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Logistics Operations Associate Jobs in Aurora, IL

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that ...

Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

Lime is hiring an Out-of-Warehouse Operations Associate to join our Operations team and play a key ... You'll manage relationships with external logistics partners and driver networks, oversee ...

They will be accountable for meeting customer service expectations with their team of associates Essential Functions * Supervise, coordinate and oversee day to day logistics operations; * Plan and ...

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Logistics Operations Associate information

See Aurora, IL salary details

$11

$26

$52

How much do logistics operations associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for logistics operations associate in Aurora, IL is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What challenges might a logistics operations associate face?

Logistics Operations Associates frequently encounter challenges such as managing tight delivery schedules, responding to unexpected delays or disruptions in the supply chain, and ensuring accurate inventory tracking. Working closely with vendors, carriers, and internal teams requires strong communication skills and the ability to quickly resolve issues as they arise. Adapting to changing priorities and utilizing logistics management software are key components of the role, making flexibility and attention to detail essential for success.

What skills and qualifications are needed to be a logistics operations associate?

To thrive as a Logistics Operations Associate, you need a solid understanding of supply chain processes, inventory management principles, and typically a bachelor’s degree in logistics or a related field. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and transportation management tools is often required. Strong organizational skills, attention to detail, and effective communication are essential soft skills in this role. These abilities are vital for ensuring efficient operations, minimizing errors, and supporting smooth coordination across the logistics network.

What is a logistics operations associate?

Logistics Operations Associates are professionals responsible for coordinating and overseeing the daily activities involved in the movement, distribution, and storage of goods within a supply chain. They ensure that shipments are processed efficiently, inventory levels are maintained, and deliveries meet customer requirements. Their duties often include tracking shipments, resolving transportation issues, communicating with vendors and customers, and supporting the overall logistics process. This role is crucial in ensuring that products reach their destinations on time and in good condition.

What is the difference between Logistics Operations Associate vs Warehouse Associate?

AspectLogistics Operations AssociateWarehouse Associate
Primary FocusManaging logistics processes, coordinating shipments, optimizing supply chain operationsHandling inventory, packing, and physical movement of goods within a warehouse
Required SkillsLogistics software, supply chain knowledge, communication skillsPhysical stamina, inventory management, forklift operation
Work EnvironmentOffice settings, logistics centers, distribution hubsWarehouse floors, storage facilities
Common CertificationsLogistics or supply chain certifications often preferredForklift certification, OSHA safety training

The Logistics Operations Associate focuses on coordinating and managing supply chain activities, often working in office or logistics centers. In contrast, the Warehouse Associate primarily handles physical tasks within warehouses, such as inventory handling and packing. Both roles are essential in the logistics industry but differ in responsibilities and work environments.

Can I work in logistics with no experience?

Logistics Operations Associate roles often do not require prior experience, as many employers provide on-the-job training. Basic skills in organization, communication, and familiarity with inventory or transportation software can be helpful for entry-level positions.
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Customer Operations Associate I

Loop

Chicago, IL • On-site

$60K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Customer Operations Associate I

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering.

This is an in-person role based in Chicago, with the expectation of being in the office 4+ days per week.

What You'll Do

  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention

About You

  • Desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Obsessive attention to detail
  • Proven problem solving results
  • Excellent written & spoken communication skills

Compensation and Benefits

The base pay range for this role is $60,000 to $65,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

Equal Opportunity

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.