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Lush Application Jobs (NOW HIRING)

Lush, Inc.

£13.85 - £14.85/hr

Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do ... Application Deadline: 26th July 2026 Interviews and Trade Test: wkc 10th August 2026 Onboarding: 4 ...

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Lush Application information

How much does Lush pay per hour?

Lush sales associates and retail staff typically earn around $12 to $15 per hour, depending on location and experience. The pay may also include employee discounts and tips, with schedules often requiring part-time or full-time availability.

What is a Lush application?

A Lush application refers to the process of applying for a job at Lush, a global retailer known for its handmade cosmetics and ethical business practices. The application typically involves submitting an online form through the Lush Careers website, where you provide your personal details, work experience, and answer questions about your interest in the brand and relevant skills. After submitting your application, you may be invited for an interview or group assessment, depending on the role. Lush values creativity, passion for ethical products, and customer service skills in its candidates.

What are the key skills and qualifications needed to thrive as a Lush Sales Associate, and why are they important?

To thrive as a Lush Sales Associate, you need strong customer service abilities, product knowledge, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Excellent communication, enthusiasm, and teamwork help you connect with customers and create a welcoming environment. These skills ensure an outstanding in-store experience, drive sales, and foster brand loyalty.

What can I expect from the team culture and work environment when starting a role at Lush?

At Lush, you can expect a vibrant and supportive team environment that values creativity, inclusivity, and ethical business practices. New employees quickly become part of a collaborative team where open communication and hands-on learning are encouraged. The pace can be fast, especially during busy periods, but staff are supported through ongoing training and mentorship. Employees enjoy working in an atmosphere that emphasizes sustainability, customer service, and personal development.

What is the difference between Lush Application vs Lush Retail Associate?

AspectLush ApplicationLush Retail Associate
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentOffice or online application processRetail store environment, direct customer interaction
Employer & Industry UsageUsed for applying to various roles within LushSpecific role in retail stores
Search & Comparison IntentUnderstanding application process for Lush jobsDifferences between applying and working as a retail associate

The Lush Application refers to the process of applying for jobs at Lush, including roles like retail associates. A Lush Retail Associate is a specific position within the company, involving direct customer service in stores. While the application process involves submitting your credentials online or in person, the retail associate role focuses on engaging with customers and maintaining store operations. Understanding these differences helps candidates navigate the hiring process effectively and clarify the job expectations.

What does Lush pay?

Lush pays retail positions, such as sales associates and cashiers, typically an hourly wage that varies by location and experience. Starting pay often aligns with minimum wage laws, and employees may receive additional benefits or bonuses based on performance and tenure.

How to get hired by Lush?

To get hired by Lush, applicants should submit an online application through the company's careers page, highlighting relevant retail or customer service experience. Preparing for an interview by understanding Lush's products, values, and sustainability initiatives can improve chances of employment. Availability for flexible hours and a positive attitude are also important factors in the hiring process.

Does Lush hire 17 year olds?

Lush typically hires individuals who are at least 16 years old for retail positions, including roles like sales associates. Applicants must meet minimum age requirements and often need to be able to work flexible hours, including weekends and evenings.
More about Lush Application jobs
What cities are hiring for Lush Application jobs? Cities with the most Lush Application job openings:
What states have the most Lush Application jobs? States with the most job openings for Lush Application jobs include:
What job categories do people searching Lush Application jobs look for? The top searched job categories for Lush Application jobs are:
Lush Application jobs near you
Infographic showing various Lush Application job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

Spa Therapist (External)

Lush, Inc.

On-site

£13.85 - £14.85/hr

Part-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join our team as a LUSH Spa Therapist at our Cardiff Store and Spa.
Part time position available (22 hours/30 hours). For a 22hr contract we require 4 Days of availability including One Weekend day. For a 30hr contract we require 5 Days of availability including One Weekend day.
Key Dates:
Interview, onboarding and training dates TBC. The dates below are projected but not confirmed and are subject to change depending on the training schedule and applications.
Application Deadline: 26th July 2026
Interviews and Trade Test: wkc 10th August 2026
Onboarding: 4 weeks in Cardiff from 24th August 2026
Training in Poole: 6 weeks following onboarding
 
Start date & Onboarding:

The successful candidate will complete onboarding at LUSH Spa Cardiff on the 15th June 2026 and during this period will learn about the brand, meet your new colleagues and begin training.

Training:

Upon completion of the 4 week onboarding period in Cardiff, you will attend a 6-week training course at the LUSH Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments.

