Logistics Manager Jobs in Georgetown, ON (NOW HIRING)

Job Title:Logistics Specialist

Location:Downtown Toronto Headquarters & MississaugaWarehouse

Reporting to:Logistics Manager

https://www.uniqlo.com/ca/en/

https://www.fastretailing.com/employment/en/

UNIQLOis a leading brand of theFast RetailingGroup, one of the largest apparel retailers in the world.UNIQLOrespects the individuality and lifestyle of all customers and takespridein creating high-quality, long-lasting, innovative clothing at an affordableprice.

Position Overview:

UNIQLO Canada is looking to hire aLogistics Specialistwith a primary focus on E-commerce (EC)logistics, including fulfillment operations, final-mile delivery performance, partner management, inventory accuracy, cost control, and continuous improvement. This role will support the growth of UNIQLO's EC business while working closely with the retaillogisticsDistribution Centre (DC) team to ensure aligned processes, shared visibility, and consistent service standards across both channels.

Key Responsibilities:

• Lead day-to-day E-commercelogisticsoperations, including EC fulfillment, order flow, service quality, inventory accuracy, and P&L performance.

• Manage final-mile delivery operations for E-commerce orders,monitoringcarrier performance, delivery speed, cost, claims, customer experience, and service-level achievement.

• Work closely with the retaillogistics/DC team to align warehouse processes, intake planning, inventory handling, transportation coordination, KPI reporting, and issue resolution across EC and retail channels.

• Partner with internal teams, including E-commerce, IT, Merchandising, Allocation, Finance, Customer Support, and Retail Operations, to improve order fulfillment performance and support business growth.

• Manage daily operational performance oflogisticspartners using dashboards, KPIs, root-cause analysis, and regular business reviews toidentifyissues and drive corrective actions.

• Lead continuous improvement initiatives for EC fulfillment and transportation, including process standardization, productivity improvement, cost reduction, system enhancement, and service quality improvement.

• Support importlogisticsand intra-Canada transportation planning by coordinating intake volume forecasts, warehouse capacity, and operational readiness with EC and retail DC stakeholders.

• Monitor inventory discrepancies,fulfillmentexceptions, delivery issues, and customer-impacting operational risks, ensuringtimelyresolution and prevention of recurrence.

• Negotiate and manage service provider rates, service standards, and operating requirements for EC fulfillment, delivery, and relatedlogisticsservices.

• Maintain flexibility to support future business changes, including potential expansion or transition of responsibilities into retaillogistics/DC operations as organizational needsevolve.
• Performadditionalresponsibilities as assigned,demonstratingflexibility and a commitment to organizational success.

What You Bring:

• Bachelor's degree ina relevantdiscipline.

• Over five years of progressivelogisticsexperience, preferably with strong exposure to E-commerce fulfillment, final-mile delivery, warehouse operations, and partner management.

• Strong understanding of EClogisticsoperations, including order fulfillment, carrier management, inventory accuracy, delivery performance, customer-impacting issue resolution, and operational KPIs.

• Experience collaborating with retail logistics, distributioncentres, store replenishment, or multi-channel logistics operations considered a strong asset.

• Ability to work cross-functionally with EC, retaillogistics/DC, IT, merchandising, allocation, finance, customer support, and externallogisticspartners.

• Proven ability to excel in fast-paced, dynamic settings with minimal structural guidance and direct oversight.

• Proficient in warehouse management systems, transportation management tools, dashboards, and relatedlogisticstechnologies.

• Demonstrated ability to use performance metrics, root-cause analysis, and data-driven decision-making to improve service quality, cost, productivity, and customer experience.

• Skilled in managing multiple concurrent projects, including complex, cross-functional improvement initiatives.

• Experienced in building andmaintainingrelationships with external vendors, carriers, fulfillment partners, and internal stakeholders.

• Outstanding written and verbal communication abilities.French language proficiency considered an asset.

• Meticulous attention to detail combined with a results-oriented approach.

• Advancedproficiencyin Microsoft Office Suite and related productivity tools.

• Willingness and ability to travel domestically across Canada asrequired.

• Flexible availability with capacity to provide after-hourssupport in alignment with business demands.

What We Offer:

• Competitive salary, performance bonus, and comprehensive benefits package.

• High-visibility role supporting the growth of UNIQLO Canada's E-commercelogisticsoperations while collaborating closely with retaillogistics/DC teams.

• Career growth in a company where the role may expand with business needs, including potential future responsibility within retaillogistics/DC operations.

• A results-driven, entrepreneurial culture where your decisions drivereal businessimpact.

• Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization.

Annual Salary:$98,000 - 112,000 CAD

The salaryrangeis based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills andexpertise, and theposition oflocation.

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications.These tools do not makefinaldecisions. All decisions related to screening, interviewing, andselectionare made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry,colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.