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Logistic Assistant Jobs in Boston, MA (NOW HIRING)

Refeyn

Customer Service & Logistics Assistant

Waltham, MA · On-site

$46K - $58K/yr

Customer Service & Logistics Assistant Waltham, Massachusetts Position Overview The Customer Service & Logistics Assistant primarily supports the day-to-day logistics, warehousing, and inventory ...

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Sigma Inc.

Administrative Assistant

Marlborough, MA · On-site

$18.75 - $25.25/hr

Handle travel coordination, including flights, hotels, itineraries, and related logistics. * Assist with expense reports, reimbursements, receipts, and expense tracking. * Provide general ...

Posted today

The Planet Group

Administrative Assistant

Boston, MA · On-site

$22 - $24/hr

Facilitate the resident applicant interview process and coordinate related logistics. * Arrange ... administrative documentation. * Assist faculty with drafting and processing Letters of ...

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All JobsLogistic JobsLogistic Assistant JobsLogistic Assistant Jobs in Boston, MA

Logistic Assistant information

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How much do logistic assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for logistic assistant in Boston, MA is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.28 per hour, depending on experience, location, and employer.

What is a logistic assistant?

Logistic Assistants are professionals who support the planning, coordination, and execution of logistics operations within an organization. Their responsibilities typically include tracking shipments, maintaining inventory records, preparing shipping documents, and communicating with vendors and transportation providers. They play a crucial role in ensuring that goods are received, stored, and distributed efficiently and accurately. Logistic Assistants also help resolve issues related to delays or discrepancies in shipments, contributing to the smooth flow of goods from origin to destination.

What are some common challenges a logistic assistant might face in their daily work, and how are these typically managed?

Logistic Assistants often encounter challenges such as tight delivery schedules, last-minute order changes, and coordinating with multiple departments. Managing these challenges requires strong organizational skills, effective communication, and adaptability. Teams typically rely on logistics software and regular meetings to track shipments, update inventory, and resolve issues quickly. Proactive problem-solving and collaboration with colleagues in procurement, warehousing, and transportation are essential to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a logistic assistant, and why are they important?

To thrive as a Logistic Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or supply chain operations, often supported by a relevant diploma or certificate. Familiarity with inventory management software, shipping platforms, and Microsoft Office tools is typically required. Effective communication, problem-solving, and the ability to multitask under pressure are standout soft skills in this role. These competencies ensure smooth coordination of shipments, accurate record-keeping, and efficient support within the logistics team.

What is the difference between Logistic Assistant vs Warehouse Associate?

AspectLogistic AssistantWarehouse Associate
CredentialsHigh school diploma, certifications in logistics or supply chainHigh school diploma or equivalent, basic forklift or equipment certifications
Work EnvironmentOffice settings, logistics centers, shipping departmentsWarehouse floors, storage areas, loading docks
Employer & IndustryLogistics companies, retail, manufacturingWarehousing, distribution centers, retail stores
Job FocusCoordinating shipments, tracking inventory, administrative tasksHandling goods, packing, loading/unloading

While both roles support supply chain operations, a Logistic Assistant primarily manages coordination and administrative tasks related to logistics, whereas a Warehouse Associate focuses on physical handling and storage of goods. Understanding these differences helps in choosing the right career path or job search focus.

Can I work in logistics with no experience?

Logistic Assistant roles often do not require prior experience, as on-the-job training is common. Basic skills in organization, communication, and familiarity with inventory or shipping software can be helpful, but many employers hire entry-level candidates and provide training to develop necessary skills.

What is the lowest position in logistics?

The lowest position in logistics is typically a warehouse associate or material handler, responsible for tasks like inventory movement, packing, and shipping. These roles often require basic physical skills and may serve as entry points for advancing to higher logistics positions such as forklift operator or logistics coordinator.

What are the most commonly searched types of Logistic jobs in Boston, MA?

The most popular types of Logistic jobs in Boston, MA are:

What cities near Boston, MA are hiring for Logistic Assistant jobs?

