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Mac Windows Desktop Support Specialist Jobs (NOW HIRING)

BlupaceUS LLC

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Desktop Support Specialist L2

Omaha, NE · On-site

$24 - $28/hr

Windows and Mac and JAMF As a Desktop Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond ...

Mississippi State University

Position Function A Desktop Support Specialist III is responsible for all desktop support issues ... Windows and Mac Operating Systems and supported applications * AD joined workstations * Mobile ...

ConfigUSA

Desktop Support Specialist

Chicago, IL · On-site

Desktop Support Specialist Required Skills: Deep technical knowledge of Windows 10/11, macOS, and ... Dell Windows laptops and Apple Mac workstations while ensuring high customer satisfaction and ...

ATCC

Desktop Support Specialist

Manassas, VA · On-site

$60K/yr

We are seeking a Desktop Support Specialist, ideally with desktop support and end-user computing ... Ability to support Windows and Mac environments. * Preferred: A+ or Net+ Certification. Benefits ...

ATCC

Desktop Support Specialist

Manassas, VA · On-site

$60K/yr

We are seeking a Desktop Support Specialist, ideally with desktop support and end-user computing ... Ability to support Windows and Mac environments. * Preferred: A+ or Net+ Certification. The ...

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Mac Windows Desktop Support Specialist information

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How much do mac windows desktop support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mac windows desktop support specialist in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Mac Windows Desktop Support Specialist vs Windows Desktop Support Technician?

AspectMac Windows Desktop Support SpecialistWindows Desktop Support Technician
CertificationsCompTIA A+, Apple Certified Support Professional (ACSP), Microsoft certificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center Analyst
Work EnvironmentSupports both Mac and Windows systems in diverse environments, including corporate and educational settingsPrimarily supports Windows systems in corporate, government, or educational settings
Employer & Industry UsageUsed by organizations with mixed OS environments, tech support firms, and IT departmentsCommon in organizations with predominantly Windows infrastructure, IT service providers

The Mac Windows Desktop Support Specialist focuses on supporting both Mac and Windows systems, requiring knowledge of both platforms. In contrast, the Windows Desktop Support Technician specializes mainly in Windows environments. Both roles require similar certifications and are employed in various industries, but the specialist role offers broader platform support, making it suitable for organizations with diverse operating systems.

What cities are hiring for Mac Windows Desktop Support Specialist jobs?

Cities with the most Mac Windows Desktop Support Specialist job openings:

What are popular job titles related to Mac Windows Desktop Support Specialist jobs?

For Mac Windows Desktop Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Mac Windows Desktop Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,829 per year, or $26.8 per hour.

Windows Desktop Support Specialist

Chicago, IL • On-site

Prophecy Technologies
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Prophecy Technologiesexternal

Full-time

Re-posted 5 hours ago

Job description

Role Overview:
The Desktop Support Specialist provides hands-on and remote technical support for enterprise hardware, operating systems, and core business applications. This role is responsible for provisioning, maintaining, and troubleshooting Dell Windows laptops and Apple Mac workstations while ensuring high customer satisfaction and minimal downtime.
Key Responsibilities:
  • Endpoint Management & Provisioning: Build, configure, and deploy Windows (Dell) devices using Microsoft Intune and Windows Autopilot and macOS devices with Jamf.
  • Ticket & Lifecycle Management: Log, prioritize, escalate, and resolve user requests and incidents within ServiceNow while meeting established SLAs.
  • Endpoint Operations & Security: Utilize Tanium for real-time endpoint query and compliance tracking across the fleet.
  • Hardware & Software Support: Diagnose and repair hardware failures, system crashes, network connectivity issues, and peripheral problems for Dell laptops, Macs, monitors, and docking stations.
  • Asset Tracking: Maintain accurate inventory records in ServiceNow throughout the asset lifecycle, including onboarding, offboarding, repairs, and disposals.

Required Skills:
  • Deep technical knowledge of Windows 10/11 and macOS.
  • Expertise with Dell commercial laptop lineups.
  • Proficiency in Active Directory (Domain services, Group Policy, account provisioning).
  • Experience with Microsoft Intune & Autopilot (zero-touch deployment, compliance policies).
  • Familiarity with Tanium (endpoint management, data gathering, software deployment).
  • Proficiency in ServiceNow (ITSM incident and request management).
  • Strong analytical skills to diagnose hardware, software, and basic network issues (VPN, Wi-Fi).
  • Excellent customer-facing communication skills, with the ability to explain technical concepts to non-technical users clearly.
  • Ability to work as an excellent team player.
  • Microsoft Entra Identity Management
  • OpenLDAP
  • Java Solutions

Qualifications:
  • 2-4 years of technical support or desktop engineering experience in a corporate environment.

Apply