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Logistics Load Manager Jobs in Springfield, MO (NOW HIRING)

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

... managing complex cases, communicating with customers regarding delivery complications at load out ... Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

... managing complex cases, communicating with customers regarding delivery complications at load out ... Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

gpac

Traveling Veterinarian - Missouri

Springfield, MO · On-site

Clinical Excellence, Zero Logistics In this position, you focus entirely on medicine. Our dedicated ... Diverse Case Load: Exposure to a wide range of patient demographics and practice styles to keep ...

Central Garden & Pet

Forklift Operator

Greenfield, MO

$15.50 - $18.25/hr

Load and Unload Trucks insuring products are correct and in shippable condition. Keep the warehouse ... Maintain daily forklift inspections and notify the Safety Manager or Plant Manager of any issues ...

Central Garden & Pet

Forklift Operator

Greenfield, MO · On-site

$15.50 - $18.25/hr

Load and Unload Trucks insuring products are correct and in shippable condition. Keep the warehouse ... Maintain daily forklift inspections and notify the Safety Manager or Plant Manager of any issues ...

Central Garden & Pet

Forklift Operator

Greenfield, MO

$15.50 - $18.25/hr

Load and Unload Trucks insuring products are correct and in shippable condition. Keep the warehouse ... Maintain daily forklift inspections and notify the Safety Manager or Plant Manager of any issues ...

CNH Industrial Reman

Material Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

You will load and unload trucks and move material within the warehouse or production facility. You ... Managing one's own time and the time of others. Monitoring: Monitoring/Assessing performance of ...

New

American Tire Distributors

Warehouse II

Springfield, MO · On-site

$17/hr

Load and unload delivery trucks, handling products up to approximately 50 pounds; manage tires and ... Logistics - The ability and skill to ensure the optimum movement and storage of warehouse ...

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All JobsLogistics Load JobsLogistics Load Manager JobsLogistics Load Manager Jobs in Springfield, MO

Logistics Load Manager information

See Springfield, MO salary details

$31.4K

$69.4K

$119.6K

How much do logistics load manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for logistics load manager in Springfield, MO is $69,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $82,300.00 per year, depending on experience, location, and employer.

What is a logistics load manager?

Logistics Load Managers are professionals responsible for coordinating and overseeing the loading and transportation of goods within supply chains. Their duties often include planning shipment schedules, optimizing load capacity, ensuring compliance with safety regulations, and communicating with drivers, warehouse staff, and customers. They play a vital role in ensuring that shipments are delivered efficiently, on time, and in a cost-effective manner. Logistics Load Managers often use specialized software to track shipments and manage logistics operations. Their work helps companies minimize transportation costs and improve overall supply chain performance.

What are some common challenges faced by logistics load managers, and how can they be effectively managed?

Logistics Load Managers often face challenges such as coordinating multiple shipments, adapting to last-minute schedule changes, and handling unexpected disruptions like weather delays or equipment breakdowns. Effective communication with drivers, warehouse staff, and customers is crucial for proactively resolving issues and maintaining workflow. Utilizing advanced logistics software and fostering strong relationships with carriers can also help streamline operations and reduce stress during peak periods. Staying organized and maintaining a flexible approach are key to successfully managing these common challenges.

What are the key skills and qualifications needed to thrive as a logistics load manager?

To thrive as a Logistics Load Manager, you need expertise in supply chain management, freight coordination, and transportation logistics, usually supported by a relevant degree or equivalent experience. Familiarity with transportation management systems (TMS), load optimization software, and industry certifications like CTL or CLTD is often required. Strong organizational, problem-solving, and communication skills help manage schedules, resolve issues, and liaise effectively with carriers and clients. These abilities are crucial for ensuring efficient, cost-effective, and timely delivery of goods within a complex logistics network.

What is the difference between Logistics Load Manager vs Freight Coordinator?

AspectLogistics Load ManagerFreight Coordinator
Primary RoleOversees load planning, scheduling, and route optimization for shipmentsCoordinates freight shipments, manages documentation, and communicates with carriers
CredentialsTypically requires logistics or supply chain certifications, experience in transportationOften requires logistics or transportation certifications, strong communication skills
Work EnvironmentOffice-based with field coordination, working closely with drivers and carriersOffice setting, handling administrative tasks and carrier communication
Industry UsageCommon in transportation, logistics, and supply chain companiesWidely used in freight forwarding, shipping, and logistics firms

The Logistics Load Manager focuses on planning and optimizing shipments, while the Freight Coordinator handles day-to-day communication and documentation. Both roles are essential in logistics operations and often work together to ensure efficient freight movement.

What are popular job titles related to Logistics Load Manager jobs in Springfield, MO? For Logistics Load Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Logistics Load Manager jobs in Springfield, MO look for? The top searched job categories for Logistics Load Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Logistics Load Manager jobs? Cities near Springfield, MO with the most Logistics Load Manager job openings:
Logistics Load Manager jobs near you
Infographic showing various Logistics Load Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $69,405 per year, or $33.4 per hour.

Customer Care Agent

Ashley Global Retail, LLC

Springfield, MO • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

38th of 51 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.
What You'll Do
Delivery Recovery & Issue Resolution
  • Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
  • Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
  • Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
  • Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
  • Track recovery requests accurately across various RFC-specific systems and databases.
  • Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.
  1. VIP & Escalation Support
  • Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
  • Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
  • Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
  • Process recovery requests strictly within established response time windows to minimize customer wait times.
  • Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
  • Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).
  1. Cross-Functional Operations & Multi-Channel Support
  • Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
  • Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
  • Execute escalation management protocols effectively when issues exceed standard resolution parameters.
  • Maintain a proactive service model focused on issue prevention rather than just reaction.
  • Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
  • Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.
  1. Store & Customer Partnership
  • Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
  • Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
  • Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
  • Complete any additional tasks or special projects assigned by management to support operational goals.
  • Complete any additional tasks assigned by management.

What You Bring
  • Legally authorized to work in the US
  • At least 18 years old
  • 1-2 years' experience in fast-paced environments, bilingual preferred
  • Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
  • Strong problem-solving skills, attention to detail while working in a fast-paced environment
  • Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
  • Maintain reliable attendance
  • Thrive in a team environment

What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

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