Cities near Boston, MA with the most Logistic Assistant job openings:

Logistic Assistant jobs near you
Infographic showing various Logistic Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $45,507 per year, or $21.9 per hour.

Customer Service & Logistics Assistant

Refeyn Ltd

Waltham, MA • On-site

$46K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Position Overview
The Customer Service & Logistics Assistant primarily supports the day-to-day logistics, warehousing, and inventory functions for the North American region of Refeyn Inc., while providing secondary customer support as needed. Based out of our office in Waltham, MA, this role is primarily responsible for managing the physical inbound and outbound movement of goods, kit assembly, and stock control for our US-based operations.
In addition to core logistical duties, you will manage secondary administrative and customer support operations, ensuring accurate order intake and tracking across our business systems. This role interfaces regularly with Customer Excellence, Sales, Procurement, Production, and Sales Support.
Location: Waltham, MA
Key Responsibilities
Order Administration & Customer Operations Support
  • Order Intake & Data Entry: Manage incoming order requests from internal and external customers, ensuring precise data entry and tracking within NetSuite ERP and Salesforce.com CRM.
  • Customer Contact: Serve as a secondary point of contact for customer inquiries via Salesforce.com, ensuring timely responses and maintaining communication regarding shipping updates and order statuses.
  • Issue Resolution & Admin: Assist with the resolution of customer complaints, transit issues, returns, exchanges, and routine vendor onboarding workflows.

Core Logistics & Cold-Chain Operations
  • Inbound Receiving & Storage: Resourcefully handle and store incoming materials across ambient, 4°C, -20°C, and -80°C temperature-controlled environments.
  • Order Fulfillment & Shipping: Assemble specialized kits and pack outbound shipments ranging from small ambient/dry-ice packages to palletized freight (up to 200kg) using warehouse equipment.
  • Stock Control: Exercise sound judgment in managing physical stock put-away, conducting routine inventory counts, and tracking product expiration dates.
  • Documentation & Logistics Coordination: Create accurate domestic and international documentation (commercial invoices, delivery notes, shipping labels) and liaise directly with external couriers, hauliers, and suppliers.

Person Specification
Know-How & Qualifications
  • High School Diploma / or equivalent experience.
  • Experience: 2-6 years of hands-on experience in logistics, warehousing, or stock management (preferably within a manufacturing or cold-chain environment).
  • Technical Fluency: Demonstrated ability to navigate NetSuite ERP and Salesforce CRM for order processing and tracking.
  • Problem-Solving: Proven ability to exercise independent judgment in day-to-day work, needing only limited instruction on routine tasks while proactively recommending process improvements.
  • Equipment & Freight Capability: Experience with air/road freight procedures and physical capability to safely handle heavy palletized freight using powered lifters.
  • Compliance Knowledge (Desirable): Basic understanding of Incoterms, import/export declarations, and tariff/commodity codes.

Interpersonal Skills & Key Contacts
  • Regular Cross-Functional Contact: Maintain consistent day-to-day interaction with internal managers and colleagues across Customer Excellence, Sales, Procurement, Production, and Sales Support.
  • Communication & Support: Clear, professional written and verbal communication when coordinating with external vendors and addressing customer inquiries via Salesforce.

Additional Requirements
  • Work Authorization: Right to work in the United States is required.
  • Travel: None. This is a fully on-site role in our Waltham, MA facility; a passport and business travel are not required.

Why work for Refeyn?
Compensation and core benefits
  • We anticipate a salary between $46,000 and $58,000, depending on experience.
  • 25 days PTO per year in addition to 10 paid holidays
  • 5% company match to 401(k)
  • A paid volunteer day per year
  • Annual wellbeing allowance
  • Comprehensive core benefits package including Medical Insurance, Dental Insurance, Vision Insurance, Life insurance, Workers Compensation Insurance, and Employee Assistance Program
  • Suite of voluntary benefits including flexible spending accounts, supplemental insurances for accident, critical illness, hospital indemnity, and more

Supporting your Development
All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.
Values-Led
Refeyn is committed to celebrating each other's differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.
We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to advance discovery through innovation.
Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.

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