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Loyalty Program Operation Manager Jobs (NOW HIRING)

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

... program, over various phases spanning multiple years. Core Competencies: Catalyst brands ... operations to ensure successful product delivery. o Partner with engineering, design, and ...

The position requires strong project management, stakeholder coordination, operational governance, and executional excellence. The Loyalty Program Specialist ensures campaigns, promotions, program ...

Coordinate community programs and services * Maintain compliance with documentation and inspections * Support communication with residents, families, and staff * Manage office operations, scheduling ...

OPERATION MANAGER

Cincinnati, OH · On-site

$16 - $18/hr

OPERATION MANAGER JOB SUMMARY The Operation Manager motivates, instills accountability and achieves ... Ensure execution of all employee recognition and incentive programs as directed * Assist with ...

Operation Manager Time Type: Full Time POSITION SUMMARY Under the direction of the General Manager ... Assists in creating programs for hiring, training, and professional development. Participates in ...

Operation's Manager

Natick, MA · On-site

$19 - $23.75/hr

Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value "WE ... Partner with the Manager to lead the team with ownership as it relates to all areas of operations.

$50K - $60K/yr

We bring service with passion, loyalty with purpose, and create experiences that genuinely connect ... What this role is all about The Rooms Operation Manager is responsible for the day-to-day ...

This role will own the loyalty program strategy and roadmap, manage the loyalty marketing calendar, oversee points liability management, and partner cross-functionally to translate segmentation ...

Director, Loyalty Programs

Boston, MA · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Years of experience * 8-10+ years in marketing or program management in a high-growth ...

The Operations Manager is a key member of SSLGC's leadership team who is responsible for ... Plans and directs work order programs, asset management programs and preventive and corrective ...

New

The Operations Manager is a key member of SSLGC's leadership team who is responsible for ... Plans and directs work order programs, asset management programs and preventive and corrective ...

New

Showing results 21-40

Loyalty Program Operation Manager information

See salary details

$38.5K

$107.5K

$157K

How much do loyalty program operation manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for loyalty program operation manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Loyalty Program Operation Manager jobs?

For Loyalty Program Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Loyalty Program Operation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Product Manager ( Loyalty)

Dallas, TX • On-site

$78K - $130K/yr

Full-time

Re-posted 5 days ago


Key responsibilities

  • Lead requirements gathering sessions with business stakeholders, end-users, and technical teams to define and document business requirements, user stories, and acceptance criteria.

  • Serve as the primary liaison between marketing, creative, technology, digital teams, customer care, and store operations to ensure successful product delivery.

  • Prioritize features, track progress, manage risks, and support testing, change management, and training to enable adoption of new loyalty capabilities.


Catalyst Brands rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Overview
Overall Associate Expectations:
Product Manager to lead product management for Customer Loyalty capabilities and experiences. Responsible for shaping and delivering a product vision and roadmap that enables capabilities that allow growth for loyalty experiences leading to increased customer engagement, customer acquisition and LTV. Responsibilities will include managing the requirements and user stories associated with converting the JCPenney customer loyalty program into a full Catalyst cross-brand loyalty program, over various phases spanning multiple years.
Core Competencies: Catalyst brands established core competencies to ensure all associates have a basic understanding of what is expected from a company standpoint. These include, Customer focus, embracing accountability, strategic thinking, driving execution, effective collaboration, and cultivate learning.
Key Responsibilities
• Product Strategy & Roadmap
o Assists manager with defining and maintaining the product vision and strategic roadmap for Loyalty capabilities evolution.
o Partner with business partners to align product strategy with enterprise objectives and marketing priorities.
• Requirements & Documentation
o Lead requirements gathering sessions with business stakeholders, end-users, and technical teams. This includes, marketing partners, digital partners, customer care and store ops, third party vendors, technical team and dependent technical teams.
o Document business requirements, user stories, acceptance criteria, and process flows with precision and clarity. Review with all impacted teams prior to development. Engage with architects and engineering partners to ensure solution is understood by all before execution & delivery phase.
o Ensure requirements are traceable and aligned with business value delivery.
• Cross-Functional Leadership
o Serve as the primary liaison between marketing business, creative, technology, digital teams, customer care and store operations to ensure successful product delivery.
o Partner with engineering, design, and operations teams to translate requirements into actionable solutions.
o Drive alignment and manage stakeholder expectations throughout the product lifecycle.
• Execution & Delivery
o Prioritize features and backlog items to maximize business impact and delivery efficiency.
o Track progress, manage risks, and ensure timely delivery of capabilities and enhancements.
o Support testing, change management, and training to enable adoption of new capabilities.
o Documenting gaps for future roadmap considerations
o Communicate to all impacted teams throughout.
• Continuous Improvement
o Monitor usage and performance of marketing platforms and tools.
o Gather feedback from stakeholders to inform enhancements and future roadmap planning.
o Stay current on industry best practices, emerging technologies, and trends in marketing operations and creative enablement.
• Skills and Experience Needed:
o Three years' experience leading product in an agile environment, with the associated processes and deliverables.
o Proven ability to own the full product lifecycle-from vision and roadmap through requirements and delivery.
o Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy.
o Strong analytical and problem-solving skills with an ability to translate complex business needs into actionable requirements.
o Excellent written and verbal communication skills; adept at stakeholder engagement across business and technology teams.
o Familiarity with agile methodologies, user story writing, and backlog management.
Pay Range
USD $78,150.00 - USD $130,250.00 /Yr.

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