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Logistics Implementation Manager Jobs (NOW HIRING)

Loop

Implementation Manager

Chicago, IL · Hybrid

The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...

Loop

Implementation Manager

Chicago, IL · On-site

The Implementation Manager is responsible for deep discovery of client needs to configure Loop ... Supply chain/logistics technology integrations, or * Project/Account Management, in the logistics ...

Propio

Implementation Manager

Overland Park, KS

We are seeking an Implementation Manager to join our team, playing a vital role in delivering ... Bachelor's degree in business, project management, logistics, or related field or equivalent work ...

Propio

Implementation Manager

Overland Park, KS · On-site

We are seeking an Implementation Manager to join our team, playing a vital role in delivering ... Bachelor's degree in business, project management, logistics, or related field or equivalent work ...

Outpost

Implementation Manager

Seattle, WA · Remote

Backed by $1B from Greenpoint Partners, we're scaling and building the most valuable logistics ... We're seeking an Implementation Manager to own site deployments end-to-end. You'll bring deep ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

... an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will act as the trusted advisor who transforms complex logistics challenges into streamlined ...

FourKites

Implementation Manager

Chicago, IL · On-site

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will act as the trusted advisor who transforms complex logistics challenges into streamlined ...

Govini

Implementation Manager

Arlington, VA · On-site

... Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more ... In this role as an Implementation Manager, you will be responsible for defining and optimizing user ...

AssistIQ

Implementation Manager

Minneapolis, MN · Remote

... managers, supply chain/logistics and administration. * Completing on-site customer discovery ... Continuously improve implementation processes, including: * Evolving training materials for ...

AssistIQ

Implementation Manager

Columbus, OH · On-site

... managers, supply chain/logistics and administration. * Completing on-site customer discovery ... Continuously improve implementation processes, including: * Evolving training materials for ...

FourKites

Implementation Manager

Chicago, IL · On-site

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will act as the trusted advisor who transforms complex logistics challenges into streamlined ...

AssistIQ

Implementation Manager

Saint Louis, MO · On-site

... managers, supply chain/logistics and administration. * Completing on-site customer discovery ... Continuously improve implementation processes, including: * Evolving training materials for ...

DPDHL

Implementation Manager

Westerville, OH · On-site

Implementation Manager Are you a passionate leader looking for autonomy and exciting career ... Bachelor's degree with focus in logistics, business management, engineering or systems * Project ...

Govini

Implementation Manager

Arlington, VA · On-site

... Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more ... In this role as an Implementation Manager, you will be responsible for defining and optimizing user ...

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Logistics Implementation Manager information

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$39K

$103.5K

$168K

How much do logistics implementation manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for logistics implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is the difference between Logistics Implementation Manager vs Supply Chain Coordinator?

AspectLogistics Implementation ManagerSupply Chain Coordinator
CredentialsTypically requires a bachelor's degree in logistics, supply chain management, or related field; certifications like CSCP or CLTD are commonUsually holds a bachelor's degree in logistics, business, or related area; certifications are less common
Work EnvironmentManages large-scale logistics projects, coordinates with multiple departments, and oversees implementation processesSupports daily supply chain operations, tracks shipments, and assists in coordinating logistics activities
Employer & Industry UsageUsed in manufacturing, retail, and distribution companies focusing on implementing new logistics solutionsCommon in warehousing, distribution centers, and supply chain departments for ongoing coordination

The Logistics Implementation Manager focuses on executing and overseeing logistics projects and new system implementations, requiring strategic planning and project management skills. In contrast, the Supply Chain Coordinator handles daily operational tasks, supporting the supply chain's smooth functioning. Both roles are essential in logistics but differ in scope and responsibilities.

What cities are hiring for Logistics Implementation Manager jobs? Cities with the most Logistics Implementation Manager job openings:
What states have the most Logistics Implementation Manager jobs? States with the most job openings for Logistics Implementation Manager jobs include:
Infographic showing various Logistics Implementation Manager job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Augment Technologies Inc

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

About Us
Logistics is broken. Let's fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for implementation experts with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview
As an Implementation Manager at Augment, you will serve as both a leader and an individual contributor, directly owning the end-to-end onboarding execution for customers while simultaneously coaching and developing a team of Customer Success Representatives (CSRs). Your objective will be to manage workflow go-lives through meticulous project planning and technical implementation, ultimately fostering customer adoption, enhancing product satisfaction, and collaborating directly with brokerages, carriers, and 3PLs to integrate AI-driven automation into their operational workflows.
What You'll Do
  • Biased for action; be proactive about scoping, executing, and coordinating all implementation activities with external and internal stakeholders with minimal oversight. Able to translate abstract workflow vision into executable tasks and drive a vigorous drum beat to execute.
  • Do what it takes; We meet our customers where they work. Leverage multiple tools and communication conduits to drive internal and external success for our customers.
  • Manage, mentor, and develop a team of CSRs to drive customer adoption and satisfaction.
  • Oversee customer go-live and hypercare processes, ensuring fast response times and issue resolution.
  • Optimize workflows for freight brokerages, carriers, and 3PLs, ensuring seamless AI integration.
  • Monitor client performance and engagement, proactively addressing adoption gaps.
  • Standardize training and best practices to help CSRs enhance customer onboarding and ongoing support.
  • Act as an escalation point for customer concerns, working cross-functionally with engineering and product teams to resolve challenges.
  • Analyze customer data and feedback to improve AI-driven automation and identify process improvement opportunities.
  • Collaborate with the Customer Success Leader (CSL) to align execution strategies and ensure smooth communication across teams.
Experience
  • Ability to roll up your sleeves and personally handle customer interactions-this is not just a leadership role, it's a doer role.
  • Must be located in the Chicago area and be willing to work in a hybrid capacity.
  • 5+ years of experience in supply chain and logistics software implementation, client delivery, and solution architect roles.
  • 3+ years of experience leading customer-facing teams, preferably with logistics tech startups. Thrive in a high-paced environment with ambiguity.
  • Strong knowledge in freight brokerage, logistics, transportation technology, or 3PL operations preferred.
  • Strong knowledge of TMS systems, 3rd-party logistics platforms, and workflow automation tools.
  • Experience managing large-scale customer integrations and AI-driven automation solutions.
  • Background in process optimization, program management, and cross-functional leadership.
What We're Looking For
  • Supply Chain and Logistics Software Implementation Experience
  • Freight Brokerage / 3PL Experience
  • Team Leadership & Implementation Strategy
  • AI & Automation Experience in Logistics
  • Proven technical capability on top of solid project management skills
Bonus Points For:
  • Experience scaling AI-driven workflows for logistics teams
  • Hands on experience working with API technology, SQL, Postman, and logging/observability software like Langfuse or Kibana
  • Background in both program management and customer operations
Why Join Us?
  • Competitive Salary + Stock Options
  • Comprehensive Health, Vision, and Dental Benefits
  • Flexible PTO
  • On-site Gym
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission-to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn't just about efficiency; it's about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status.
Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter.
We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act).
Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.

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