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Lockbox Processing Jobs in Detroit, MI (NOW HIRING)

Accounts Receivable Coordinator

Southfield, MI · On-site

$18.25 - $23.50/hr

Process high-volume cash receipts , bank deposits, and lockbox transactions daily. * Apply payments accurately to tenant accounts receivable ledgers across multiple entities. * Research and resolve ...

Accounts Receivable Coordinator

Southfield, MI · On-site

$18.25 - $23.50/hr

Process high-volume cash receipts , bank deposits, and lockbox transactions daily. * Apply payments accurately to tenant accounts receivable ledgers across multiple entities. * Research and resolve ...

Accounts Receivable Coordinator

Southfield, MI

$18.25 - $23.50/hr

Process high-volume cash receipts , bank deposits, and lockbox transactions daily. * Apply payments accurately to tenant accounts receivable ledgers across multiple entities. * Research and resolve ...

Review and batch applications not received from the lockbox. . Verify and cash moneys that are ... Help to constantly improve the training process/procedure. . Maintain constant awareness and ...

Cashier I

Detroit, MI · On-site

$21.48/hr

Review and batch applications not received from the lockbox. . Verify and cash moneys that are ... Help to constantly improve the training process/procedure. . Maintain constant awareness and ...

Lockbox Processing information

See Detroit, MI salary details

$9

$17

$20

How much do lockbox processing jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for lockbox processing in Detroit, MI is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $19.28 per hour, depending on experience, location, and employer.

What does a lockbox processing clerk do?

A lockbox processing clerk handles the receipt and processing of payments sent via lockbox services, which involves opening mail, recording payments, and ensuring accurate data entry into financial systems. They often use specialized software and work in a fast-paced environment to ensure timely processing of transactions.

What is the difference between Lockbox Processing vs Accounts Receivable Clerk?

AspectLockbox ProcessingAccounts Receivable Clerk
Primary RoleProcessing incoming payments and depositsManaging customer accounts and billing
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or finance department, often in office settingsOffice environment, interacting with finance teams and customers
Industry UsageFinancial institutions, corporations with large payment volumesBusinesses managing accounts receivable

Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.

What are some common challenges faced in a lockbox processing role, and how can they be managed effectively?

In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.

What does a lockbox processing do?

A lockbox processing specialist manages the receipt and processing of payments sent via mail, typically for businesses or financial institutions. They open, scan, and record payments, ensuring accurate data entry and timely deposit of funds, often using specialized software and following security protocols.

What are the key skills and qualifications needed to thrive as a lockbox processing specialist?

To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.

What is lockbox processing?

Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.

What are popular job titles related to Lockbox Processing jobs in Detroit, MI?

For Lockbox Processing jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Lockbox Processing jobs in Detroit, MI look for?

The top searched job categories for Lockbox Processing jobs in Detroit, MI are:

Infographic showing various Lockbox Processing job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,941 per year, or $17.8 per hour.

Transaction Specialist I - Capture / Equipment Room Operator / 1st Shift

JPMorgan Chase & Co

Van Buren Township, MI • On-site

$16 - $19.75/hr

Full-time

Medical, Retirement

Posted 16 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks


Job description

Join a fast-paced operations team where accuracy, efficiency, and attention to detail drive exceptional client service. Help ensure critical payment transactions are processed securely and on time while supporting one of the industry's leading financial services organizations.

As a Transaction Specialist I - Capture / Equipment Room Operator in Lockbox Operations, you will support the imaging, validation, processing, and routing of remittance transactions. You will operate advanced capture equipment, review document quality, and ensure transactions move accurately through the processing workflow. This role is critical to maintaining operational efficiency, regulatory compliance, and exceptional service delivery for our clients.

Job Responsibilities:

  • Operate high-speed capture and imaging equipment, including OPEX and related platforms, to process lockbox transactions.
  • Scan checks, remittance documents, credit card payments, and batch header tickets.
  • Review and verify image quality to ensure all documents are captured accurately and meet established standards.
  • Process transaction documents according to operating procedures and service-level requirements.
  • Route work through the capture process while maintaining document control and accountability.
  • Identify and resolve image quality issues and processing exceptions.
  • Handle rejected transactions and coordinate corrective actions as needed.
  • Track, organize, and maintain transaction documentation throughout the workflow.
  • Meet production goals for volume, accuracy, and turnaround times.
  • Collaborate with Mail Extraction, Rejects, and downstream processing teams to ensure timely processing.
  • Adhere to operational, compliance, security, and risk management requirements.

Required Qualifications, Capabilities, and Skills

  • Ability to stand for the majority of the workday and ability to lift, move, and transport materials weighing up to 50 pounds.
  • Ability to operate scanning, imaging, or document-processing equipment.
  • Strong attention to detail and commitment to accuracy.
  • Ability to follow established procedures and work instructions.
  • Strong organizational and time management skills.
  • Basic computer skills and ability to learn new systems and applications.
  • Ability to work in a production-driven environment while meeting performance standards.
  • Effective verbal and written communication skills.
  • Ability to identify issues and escalate concerns appropriately.
  • Proven ability to work collaboratively within a team environment.
  • Commitment to maintaining confidentiality, security, and compliance standards.

Preferred Qualifications, Capabilities, and Skills

  • Previous experience in lockbox, remittance, payment processing, or document imaging operations.
  • Experience using OPEX or similar capture and imaging platforms.
  • Knowledge of banking or financial services operations.
  • Familiarity with quality control and exception-processing procedures.

Schedule:  Monday - Friday, 7:30 am - 4pm


This position may require you to work non-traditional hours and/or additional hours as business needs arise.  Work schedule might be subject to change.

A Government Security Clearance may be required for this position.  This includes, but is not limited to:
    Fingerprints
    Credit Check
    Employment History
    Tax Filing History (possibly)
    References (possibly)
    Proof of U.S. Legal Permanent Residence

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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