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Luma Ai Jobs (NOW HIRING)

Luma AI

Customer Success Manager

San Francisco, CA

... AI platform. What You'll Do * Manage existing customer relationships, ensuring their success and satisfaction with Luma's products. * Provide valuable input from customer experiences, acting as the ...

Luma AI

Software Engineer, Inference

Redwood City, CA

$187K - $395K/yr

About Luma AI Luma's mission is to build multimodal AI to expand human imagination and capabilities. We believe that multimodality is critical for intelligence. To go beyond language models and build ...

Luma AI

Customer Success Manager

Manhattan, NY · On-site

... AI platform. What You'll Do * Manage existing customer relationships, ensuring their success and satisfaction with Luma's products. * Provide valuable input from customer experiences, acting as the ...

Luma AI

Customer Success Manager

Redwood City, CA · On-site

... AI platform. What You'll Do * Manage existing customer relationships, ensuring their success and satisfaction with Luma's products. * Provide valuable input from customer experiences, acting as the ...

Luma AI

Software Engineer - Product

Redwood City, CA

$170K - $290K/yr

At Luma, we are: * A leading multimodal AI research lab, having built one of the world's strongest video generation models (Ray-3.14) * Pushing beyond video toward the next generation of multimodal ...

Luma AI

Software Engineer, Inference

San Francisco, CA

$187K - $395K/yr

Software Engineer, Inference Luma's mission is to build multimodal AI to expand human imagination and capabilities. We believe that multimodality is critical for intelligence. To go beyond language ...

Dotmatics

Staff Data Engineer | Luma

Luma is an AI-Native Multimodal Research Platform for Scientific Intelligence, Luma fits the way our customers "do science". It allows scientists to streamline scientific research with adaptive R&D ...

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What is the difference between Luma Ai vs Data Analyst?

AspectLuma AiData Analyst
Required CredentialsTypically requires knowledge of AI tools, programming, and data scienceBachelor's degree in statistics, data science, or related field; often requires SQL, Excel, and visualization skills
Work EnvironmentTech companies, AI startups, or organizations implementing AI solutionsBusiness, finance, healthcare, and various industries analyzing data for insights
Employer & Industry UsageUsed in AI development, machine learning projects, and automationUsed across industries for reporting, forecasting, and decision-making

While Luma Ai focuses on developing and implementing AI-driven solutions, Data Analysts primarily interpret data to inform business decisions. Both roles require analytical skills, but Luma Ai professionals often have a stronger background in AI and programming, working closely with data scientists and engineers.

How much does Luma pay?

Luma Ai offers competitive salaries that vary depending on the role, experience, and location. Entry-level positions typically start around industry standard rates, and compensation may include benefits such as health insurance and stock options. Exact pay details can be found in specific job postings or by contacting the company's HR department.
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What cities are hiring for Luma Ai jobs? Cities with the most Luma Ai job openings:
What states have the most Luma Ai jobs? States with the most job openings for Luma Ai jobs include:
Luma Ai jobs near you
Infographic showing various Luma Ai job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 87% Part Time, 1% Temporary, and 11% Contract. Highlights an 2% Physical, and 98% Hybrid job distribution.
Senior Customer Success Manager

Senior Customer Success Manager

Luma AI

Redwood City, CA

Other

Posted 15 days ago

Job description

About Luma
Luma's mission is to build multimodal AI to expand human imagination and capabilities.
We believe that multimodality is critical for intelligence. To go beyond language models and build more aware, capable and useful systems, the next step function change will come from vision. So we are working on training and scaling up multimodal foundation models for systems that can see and understand, show and explain, and eventually interact with our world to effect change.
Where You Come In
As Luma's platform adoption accelerates across enterprises and the creative network, we are investing in building a world-class post-sales organisation.
As a Senior Customer Success Manager you will own a portfolio of high-value enterprise customers and be responsible for driving sustained growth in platform usage and expansion across accounts.
This role sits at the intersection of commercial ownership, product usage, and customer strategy. You will work closely with customers to expand adoption across teams and use cases, using data and insight to drive meaningful growth.
What You'll Do
This is an opportunity to define how account growth is driven at Luma as we scale across EMEA. You will:
Own a portfolio of strategic accounts, with responsibility for expansion and long-term account growth.
Identify and execute opportunities to increase usage across teams, geographies and use cases.
Build strong, multi-threaded relationships across technical, operational and executive stakeholders.
Own and interpret usage data, identifying trends, spikes and drop-offs across accounts.
Translate usage insights into clear, proactive growth strategies.
Partner with product and engineering teams to unlock new use cases and remove adoption blockers.
Lead account planning, expansion strategy and commercial conversations within your accounts.
Contribute to renewals and long-term account strategy, ensuring accounts continue to grow over time.
Who You Are
5-10+ years experience in Strategic Account Management, Enterprise Sales, or commercial Customer Success within SaaS, AI or enterprise technology.
Proven track record of driving expansion and growth within large, complex accounts.
Strong commercial mindset, with the ability to identify and execute revenue opportunities.
Comfortable working with data, dashboards and usage metrics to inform decision-making.
Able to navigate and influence multiple stakeholders across large organisations.
Highly proactive, with a bias towards action and ownership of outcomes.
Comfortable operating in fast-moving, ambiguous environments.
What Sets You Apart (Bonus Points)
Experience working with usage-based or API-driven products.
Background in AI, data platforms, developer tools or creative technology.
Experience working with technical stakeholders such as engineering or product teams.
Experience scaling accounts in high-growth startup environments.
About Luma
Luma's mission is to build unified general intelligence that can generate, understand, and operate in the physical world.
We believe that multimodality is critical for intelligence. To go beyond language models and build more aware, capable and useful systems, the next step function change will come from vision. So, we are working on training and scaling up multimodal foundation models for systems that can see and understand, show and explain, and eventually interact with our world to effect change.

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