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Loyalty Program Associate Jobs in Georgia (NOW HIRING)

Home Depot

Sr. Analyst, Loyalty Program Analytics

Atlanta, GA · On-site

$110K - $110K/yr

The Loyalty Program Analytics team conducts advanced modeling and analytics of customer data in ... No associates report to this role on a permanent basis, but requires the technical leadership of a ...

Sunset Intimates Group Inc.

Sales Associate

Hinesville, GA

$12.75 - $17.50/hr

Sales Associate Our sales associates enjoy delivering outstanding customer service, driving sales ... Someone who will help build customer loyalty by promoting loyalty program * A person who is ...

Helpful Hardware Company LLC

Sales Associate

Canton, GA · On-site

$11 - $14/hr

Sales Associate Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant ... Promote in-store promotions, special events, and loyalty programs. * Assist with stocking ...

AT&T

Associate Director-Sales Loyalty

Atlanta, GA

$77K - $116K/yr

Our Associate Director-Sales Loyalty jobs earn between $77,400.00 - $116,200.00 + commission $40 ... Tuition reimbursement program * Paid Time Off and Holidays (based on data of hire, at least 23 days ...

Helpful Hardware Company LLC

Sales Associate

Cumming, GA · On-site

$11 - $15/hr

Sales Associate Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant ... Promote in-store promotions, special events, and loyalty programs. * Assist with stocking ...

AT and T

Associate Director-Sales Loyalty

Atlanta, GA · On-site

$77K - $116K/yr

Our Associate Director-Sales Loyalty jobs earn between $77,400.00 - $116,200.00 + commission $40 ... Tuition reimbursement program * Paid Time Off and Holidays (based on data of hire, at least 23 days ...

Books A Million Holding Company

2114 Associate

Kennesaw, GA · On-site

$13.75 - $16/hr

Reporting to the General Manager, the 2nd& Charles Associate is responsible for providing ... Sales of all products, offer point of sale initiatives including Loyalty program, Educator programs ...

Tjx

Retail merchandise associate

Columbus, GA

$13 - $13.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

TJX Companies

Retail merchandise associate

Columbus, GA · On-site

$13 - $13.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Steak 'n Shake Atlanta

Restaurant Manager

Atlanta, GA · On-site

This builds loyalty. * Determined to be the employer of choice, placing employees first. We seek to ... Bonus Program * Employee Assistance Program * Associate Emergency Foundation Qualifications * US ...

TJX Companies

Retail merchandise associate

Columbus, GA · On-site

$13 - $13.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Steak 'n Shake Atlanta

Restaurant Manager

Atlanta, GA · On-site

This builds loyalty. * Determined to be the employer of choice, placing employees first. We seek to ... Bonus Program * Employee Assistance Program * Associate Emergency Foundation Qualifications * US ...

Steak 'n Shake

Restaurant Manager

Atlanta, GA

This builds loyalty. * Determined to be the employer of choice, placing employees first. We seek to ... Bonus Program * Employee Assistance Program * Associate Emergency Foundation Qualifications * US ...

Steak 'n Shake

Restaurant Manager

Lawrenceville, GA · On-site

This builds loyalty. * Determined to be the employer of choice, placing employees first. We seek to ... Bonus Program * Employee Assistance Program * Associate Emergency Foundation Qualifications * US ...

Ace Hardware

Sales Associate

Cumming, GA

$12.50 - $17/hr

Sales Associate Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant ... Promote in-store promotions, special events, and loyalty programs. Assist with stocking, restocking ...

Ace Hardware

Sales Associate

Cumming, GA

$12.50 - $17/hr

Sales Associate Department: Store Operations / Sales Floor Reports To: Store Manager / Assistant ... Promote in-store promotions, special events, and loyalty programs. Assist with stocking, restocking ...

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Loyalty Program Associate information

What are the key skills and qualifications needed to thrive as a loyalty program associate, and why are they important?

To thrive as a Loyalty Program Associate, you need a solid understanding of customer relationship management, data analysis, and marketing principles, often backed by a degree in business, marketing, or a related field. Familiarity with CRM software, loyalty program management platforms, and basic data analytics tools is typically required. Strong communication skills, attention to detail, and a customer-focused mindset set top performers apart in this role. These skills are crucial for effectively engaging customers, optimizing program performance, and driving brand loyalty.

What does a loyalty program associate do?

A Loyalty Program Associate is responsible for supporting and managing a company's customer loyalty program. Their duties typically include enrolling customers, answering questions about rewards, tracking member activity, and promoting program benefits to increase customer retention. They may also analyze customer feedback, generate reports on program performance, and collaborate with marketing teams to improve engagement strategies. This role is important for building long-term relationships with customers and ensuring they feel valued by the brand.

What is a loyalty program associate?

A loyalty program associate is a customer service professional responsible for managing and promoting a company's loyalty or rewards program. They assist customers with enrollment, answer questions, and ensure members receive benefits, often using customer management software. Strong communication skills and knowledge of the company's offerings are essential for this role.

What are some common challenges faced by loyalty program associates when engaging customers?

Loyalty Program Associates often face the challenge of effectively communicating the benefits of the program to customers who may be unfamiliar or skeptical. They need to tailor their approach to different customer personalities and ensure they stay updated on current promotions and program changes. Additionally, associates must collaborate closely with marketing and customer service teams to provide consistent and accurate information, making strong communication and adaptability key to overcoming these challenges.
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Loyalty Program Associate jobs near you

Sr. Analyst, Loyalty Program Analytics

Home Depot

Atlanta, GA • On-site

$110K - $110K/yr

Full-time

Re-posted 29 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,423 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Loyalty Program Analytics team conducts advanced modeling and analytics of customer data in order to provide insights to THD's senior leaders to support strategic decisions with actionable insights about THD's customers. The Sr. Analyst - Loyalty Program Analytics is responsible for supporting data analysis, insights derivation, and strategy enablement across our THD Loyalty programs. This position uses advanced statistical, econometric, and quantitative analysis techniques to develop in-depth understanding of THD's customers. This position also translates analysis outcomes into meaningful insights for a broad audience.
Key Responsibilities:
  • 15% Prepare clear and concise reports, charts, tables and presentations to support business decisions
  • 10% Work across the organization and leverage cross functional teams to provide
  • expert analytical support
  • 20% Conduct thorough analyses to develop / validate customer segmentations, develop and compute customer value metrics and support ad-hoc requests for data extraction, modeling and analysis
  • 20% Conduct analyses to understand the impact of potential business decisions on customer spend and profitability
  • 10% Interpret statistical and analytical results and make suggestions for modeling
  • improvements
  • 15% Analyze transaction data to identify purchase triggers and indicators for future value customers in support of predictive / forward looking marketing campaigns

Direct Manager/Direct Reports:
  • This position typically reports to Manager, Customer Analytics
  • This position has 0 direct reports

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • No travel required

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.

Preferred Qualifications:
  • Bachelors degree in a STEM field or equivalent
  • Previous retail experience strongly preferred
  • Strong verbal and written communications skills at all levels; ability to communicate technical information to both technical and non-technical audiences
  • Proven ability to analyze, evaluate and interpret complex data using advanced statistical, econometric and quantitative analysis techniques
  • Knowledge of quantitative theories and techniques and their role in a business context
  • Prior experience with SQL, Python, and Tableau
  • Proficient with PowerPoint and Excel
  • Skilled in translating business questions / problems into analytical models

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 3

Competencies:
  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Results

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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