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Lodge Associate Jobs in Idaho (NOW HIRING)

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Provide excellent customer service to guests, Club Members, and fellow associates * Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Provide excellent customer service to guests, Club Members, and fellow associates * Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Provide excellent customer service to guests, Club Members, and fellow associates * Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Answer multiple phone lines and direct calls lodge-wide as necessary. * Process accurate ... Ability to communicate effectively with and receive information from guests and associates

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Answer multiple phone lines and direct calls lodge-wide as necessary. * Process accurate ... Ability to communicate effectively with and receive information from guests and associates

Shore Lodge Whitetail LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Answer multiple phone lines and direct calls lodge-wide as necessary. * Process accurate ... Ability to communicate effectively with and receive information from guests and associates

Shore Lodge Whitetail LLC

Sous Chef

Mccall, ID · On-site

$49K - $66K/yr

Shore Lodge is a 4 diamond, luxury property situated on the sandy shores of scenic Payette Lake in ... Participate in attracting, retaining and motivating our culinary associates while providing a team ...

Shore Lodge Whitetail LLC

Sous Chef

Mccall, ID · On-site

$49K - $66K/yr

Shore Lodge is a 4 diamond, luxury property situated on the sandy shores of scenic Payette Lake in ... Participate in attracting, retaining and motivating our culinary associates while providing a team ...

Shore Lodge Whitetail LLC

Sous Chef

Mccall, ID · On-site

$49K - $66K/yr

WHO ARE WE? Shore Lodge is a 4 diamond, luxury property situated on the sandy shores of scenic ... Participate in attracting, retaining and motivating our culinary associates while providing a team ...

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Lodge Associate information

What is a lodge associate?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What are the key skills and qualifications needed to thrive as a lodge associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some common challenges lodge associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

Is the lodge associate a good place to work?

Lodge associate positions are typically entry-level roles that involve customer service, cleaning, and maintenance tasks in a hospitality environment. The work environment can vary, but these jobs often offer flexible schedules and opportunities to develop skills in hospitality and communication. Overall, whether it is a good place to work depends on individual preferences and the specific employer's work culture.

What are the most commonly searched types of Lodge jobs in Idaho?

The most popular types of Lodge jobs in Idaho are:

What cities in Idaho are hiring for Lodge Associate jobs?

Cities in Idaho with the most Lodge Associate job openings:

Lodge Associate jobs near you

Front Desk Agent - Summer 2027

Shore Lodge Whitetail LLC

Mccall, ID • On-site

$14 - $17.75/hr

Temporary

Re-posted 25 days ago

Job description

Description:

 SUMMARY:

Our successful Front Desk Agents assist the Front Desk Manager ensuring the guests of Shore Lodge and Members of Whitetail Club are greeted, catered to and informed of the many room and food and beverage options available. Conveying with enthusiasm and confidence the activities available, this position coordinates with all departments within Shore Lodge and Whitetail Club; Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more. Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience. 


WHAT YOU GET TO DO: 

  • Provide excellent customer service to guests, Club Members, and fellow associates 
  • Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.
  • Accommodate special requests whenever possible and facilitate amenity requests.
  • Provide information on facilities and services, events and attractions, tours, travel routes, pricing, and transportation schedules. 
  • Provide area maps, directions, brochures and other materials, accommodate special requests. 
  • Process accurate reservations from incoming calls.
  • Complete daily reports, logs, and reporting as necessary and complete billings at end of guest stays.
  • Ensure lobby and desk area are presentable.
  • Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc. 
  • Process Night Audit reporting and compile a complete packet of the day’s reports, transactions, and receipts.
  • Prepare guest folios, keys, and applicable information for next day arrivals.
  • Comply with unit cash handling, credit, and check cashing policies and procedures.
  • Answer multiple phone lines and direct calls lodge wide as necessary.
  • Organize and submit necessary documents for purchases, external reservations, and departmental needs. 
  • Use multiple computer software programs to process guest stays and schedule activities.
  • Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of  an acceptable solution.
  • Act as a bellman in the absence of Guest Services for requested services.
  • Perform other duties and responsibilities as assigned.
Requirements:

WHAT YOU NEED TO BE SUCCESSFUL:   

  • 6 months of relevant customer engagement experience at a high-end hotel, resort, or private club preferred.
  • Ability to deal with problems and situations requiring initiative and good judgment
  • Strong Microsoft applications, Outlook, Internet Navigation skills
  • Ability to multi-task while being highly organized and detail oriented
  • Superior customer service skills required
  • Ability to communicate effectively with and receive information from guests and associates
  • Previous Hospitality, Front Desk, Reservations and Guest Service Experience preferred
  • Lodging software experience a plus