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Lockbox Payment Processing Jobs in Arizona (NOW HIRING)

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.25 - $19.75/hr

Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services * Perform exception processing and resolve discrepancies with strong attention ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.75 - $20.50/hr

Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services * Perform exception processing and resolve discrepancies with strong attention ...

Honorhealth

Patient Account Rep II

Phoenix, AZ

$17 - $22.50/hr

Handles all payments and correspondence received in the central business office Processes all EFT/ERA, lockbox, mail, POS, phone payments. Processes credit cards Creates payment batches and scans all ...

HonorHealth

Patient Account Rep II

Phoenix, AZ · On-site

$17 - $22.50/hr

Handles all payments and correspondence received in the central business office Processes all EFT/ERA, lockbox, mail, POS, phone payments. Processes credit cards Creates payment batches and scans all ...

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All JobsLockbox Payment Processing JobsLockbox Payment Processing Jobs in Arizona

Lockbox Payment Processing information

What is lockbox payment processing?

Lockbox payment processing is a service provided by banks to help businesses efficiently collect and process payments from their customers. In this process, customer payments are sent directly to a special post office box (lockbox), where the bank collects, processes, and deposits the payments into the business’s account. This service helps businesses speed up cash flow, reduce handling time, and improve accuracy in payment processing. Lockbox services are commonly used by companies that receive a high volume of check payments. They can also include electronic payment options and remittance document processing.

Are lock boxes a good idea?

Lockbox payment processing is a secure method used by financial professionals to automate the collection and deposit of payments, reducing manual handling and errors. It is especially useful for organizations handling high volumes of payments, as it streamlines cash flow and improves efficiency. Familiarity with banking procedures and secure data handling is important for professionals working in this area.

What is the difference between Lockbox Payment Processing vs Accounts Payable Clerk?

AspectLockbox Payment ProcessingAccounts Payable Clerk
Primary RoleManaging incoming payments received via lockbox servicesProcessing outgoing payments and managing vendor invoices
CredentialsFinancial or accounting certifications often preferredAccounting or finance certifications often preferred
Work EnvironmentBanking, finance departments, or outsourced payment servicesCorporate finance or accounting departments
Industry UsageFinancial institutions, corporations handling large volumes of paymentsBusinesses managing accounts payable processes

Lockbox Payment Processing focuses on receiving and depositing customer payments efficiently, while Accounts Payable Clerks handle vendor payments and invoice processing. Both roles require financial knowledge and often similar certifications, but they serve different functions within financial operations.

What is the best lock box to buy?

For lockbox payment processing roles, selecting a reliable lockbox service depends on factors like security features, integration capabilities, and industry reputation. Commonly used providers include banks and third-party vendors that offer secure, efficient processing solutions suitable for financial institutions and businesses. Evaluating service quality and compliance standards is essential when choosing a lockbox provider.

What is a lockbox?

A lockbox in payment processing is a service where customers send payments directly to a secure post office box managed by a bank or third-party provider. The bank then collects, processes, and deposits the payments into the company's account, streamlining cash flow and reducing processing time. Lockbox processing often involves data entry, check imaging, and reconciliation tasks performed by trained staff or specialized software.

What are some common challenges faced in a Lockbox Payment Processing role and how can they be managed?

A key challenge in Lockbox Payment Processing is maintaining high accuracy and speed when handling large volumes of payments and sensitive financial data. Errors can delay posting and affect customer satisfaction, so attention to detail is crucial. Adapting to evolving technology and security protocols is also important, as is effectively communicating with team members and other departments to resolve exceptions or discrepancies. Regular training and adherence to standardized procedures can help manage these challenges and ensure smooth workflow.

What are the key skills and qualifications needed to thrive in Lockbox Payment Processing, and why are they important?

