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Lsa Analyst Jobs (NOW HIRING)

LSA Associates, Inc.

Archaeologist

Carlsbad, CA · On-site

$83K - $114K/yr

LSA is seeking a skilled and experienced Archaeologist to join our team in the San Diego Area. The ... Assisting with laboratory analysis and report preparation as needed. * Ability to prepare ...

Accenture Federal Services

Pega Developer (LSA)

$57.50 - $75.50/hr

The Pega Developer (LSA) will be responsible for configuring Pega applications and supporting ... • Analyze, design, and support implementation of business‑specific Pega solutions and ...

Geologics

Logistics Analyst

Sterling Heights, MI

$33.50/hr

Role: Logistics Analyst Client: DOD-Aerospace Location: Sterling Heights, MI Duration: 6-month ... Ability to plan and document using LSA/LSAR the development, testing, and deployment of logistics ...

Geologics

Logistics Analyst

Sterling Heights, MI

$33.50/hr

Role: Logistics Analyst Client: DOD-Aerospace Location: Sterling Heights, MI Duration: 6-month ... Ability to plan and document using LSA/LSAR the development, testing, and deployment of logistics ...

Geologics

Logistics Analyst

Sterling Heights, MI · On-site

$33.50/hr

Role: Logistics Analyst Client: DOD-Aerospace Location: Sterling Heights, MI Duration: 6-month ... Ability to plan and document using LSA/LSAR the development, testing, and deployment of logistics ...

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Lsa Analyst information

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$49K

$88.6K

$123.5K

How much do lsa analyst jobs pay per year?

As of Jun 8, 2026, the average yearly pay for lsa analyst in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is the difference between Lsa Analyst vs Data Analyst?

AspectLsa AnalystData Analyst
Required CredentialsBachelor's in related field, possibly some certification in data analysis or research methodsBachelor's in statistics, computer science, or related field; certifications like Microsoft Excel, SQL, or Tableau are common
Work EnvironmentResearch firms, government agencies, or organizations focusing on social or economic dataBusiness, finance, healthcare, or marketing sectors in various industries
Employer & Industry UsageUsed in government, social research, and policy analysisWidely used across industries for data interpretation and reporting

The main difference between an Lsa Analyst and a Data Analyst lies in their focus areas. Lsa Analysts typically work in research or policy environments analyzing social or economic data, while Data Analysts are more broadly employed across industries to interpret and visualize data for business insights. Both roles require similar educational backgrounds and technical skills, but their application contexts differ.

Infographic showing various Lsa Analyst job openings in the United States as of May 2026, with employment types broken down into 9% Locum Tenens, 5% Internship, 6% As Needed, 62% Full Time, 5% Part Time, and 13% Temporary. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.