Travel expenses to and from Poole will be covered by LUSH.  Additionally, accommodations in Poole will be provided for the duration of your stay.

Pay: Your hourly wage is based on your experience.

Location: You will be based at LUSH Spa Cardiff with occasional travel to offer spa support, receive or deliver training, and assist with meetings and events if requested. Working from home isn't permitted.
Hours: 22-30 hours per week.
Availability:
Must include Friday and one weekend day.
Your working hours are determined by your Spa and Shop Manager and Trainee Managers to determine which days and hours work best, considering the spa's peak trading times and the need to be flexible to the business. 

Job Overview:

As a LUSH Spa Therapist, you'll be responsible for delivering our range of unique and therapeutic spa treatments to our customers. You'll create a calming and welcoming atmosphere, ensuring each client feels pampered and rejuvenated. You'll also play a key role in promoting the spa and its offerings, acting as a brand ambassador for LUSH.
Who we are:

At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH Spa, we're passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they're a vital self-care ingredient.

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each LUSH Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by LUSH Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance. 

Diversity matters:

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. 

We see you, we celebrate you, we want you!
Treatment Delivery:
  • Deliver a variety of spa treatments to the highest standard, ensuring client comfort and satisfaction at all times.
  • Maintain a thorough knowledge of all treatments offered, including contraindications, benefits, and aftercare advice.
  • Adhere to strict hygiene and safety protocols, ensuring a clean and safe environment for both clients and colleagues.
  • Be punctual and reliable, ensuring clients are seen on time and their treatment journey flows smoothly.
Customer Service:
  • Provide exceptional customer service, creating a welcoming and relaxing atmosphere for every client.
  • Build rapport with clients, actively listening to their needs and preferences to personalise their experience.
  • Offer expert advice on Lush products and treatments, recommending suitable options based on individual needs.
  • Handle customer inquiries and feedback professionally and empathetically.
Teamwork & Communication:
  • Work collaboratively with the spa teams to ensure smooth and efficient operation of the spa.
  • Communicate effectively with colleagues, sharing information and providing support as needed.
  • Participate in team meetings and training sessions, contributing to the ongoing development of the spa.
Sales & Promotion:
  • Actively promote spa treatments and products to clients, upselling add-on treatments and retail items where appropriate.
  • Support the spa in achieving its business goals by driving awareness and encouraging bookings.
  • Participate in promotional activities and events, representing the spa and the LUSH brand positively.
Spa & Product Knowledge:
  • Maintain a comprehensive knowledge of LUSH products and their benefits, confidently recommending suitable options to clients.
  • Stay up-to-date on new product launches, treatment updates, and company initiatives.
  • Participate in product knowledge training and actively seek opportunities to expand your expertise.
Professional Development:
  • Take responsibility for your own professional development, seeking out opportunities to enhance your skills and knowledge.
  • Actively participate in training sessions and performance reviews, utilising feedback to improve your performance.
  • Learn new treatments and techniques to expand your repertoire and offer a wider range of services to clients.
Shop Floor Support:
  • When not performing treatments, provide support to the shop floor team, acting as an extension of the spa.
  • Engage with customers on the shop floor, offering consultations and promoting spa treatments and products.
  • Utilise time on the shop floor as a learning opportunity, observing colleagues, and expanding your product knowledge.
Brand Ambassadorship:
  • Act as a brand ambassador for Lush, embodying the company's values and commitment to ethical and sustainable practices.
  • Share your passion for Lush products and treatments with clients, inspiring them to discover the benefits of natural ingredients and handcrafted products.
  • Participate in company-wide initiatives and campaigns, promoting the Lush brand and its ethical values.
  • Required: NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage. 
  • Required: Availability to include Friday's and at least one weekend day
  • Excellent customer service and treatments.
  • Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa. 
  • Desirable: At least 1 year of practical work experience within a similar role and location performing body massages and facials.
Fantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
  • Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
  • Enjoy 2 complimentary products of your choice per month
  • Available free handcare and mouthcare products during shifts for Spa Therapists
  • Team bonus scheme based on the overall sales of the store and spa
  • Pension scheme
  • Paid Birthday day off (if on working day)
  • 28 day holiday allowance (calculated on a pro-rata basis)
  • Supportive parental leave scheme - 6 months of full pay (primary caregiver)
  • Financial childcare support on return to work (depending on contracted hours)
  • Free Spa Therapist tunic
  • Employee assistance programme provided by Health Assured
  • Access to an online learning community
  • Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
  • Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter at manager discretion)
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

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