To excel in Lockbox Payment Processing, you need strong attention to detail, accuracy in data entry, and familiarity with banking or financial operations, often supported by a high school diploma or equivalent. Experience with payment processing software, check scanning equipment, and financial management systems is typically required. Reliability, time management, and the ability to work well under pressure are valuable soft skills in this field. These competencies are crucial for ensuring accurate, timely processing of payments, reducing errors, and maintaining client trust in sensitive financial transactions.
What cities in Arizona are hiring for Lockbox Payment Processing jobs? Cities in Arizona with the most Lockbox Payment Processing job openings:
Lockbox Payment Processing jobs near you
Infographic showing various Lockbox Payment Processing job openings in Arizona as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution.
Payment and Reconciliation Specialist- Hybrid Jacksonville, Florida

Payment and Reconciliation Specialist- Hybrid Jacksonville, Florida

Healthcare Outcomes Performance Company (HOPCo)

Phoenix, AZ • Hybrid

Full-time

Posted 23 days ago

Job description

Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company.  HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

HOPCo is the managing partner of Arizona-based entities, CORE Institute, Northern Arizona Orthopaedics, CORE Institute Specialty Hospital, Michigan-based CORE Institute, and Florida-based Southeast Orthopedic Specialists.

As HOPCo continues to grow, we are looking for a Payment and Reconciliation Specialist in our Corporate Headquarters.

ESSENTIAL FUNCTIONS:

  • Has an understanding of accounts receivable posting process for medical billing including: charges, payments and adjustments.
  • Posting financial transactions through use of the automated systems and team processes.
  • Accurately interprets insurance explanation of benefits to ensure proper posting.
  • Retrieves and uploads 835 remittance files into patient account system ensuring file reconciliation including reviewing and posting exception files.
  • Participation in optimizing productivity within area.
  • Maintains knowledge of the work area and optimizes use of available technology.
  • Researches all information needed to process and complete insurance and/or patient refunds by obtaining information from providers, insurance plans, ancillary services staff and patients.
  • Accurately processes insurance and patient refunds requests by demonstrating an advanced understanding of coordination of benefits and eligibility requirements.
  • Receives and processes all refunds utilizing insurance contracts and requirements for accuracy.
  • Processes and posts refund checks as received into the patient accounting system.
  • Establishes and maintains effective communication with physicians, staff and other departments as required.
    Other duties as assigned by leadership.
  • Adheres and understands the Business Office rules and regulations in regards to Medicare and
    HIPAA guidelines.
  • Effectively forwards accounts requiring work up or resubmission to the business office staff.
  • Maintains productivity and accuracy metrics per department expectations and AEIOU Behavioral Standards

The job holder must demonstrate current competencies for job position.

EDUCATION:

  • High school diploma/GED  

EXPERIENCE:

  • A minimum of two years experience in medical billing and/or cash applications or equivalent experience in a healthcare environment.
  • Prefer previous cash posting experience in a multiple lockbox environment.
  • Must be able to communicate effectively with Physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers.

KNOWLEDGE:

  • Knowledge of revenue cycle processes.
  • Knowledge of computer systems. Experience with Centricity patient management system preferred.
  • Knowledge of policies and procedures with regards to physician billing processes including determining insurance eligibility and coordination of benefits.

SKILLS:

  • Skill in customer service and an understanding of The CORE code of conduct and culture.
  • Skill in using computer programs and Microsoft applications.
  • Skill in establishing good working relationships with both internal and external customers.

ABILITIES:

  • Ability to examine and interpret insurance documents including but not limited to eligibility responses and explanation of benefits (EOB).
  • Ability to prepare postings and reconcile daily receipts.
  • Ability to communicate clearly and effectively.
  • Ability to type minimum 40 wpm.

ENVIRONMENTAL/WORKING CONDITIONS:

  • Normal office environment. Some travel within community.

PHYSICAL/MENTAL DEMANDS:

  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching required.
  • Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS:

  • HOPCo Mission, Vision, and Values must be read and signed.

#HOP

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