Woodbridge, VA · On-site
$18.81 - $20.25/hr
Essential Functions 1. Responsible for incoming and outgoing patient engagement levering all available technology to include telephones, digital engagement tools such as Luma Health, Olark chat ...
Quick apply
Woodbridge, VA · On-site
$18.81 - $20.25/hr
Essential Functions 1. Responsible for incoming and outgoing patient engagement levering all available technology to include telephones, digital engagement tools such as Luma Health, Olark chat ...
Alexandria, VA · On-site
Demonstrated fluency with current AI generation and post tools, including Runway, Kling, Sora, Veo, Luma Dream Machine, Pika, ElevenLabs, Topaz Video AI, Adobe Firefly, Midjourney, and Suno or Udio
Quick apply
Alexandria, VA · On-site
Demonstrated fluency with current AI generation and post tools, including Runway, Kling, Sora, Veo, Luma Dream Machine, Pika, ElevenLabs, Topaz Video AI, Adobe Firefly, Midjourney, and Suno or Udio
Alexandria, VA · On-site
$75K - $90K/yr
Demonstrated fluency with current AI generation and post tools, including Runway, Kling, Sora, Veo, Luma Dream Machine, Pika, ElevenLabs, Topaz Video AI, Adobe Firefly, Midjourney, and Suno or Udio
Alexandria, VA · On-site
$75K - $90K/yr
Demonstrated fluency with current AI generation and post tools, including Runway, Kling, Sora, Veo, Luma Dream Machine, Pika, ElevenLabs, Topaz Video AI, Adobe Firefly, Midjourney, and Suno or Udio
Arlington, VA · On-site
Formal design training and experience. (When appropriate we will provide supplementary training will be provided via formal training in human centered design practices via the Luma institute ...
Arlington, VA · On-site
Formal design training and experience. (When appropriate we will provide supplementary training will be provided via formal training in human centered design practices via the Luma institute ...
$8.65 - $13.33
16% of jobs
$14.75 is the 25th percentile. Wages below this are outliers.
$13.33 - $18
29% of jobs
The median wage is $19.17 / hr.
$18 - $22.68
19% of jobs
$26.82 is the 75th percentile. Wages above this are outliers.
$22.68 - $27.35
12% of jobs
$27.35 - $32.03
8% of jobs
$32.03 - $36.70
5% of jobs
$36.70 - $41.38
4% of jobs
$41.38 - $46.05
2% of jobs
$46.05 - $50.73
2% of jobs
$50.73 - $55.41
1% of jobs
$55.41 - $60.08
1% of jobs
$8
$25
$60
A Luma job typically refers to a position at Luma, a company that specializes in AI-driven customer support and automation. Employees in Luma roles often work in areas such as AI development, customer service, and technical support. Responsibilities may vary based on the specific role but generally involve improving AI interactions, managing customer inquiries, and optimizing support processes. If you're interested in a Luma job, check their careers page for open positions.
| Aspect | Luma | Visual Merchandiser |
|---|---|---|
| Required Credentials | Typically no formal certification, but knowledge of retail and display design helps | Often requires a degree or certification in visual merchandising or design |
| Work Environment | Retail stores, showrooms, or online platforms | Retail stores, trade shows, or client locations |
| Industry Usage | Used mainly in retail and e-commerce sectors | Common in retail, fashion, and home decor industries |
While Luma focuses on digital or online visual presentation tools, a Visual Merchandiser primarily works on physical product displays and store layouts. Both roles aim to enhance product appeal but differ in their mediums and specific skills required.
$18.81 - $20.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Position Description
Patient Engagement is responsible for proactive communication with patients concerning new and upcoming appointments, and rescheduling missed appointments. This is a customer service position that requires exceptional ability to multitask in stressful situations while providing excellent customer service to patients, colleagues, and third-party organizations in the Center over the telephone and digital software solutions.
This position requires detailed knowledge of all aspects of medical appointment scheduling, including practice specific protocols, patient intake and registration protocols, billing and collections practices, telephone and written etiquette and best practices as well as scheduling guidelines. This person collaborates with Patient Services staff, health care Providers, Medical and Dental Assistants, and other support staff to complete his/her work.
Essential Functions
1. Responsible for incoming and outgoing patient engagement levering all available technology to include telephones, digital engagement tools such as Luma Health, Olark chat, eClinical Works, and Azara to provide new and established patients with proactive solutions and key information about the Center and its services.
2. Answers phones and schedules appointments for both new and established patients; collects all necessary patient information in order to accurately schedule or reschedule appointments. Is proactive in offering solutions to avoid appointment cancelations.
3. Responsible for new patient intake accurately capturing all the information required register new patients offering superb customer service and proactively ensuring new patients have a clear understanding of the Center’s services, fees, and available resources.
4. Processes, track, and complete all digital Discount Fee eligibility applications ensuring both new and established qualified patients are assigned the correct discount level while maintaining adherence to policy by reviewing and scanning all required documentation.
5. Collects payments, tracks, and actively seeks completion of payment plans and bad debt collections.
6. Regular and consistent attendance is vital in this position.
7. All other duties as assigned.
Qualifications, Education, and Experience:
1. Minimum 2 years customer service experience, preferably in a Medical Scheduling environment.
2. Outstanding customer service, communication, and interpersonal skills
3. Must have familiarity with telephone software. Experience with Electronic Medical Records systems is a plus.
4. Adept at all applicable computer software, i.e., Word, Excel, and Outlook
Job Type: Full-time
Benefits
