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Leasing Professional

Set the First Impression. Close with Conviction. Raise the Standard.

Company: LVL Living Location: Augusta, Georgia

Type: Full-Time | On-Site | Base Pay + Performance Commissions

THE ROLE

The Leasing Professional is the front line of the business.

You are not a greeter. You are not a tour guide. You are a closer.

At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue.

If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here.

THE MISSION

Your mission is simple and demanding:

• Convert interest into leases
• Deliver an exceptional resident experience
• Represent the LVL Living standard in every interaction
• Every prospect interaction matters. Every lease counts.

WHAT YOU’LL DO

Lease with Purpose

• Respond to all inquiries—phone, email, and in-person—with speed and professionalism
• Conduct confident, structured property tours that highlight value—not just features
• Guide prospects through applications, documentation, and lease execution
• Overcome objections and close decisively
• Maintain mastery of pricing, availability, floor plans, amenities, and incentives

Deliver a High-Standard Resident Experience

• Create a welcoming, professional environment for current and future residents
• Address resident concerns with urgency and ownership
• Partner with maintenance and management to ensure follow-through
• Support retention by reinforcing value and community standards

Support Marketing & Outreach

• Assist in executing on-site and off-site marketing initiatives
• Participate in outreach efforts to drive traffic and brand awareness
• Ensure online listings, ILS platforms, and social channels are accurate and current
• Represent the property professionally at all times

Own the Administrative Details

• Maintain clean, accurate records of prospect interactions and leases
• Process applications and follow up consistently—no leads left behind
• Conduct market surveys and monitor competition to stay competitive
• Use CRM and property management systems with discipline

Operate as a Team

• Collaborate with property management to achieve occupancy and revenue goals
• Participate actively in team meetings and performance discussions
• Assist with resident events that strengthen community and retention

OUR VALUES (NON-NEGOTIABLE)

At LVL Living, values drive performance:

• Positivity: We cultivate a high-energy, forward-moving environment. Negativity has no place here.
• Solution-Oriented: Problems are documented, analyzed, and solved—systematically.
• Pursuit of Excellence: We believe fulfillment comes from achievement and doing things right.
• Transparency & Candor: We are honest, direct, and ethical—always.
• Dedication to Outperform: We exceed expectations for residents, partners, and teammates.
• Leadership: We lead with clarity, consistency, and accountability.
• Financial Strength: We operate with discipline to sustain growth and performance.

WHO YOU ARE

• You are confident, professional, and sales-minded
• You follow up relentlessly and close with intention
• You communicate clearly and listen actively
• You stay organized and execute consistently
• You bring energy, discipline, and a team-first mindset

EXPERIENCE & QUALIFICATIONS

• High school diploma or equivalent required; college degree preferred
• Prior experience in leasing, sales, or customer service strongly preferred
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and property management software
• Excellent organization, time management, and multitasking skills
• Willingness to work weekends and maintain a flexible schedule

SKILLS & COMPETENCIES

• Sales and objection handling
• Customer service excellence
• Attention to detail
• Problem-solving and conflict resolution
• Time management and prioritization
• Positive, team-oriented attitude

PHYSICAL REQUIREMENTS

• Ability to walk, stand, and sit for extended periods
• Ability to lift and carry up to 25 pounds

COMPENSATION & BENEFITS

• Competitive base pay with performance-based commissions
• Medical, Dental, and Vision Insurance
• Paid Time Off and Holidays
• Professional development and advancement opportunities

THE STANDARD

If you’re looking for a leasing role where effort matters more than results—this isn’t it.

If you want to sell with confidence, represent a high-performing operation, and be rewarded for execution—we want to hear from you.

LVL Living

Anything worth doing is worth doing right.