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Luxury Retail Operations Manager Jobs (NOW HIRING)

Richemont

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in ... Based in Beverly Hills, the Retail Operations Manager West is a key business partner for all ...

the Chef Agency

$60K - $65K/yr

Retail Operations Manager Salary: $60-$65k Bonus: yes 13% Benefits: yes Luxury Resort in the Florida Keys is looking to add a Retail Operations Manager to their team! Requirements: * Luxury Hotel ...

AccorHotel

Retail Operations Manager

New York, NY · On-site

$80K - $85K/yr

Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the ... As the Retail Operations Manager you lead The Plaza's commitment to customer service by ensuring ...

FAIRMONT

Retail Operations Manager

New York, NY

Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the ... As the Retail Operations Manager you lead The Plaza's commitment to customer service by ensuring ...

Rag & Bone

Retail Operations Manager

Manhattan, NY · On-site

$120K - $130K/yr

Luxury or contemporary retail store upper management experience * 5+ years' experience in a Retail Operations multi-store or corporate role * Shopify POS experience * Omnichannel operations ...

Hyde Luxury Apparel

Boutique Manager

Big Sky, MT · On-site

$28 - $32/hr

Boutique Manager HYDE Luxury Apparel | Big Sky, Montana Position Type: Full-Time Location: In ... operations. This hands-on role is ideal for someone who thrives in luxury retail, enjoys building ...

Hyde Luxury Apparel

Boutique Manager

Big Sky, MT · On-site

$28 - $32/hr

Opportunity for advancement Boutique Manager HYDE Luxury Apparel | Big Sky, Montana Position Type ... operations. This hands-on role is ideal for someone who thrives in luxury retail, enjoys building ...

Texas Original

Retail Operations Manager

Bastrop, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Texas Original

Retail Operations Manager

Bastrop, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Texas Original

Retail Operations Manager

Austin, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Bates College

Retail Operations Manager

Lewiston, ME · On-site

Retail Operations Manager Apply now Job no: 493141 Work type: Staff Full Time - Full Year Location: Lewiston, ME Categories: Cash Operations Title: Retail Operations Manager Position Purpose: The ...

Bates College

Retail Operations Manager

Lewiston, ME · On-site

Retail Operations Manager Job no: 493141 Work type: Staff Full Time - Full Year Location: Lewiston, ME Categories: Cash Operations Title: Retail Operations Manager Position Purpose: The Retail ...

SSA Group

Retail Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure your ...

New

SSA Group

Retail Operations Manager

Rochester, NY · On-site

Retail Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client. * Ensure your ...

New

REVOLVE GROUP

Retail Operations Manager

Cerritos, CA · On-site

$100K - $115K/yr

Retail Operations Manager Regular Full-Time Management Cerritos, CA, US Salary Range: $100,000.00 To $115,000.00 Annually Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial ...

Sodexo

Retail Operations Manager

Vail, CO · On-site

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing frontline staff and developing teams in any food services environment. About the job This role puts ...

Sodexo

Retail Operations Manager

Vail, CO · On-site

$74K - $96K/yr

The Retail Operations Manager will be a dynamic team player with a strong background in managing frontline staff and developing teams in any food services environment. About the job This role puts ...

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Luxury Retail Operations Manager information

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How much do luxury retail operations manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for luxury retail operations manager in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Luxury Retail Operations Manager vs Luxury Retail Store Supervisor?

AspectLuxury Retail Operations ManagerLuxury Retail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops strategies, and ensures brand standardsManages daily store activities, supervises staff, and ensures customer satisfaction
Required CredentialsExperience in retail management, leadership skills, knowledge of luxury brandsRetail experience, customer service skills, familiarity with luxury products
Work EnvironmentCorporate offices and multiple store locationsSingle store environment
Industry UsageCommonly used in larger luxury retail chains and brandsUsed in individual luxury retail stores and boutiques

The Luxury Retail Operations Manager focuses on overseeing multiple stores and strategic management, while the Luxury Retail Store Supervisor handles daily store operations and staff supervision. Both roles require retail experience and knowledge of luxury brands, but differ in scope and responsibilities.

