ZipRecruiter

Log In

1

Lodge Associate Jobs in Illinois (NOW HIRING)

Great Wolf Lodge

Food Outlet Supervisor

Gurnee, IL · On-site

$22/hr

Supervises daily food outlet operations to ensure successful execution of all lodge standards and ... Associates degree or higher in hospitality or related field * Prior experience with Micros POS

New

Great Wolf Lodge

Food Outlet Supervisor

Gurnee, IL · On-site

$22/hr

Supervises daily food outlet operations to ensure successful execution of all lodge standards and ... Associates degree or higher in hospitality or related field * Prior experience with Micros POS

New

Great Wolf Lodge

Food Outlet Supervisor

Gurnee, IL · On-site

$22/hr

Supervises daily food outlet operations to ensure successful execution of all lodge standards and ... Associates degree or higher in hospitality or related field * Prior experience with Micros POS

New

Starved Rock Hospitality Company LLC

Cook

Oglesby, IL

$15 - $16/hr

Join our amazing team of associates working in our historic lodge, charming log cabins, beautiful retail gift stores or award-winning restaurant among the trees, canyons, and waterfalls of the park.

Great Wolf Resorts

Director, Human Resources

Gurnee, IL · On-site

$120K - $135K/yr

Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline Basic Qualifications & Skills * Associates Degree in Human ...

Cabela's

Customer Relations Outfitter

Bolingbrook, IL · On-site

$15 - $17.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Big Cedar Lodge ( , America's Premier Wilderness Resort. Under the visionary conservation ...

All JobsLodge Associate JobsLodge Associate Jobs in Illinois

Lodge Associate information

What is a lodge associate?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What are the key skills and qualifications needed to thrive as a lodge associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some common challenges lodge associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

Is the lodge associate a good place to work?

Lodge associate positions are typically entry-level roles that involve customer service, cleaning, and maintenance tasks in a hospitality environment. The work environment can vary, but these jobs often offer flexible schedules and opportunities to develop skills in hospitality and communication. Overall, whether it is a good place to work depends on individual preferences and the specific employer's work culture.

What are the most commonly searched types of Lodge jobs in Illinois?

The most popular types of Lodge jobs in Illinois are:

What cities in Illinois are hiring for Lodge Associate jobs?

Cities in Illinois with the most Lodge Associate job openings:

Lodge Associate jobs near you

Trailheads Associate

Starved Rock Hospitality Company LLC

Oglesby, IL

$15/hr

Part-time

Retirement

Posted 24 days ago

Job description

Come work in the most scenic area in Illinois, Starved Rock Lodge, nestled in beautiful Starved Rock State Park, which hosts 2.5 million visitors every year. Join our amazing team of associates working in our historic lodge, charming log cabins, beautiful retail gift stores or award-winning restaurant among the trees, canyons, and waterfalls of the park. Whether you are looking for an entry-level hospitality position or simply want to enhance your professional skills, we are the employer who believes in providing amazing associate experiences. Come join our talented team and begin your next adventure!
TRAILHEADS ASSOCIATE - Part-Time (this is a temporary seasonal position through October only)
Summary of Position:
You will be working at Trailheads, located in the Starved Rock Visitor Center, preparing and serving lunch and snack items such as soft pretzels, corn dogs, nachos, and sweet treats.
Responsibilities:
  • Assist the Retail Supervisor and Retail Lead in ensuring that food items are prepared and served according to recipes, Company standards, and safe food handling procedures.
  • Provide exceptional guest service.
  • Clean and maintain all assigned areas throughout shift, stocking, and preparing food.
  • Work individually and with the team in an efficient, motivated, and positive manner.
  • Complete all required food and safety logs in a timely and efficient manner.
  • Adhere to Company cash handling procedures.
  • Understand Company's environmental and quality commitments and systems.
  • Follow all health and safety standards, policies, and initiatives.
  • Complete assigned duties, checklists, and other tasks as assigned.
Requirements amp; Qualifications:
  • High School Diploma or equivalent
  • Food Handler Certification (or willingness to obtain)
  • Customer service experience preferred
  • Ability to handle general math
  • Knowledge of food preparation, storage, sanitation, and commercial kitchen equipment (grill, fryer, ice cream machine, etc.)
  • Strong communication and interpersonal skills with the ability to interact with a diverse customer base in a positive and productive way.
  • Must be able to walk/stand for long periods of time and be in a fast-paced environment in close proximity to other people.
  • Must be able to lift 25 lbs. frequently and up to 50 lbs. occasionally. Frequent bending, twisting, lifting and squatting will be required.
  • Availability to work a variety of day, night, weekend, and holiday shifts

Pay Range: $15.00

Benefits:
  • 401k Program
  • Reward amp; Recognition Program
  • Site Discounts
  • Employee Assistance Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.

Apply