Logistics Operations Associate Jobs in Jackson, MS

Join a Global Leader and Build Your Career

Future Electronics is a global leader in the distribution and marketing of electronic components, serving customers worldwide through state-of-the-art distribution and supply chain facilities. Our investment in innovative technology, automation, and quality ensures we deliver any product, anywhere, on time and every time, with exceptional accuracy.

Recognized as one of the most respected and innovative companies in the industry, Future Electronics is committed to providing the highest level of service and living our mission to Delight the Customer®.

If you are a motivated professional looking for an opportunity to grow your career, develop your expertise in transportation and logistics, and make a meaningful impact on business operations, we encourage you to apply.

Position Overview

The Transportation Associate plays a critical role in ensuring the efficient movement of products globally from our distribution center. This position offers significant autonomy and empowers individuals to make decisions, solve complex transportation challenges, and collaborate with cross-functional teams to improve operational efficiency.

This is more than a transactional role. The successful candidate will have opportunities to partner with management, recommend process improvements, and contribute to the development and implementation of best practices that enhance customer service and transportation operations.

For candidates seeking long-term career advancement, this position provides valuable exposure to supply chain management, logistics operations, transportation strategy, and continuous improvement initiatives.

Key Responsibilities

• Coordinate daily transportation activities to ensure timely and accurate delivery of customer orders.
• Work closely with carriers, compliance teams, distribution personnel, corporate departments, and field locations.
• Assign shipments to appropriate carrier routes within the Warehouse Management System (WMS).
• Obtain and evaluate freight quotes to support cost-effective shipping decisions.
• Monitor, track, and trace customer shipments and proactively resolve transportation issues.
• Upgrade shipping services when required to meet customer expectations.
• Process and manage customer returns and transportation-related claims.
• Obtain and maintain proof of delivery documentation.
• Redirect or intercept shipments when necessary to support changing customer needs.
• Create, maintain, and analyze transportation-related reports.
• Collaborate with shipping dock personnel and production teams to resolve carrier-related challenges.
• Identify opportunities to improve transportation processes, customer service, and operational efficiency.
• Support management in the implementation of new procedures, technologies, and continuous improvement initiatives.
• Perform other duties and projects as assigned.

Qualifications

• Associate's degree or higher preferred.
• Minimum of two years of experience in customer service, transportation, logistics, supply chain, or a related field.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Experience working in a fast-paced operational environment is preferred.
• Demonstrated ability to analyze information, solve problems, and make sound decisions.

What Will Make You Successful

• Strong analytical and problem-solving abilities.
• Self-motivated with the ability to work independently and take initiative.
• Organized and detail-oriented, with a commitment to accuracy and follow-through.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively across multiple departments and levels of the organization.
• Customer-focused mindset with a passion for delivering results.
• Continuous improvement mentality and willingness to challenge existing processes.
• Ability to prioritize competing demands and thrive in a dynamic environment.

Growth Opportunities

At Future Electronics, we believe in developing talent from within. This role offers opportunities to expand your knowledge of transportation, logistics, distribution, and supply chain operations while gaining exposure to decision-makers throughout the organization. Successful associates who demonstrate initiative, leadership, and strong performance may have opportunities for advancement and increased responsibilities as the business continues to grow.

What We Offer

• Competitive compensation
• Comprehensive health benefits
• 401(k) retirement savings plan
• Three weeks of paid vacation
• Six paid personal days
• Wellness program, including wellness courses and flu shot clinics
• Career development and advancement opportunities
• Tuition Reimbursement for job relevant courses
• A collaborative environment where your ideas and contributions make a difference.

Future Electronics is an equal opportunity employer committed to fostering an inclusive workplace where employees are empowered to grow, contribute, and succeed.