What does a luxury retail operations manager do?

A luxury retail operations manager oversees daily store operations, including sales, customer service, inventory management, and staff supervision. They ensure the store maintains high standards of service and brand presentation, often using retail management software and analyzing sales data to improve performance.

What cities are hiring for Luxury Retail Operations Manager jobs?

Cities with the most Luxury Retail Operations Manager job openings:

What are popular job titles related to Luxury Retail Operations Manager jobs?

For Luxury Retail Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Luxury Retail Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,249 per year, or $22.2 per hour.

Retail Operations Manager West

On-site, Remote

Richemont
Jewelry, Luggage, and Leather Goods Stores • 10K+ employees
Learn more about Richemontexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Richemont rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Based in Beverly Hills, the Retail Operations Manager West is a key business partner for all Vacheron Constantin boutiques. This role combines hands-on operational leadership with a strategic mandate to drive operational excellence, elevate the client experience, and lead regional initiatives supporting retail performance and transformation.
Working in close partnership across all the functions, this individual will ensure strong alignment, consistency of execution, and sharing of best practices across the retail network.
Responsibilities
Retail Operations & Compliance
  • Ensure boutiques fully comply with Maison and Richemont policies, procedures, audit requirements, and inventory controls
  • Partner with Boutique Directors and cross-functional teams to maintain strong operational standards and audit readiness
  • Lead operational training initiatives, policy refreshers, and compliance reviews across the west region
  • Oversee and support Retail Operations Supervisors to ensure consistency and operational excellence across boutiques

Retail Systems & IT
  • Lead retail systems and application initiatives impacting boutiques
  • Act as the liaison between boutiques, HQ, IT, and central teams to ensure proper system functionality and adoption
  • Coordinate communication, training, and change management linked to new tools and technologies
  • Identify opportunities for operational and systems improvements

Boutique Operations & Maintenance
  • Oversee boutique maintenance, operational environments, and back-of-house standards in partnership with Store Design and vendors
  • Manage regional maintenance priorities and budgets
  • Support boutique openings, renovations, and operational projects to ensure seamless execution
  • Drive process improvements to enhance operational efficiency and service delivery

Client Experience & Service Strategy
  • Ensure boutique image and experience standards align with Maison guidelines
  • Identify recurring client expectations and operational opportunities to continuously fuel the Maison's service strategy
  • Support the rollout of new services, omnichannel initiatives, and client experience programs
  • Monitor client satisfaction, NPS, and mystery shopping results, leading action plans to enhance boutique performance and client loyalty
  • Partner with CRM, Training, Clienteling, and Performance teams to elevate the client journey

Strategic Projects & Regional Coordination
  • Lead initiatives at Market level - constantly coordinate with the Retail Operations Manager East to ensure on business needs and aligned execution
  • Lead regional operational initiatives focused on simplification, standardization, productivity, and retail performance
  • Facilitate collaboration across departments and with Richemont stakeholders on retail operations projects
  • Monitor operating expenses and contribute to budget optimization initiatives

Team Engagement & Development
  • Support the onboarding, development, and engagement of boutique operations teams in partnership with Boutique Leadership and Regional Trainers
  • Foster a collaborative Retail Operations community across the region
  • Support commission processes, operational capability building, and succession planning initiatives

Profile
  • Bachelor's degree in Business Administration, Retail Management, or related field
  • 5-10 years of experience in luxury retail operations or retail management
  • Strong understanding of luxury retail standards and client experience
  • Proven experience managing complex retail environments and cross-functional projects
  • Strong organizational, analytical, and communication skills
  • Agitlity, curiosity
  • Proficiency in Microsoft Office, SAP, and retail systems
  • Proactive, collaborative, and solution-oriented mindset
  • Ability to travel regularly

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $110,000-$130,000 + bonus
Salary will be determined based on relevant skills and experience.
#Richemont #WeCraftTheFuture

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