LSA Customer Service Team Lead

Seacoast Service Partners

Orlando, FL

$27 - $35/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

LSA Customer Service Team Lead
Residential HVAC & Plumbing
Seacoast Service Partners
Location: Orlando, FL - 100% In-Office (No Remote or Hybrid)
Pay: $27.00 - $35.00 per hour + incentive compensation
Job Type: Full-time, Non-Exempt (Hourly)
Reports To: Shared Services Manager
About Seacoast Service Partners
Seacoast Service Partners (SSP) is a growing, PE-backed residential home services platform transforming the plumbing and HVAC industry with leading partners across Florida. We're building a centralized customer care function to support our family of brands, and we're hiring a hands-on LSA Customer Service Team Lead to help stand it up and run it.
Our Core Values guide everything we do:
  • Working Together - We are people who care about improving lives and our communities.
  • Safety Above All - We are dedicated to creating a safe workforce and workplace for every team member.
  • Integrity & Trust - We deliver the highest quality services to solve our customers' toughest challenges.
  • Results & Growth - We are committed to continuously striving for profitable growth and reinvestment in the future.
Position Summary
LSA Customer Service Team Lead supports the day-to-day performance, quality, and development of a small Customer Service Representative (CSR) team (3-5 people) handling inbound and outbound communications across our home services operating companies. This role focuses on floor-level coaching, call quality, training reinforcement, and keeping the team on track-while also taking overflow calls as needed. The Team Lead reports to the Shared Services Manager, who provides broader oversight and handles higher-level responsibilities.
What You'll Own
Team Leadership & Development
  • Assist with CSR onboarding and reinforce training on systems, scripts, and brand standards
  • Support onboarding of new CSRs and reinforce training on systems, scripts, and brand standards
  • Coach and develop the team through 1:1s, call reviews, and group huddles
  • Build and maintain call scripts, SOPs, objection-handling guides, and training materials
  • Answer inbound calls as needed to support the team during peak volume
  • Provide real-time coaching and feedback to help CSRs stay on track and grow
Quality Assurance & Call Monitoring
  • Monitor live and recorded calls daily using RingCentral
  • Score calls against a defined QA rubric covering greeting, discovery, booking, and closing
  • Deliver timely, actionable feedback and track coaching follow-through
  • Identify systemic issues (script gaps, routing errors, training needs) and escalate with recommended fixes
Google LSA Compliance & Lead Management
  • Maintain Google Guaranteed / Local Services Ads accreditation across all managed accounts
  • Review LSA leads daily and dispute invalid, spam, or out-of-area leads within Google's response window
  • Track LSA lead-to-booking conversion and surface quality issues back to marketing
  • Keep all compliance documentation (licensing, insurance, background checks) current
Performance Reporting & Analytics
  • Build and maintain KPI dashboards covering booking rate, average handle time (AHT), CSAT, abandonment rate, and first-call resolution
  • Produce weekly and monthly performance reports for the leadership team
  • Present insights, trends, and recommended actions in regular operations reviews
Systems & Technology
  • Manage CSR workflows, dispatch handoffs, and job creation in ServiceTitan
  • Maintain CRM data hygiene, pipeline accuracy, and lead status discipline
  • Configure and troubleshoot RingCentral call flows, IVRs, call queues, and reporting
  • Partner with the marketing team on lead routing, call tracking, and attribution accuracy
Key Performance Indicators
You will be measured on:
  • Google LSA accreditation and Google Guaranteed status maintained at all times
  • Customer satisfaction (CSAT) rating of 4.8 / 5.0 or higher
  • Booking conversion rate at or above target
  • Average speed to answer under 30 seconds
  • Call abandonment rate under 5%
  • First-call resolution at 85% or higher
  • 100% of CSRs receive QA-scored calls each month
Required Qualifications
  • 2+ years in a call center or high-volume customer service environment
  • Experience in a team lead, senior CSR, or coaching role is a plus
  • Familiarity with ServiceTitan or similar field service software (preferred)
  • Familiarity with RingCentral or similar phone/VoIP system
  • Experience working with a CRM or customer management system
  • Basic familiarity with Google Local Services Ads is a plus; willingness to learn is required
  • Strong written and verbal communication skills
  • Proficiency in Google Sheets or Excel for reporting and analysis
  • Proven ability to coach, develop, and retain front-line team members
  • High school diploma or equivalent required
  • Ability to work 100% on-site at our Cape Coral/Fort Myers office (this is not a remote or hybrid role)
Preferred Qualifications
  • Experience in home services (plumbing, HVAC, electrical, or similar trades)
  • Background in training design, QA frameworks, or call coaching methodologies
  • Familiarity with call tracking and attribution platforms
  • Experience in a multi-location or private-equity-backed operating environment
  • Bilingual English/Spanish
What We Offer
  • Hourly pay of $27.00 - $35.00 plus incentive compensation (direct commission + team performance override, with potential to earn an additional $12,000 - $15,000 annually)
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Clear growth path in a scaling, PE-backed home services platform
  • Opportunity to build a centralized call center from the ground up with executive support and real budget
To Apply
Apply directly through Indeed with your resume. In your application, please share a specific call center KPI you've improved and how you did it.
Seacoast Service Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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