC Beauty Artist

Astoria, NY ยท On-site

$22.25/hr

Working at LaGuardia Airport * Open Availability MAC Beauty Artist Key Accountabilities: * Provide timely, welcoming, personal, professional, and consistent service to all customers at all times ...

Do you love working on challenges that no one has solved yet? As a member of our Wireless Silicon ... As a seasoned Wireless MAC Standards Architect, you will be at the forefront of driving and ...

Do you love working on challenges that no one has solved yet? As a member of our Wireless Silicon ... As a seasoned Wireless MAC Standards Architect, you will be at the forefront of driving and ...

MAC/PC Field Technician

New York, NY ยท On-site

$22 - $26/hr

Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities * Provide phone support and on ... If you are interested in working for a growth-oriented company with a culture that exudes ...

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Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

Develop comprehensive design documentation for MAC activities, including schematics, diagrams, and ... working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and ...

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Mac Worker information

How does a Mac Worker typically collaborate with IT and end-users to resolve technical issues?

As a Mac Worker, you'll regularly interact with both IT colleagues and end-users to troubleshoot and resolve technical issues related to Apple hardware and software. This often involves responding to support tickets, conducting in-person or remote assistance, and documenting solutions for recurring problems. Effective communication is essential, as you'll need to translate complex technical concepts into understandable guidance for users while also coordinating with IT teams to implement broader system updates or security measures. Building strong relationships with both groups helps ensure a smooth workflow and efficient resolution of technical challenges.

What are the key skills and qualifications needed to thrive as a Mac Worker, and why are they important?

To thrive as a Mac Worker, you need strong knowledge of macOS, hardware troubleshooting, and software support, often supported by relevant experience or Apple certifications. Familiarity with Apple tools like Apple Configurator, Jamf, and the Apple Service Toolkit is typically required. Excellent problem-solving skills, customer service orientation, and clear communication set outstanding Mac Workers apart. These abilities ensure efficient technical support, high user satisfaction, and the smooth operation of Apple environments.

What are Mac Workers?

Mac Workers are professionals who specialize in managing, supporting, and maintaining Apple Macintosh computers and related software within an organization or for individual clients. Their responsibilities often include troubleshooting hardware and software issues, deploying updates, configuring networks, and ensuring the security and optimal performance of Mac systems. They may also assist users with training and provide technical support for various macOS applications and services. Mac Workers are essential in environments where Apple devices are prevalent, ensuring smooth operation and user satisfaction.

What is the difference between Mac Worker vs Mac Technician?

AspectMac WorkerMac Technician
CredentialsBasic knowledge of Mac systems, possibly some certificationsAdvanced certifications like Apple Certified Mac Technician (ACMT)
Work EnvironmentRetail stores, customer support, on-site setupRepair centers, technical support, troubleshooting labs
Industry UsageCustomer service, sales, basic support rolesTechnical repair, diagnostics, hardware/software troubleshooting

Mac Workers typically handle customer interactions, basic setup, and support tasks, often in retail or support environments. Mac Technicians perform in-depth repairs, diagnostics, and hardware troubleshooting, requiring specialized certifications. While both roles work with Mac systems, Mac Technicians have more technical expertise and responsibilities in repair and maintenance.

What job categories do people searching Mac Worker jobs look for? The top searched job categories for Mac Worker jobs are:
Infographic showing various Mac Worker job openings in the United States as of June 2026, with employment types broken down into 23% Full Time, 68% Part Time, 3% Temporary, 3% Contract, and 3% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.
Mac Specialist

$65K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 25 days ago


Job description

Tier 2 Mac/Windows Support Specialist
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate This is a full-time onsite position based in the Lakewood, CO area.
Roles and Responsibilities
  • Provide hardware and software support for Windows and Mac desktops and laptops
  • Configure, test and install printers, scanners, network copier/printers
  • Use computer images to install and configure laptops and PCs
  • Ensure latest approved BIOS and patches are applied to PCs and laptops
  • Support users with file shares and permissions issues
  • Track, log and report each service request
  • Additional duties as assigned

Requirements
Skills & Experience
  • 3+ years related experience
  • 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
  • Excellent problem-solving skills
  • Knowledge of Windows operating systems
  • Strong experience supporting iOS and macOS up to Monterey
  • Working knowledge of Microsoft Office Suite
  • Excellent documentation, collaborative and communication skills, both written and verbal

The range of annual salary for full-time employees for this position is below. Please note that pay offered is based on factors such as (but not limited to) scope and responsibilities of position, candidate's work experience and skillset, and location.
Annual Salary Range:
$50-65,000
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
  • Generous Paid Time Off (PTO) and all Federal Holidays off
  • Comprehensive Health and Dental Insurance Coverage
  • Retirement Savings Plan
  • Pre-Tax Benefit Programs
  • Wellness and Work-Life Support
  • Professional Development
  • Performance and Referral Bonuses
  • Life and Disability Insurance