Lockbox Associate Jobs in Sachse, TX (NOW HIRING)

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

       Medical, dental, and vision plans with no-cost and low-cost options

       Annual employer HSA contribution

       401(k) matching and immediate vesting

       Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o   Associate / Sr. Associate: $350

o   Manager / Sr. Manager: $600

o   Director: $800

o   Executive Director: $900

o   VP or Above: $1,000

       100% employer-paid life and disability insurance

       No-cost health and wellbeing programs, including a gym benefit

       Six weeks of paid parental leave

       Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

The Sr. Asset Management System (Technical) Manager is responsible for designing, developing, deploying, and maintaining innovative solutions using modern tools and technologies. Partnering with cross-functional IT and business teams, this role analyzes requirements and reviews proposed technical solutions to support project delivery. This role collaborates closely with cross functional internal stakeholders and external vendor partners to deliver AMS support and enhancement initiatives. In addition, this role establishes and implements standards, processes, and procedures to ensure consistent execution and governance.

What You Will Do

1.     AMS Support, Backlog & Enhancements

       Deliver AMS support and enhancement initiatives

       Review the AMS backlog, prioritize items with the business, and plan delivery

       Collaborate with Business and IT on enhancements and production support tasks

2.     Production Operations & Incident Management

       Address production issues as high priority within SLA; keep stakeholders informed

       Proactively handle production issues

       Monitor daily Alfa batch and payment processes (NACHA extracts, Lockbox, EFT, Online Pay)

       Provide production support for daily operational activities and external vendor integrations

3.     Stakeholder, Vendor & Cross-Team Collaboration

       Partner with cross-functional IT and business teams

       Collaborate with internal/external stakeholders (HCA departments, vendor partners)

       Work closely with business users, data analysts, developers, and other teams to gather requirements and ensure successful implementation

       Collaborate with internal teams for data, integration, system configurations, third-party vendor, and batch configurations

4.     Business Requirements & Solution Design

       Analyze business needs/requirements with IT & business teams

       Understand business requirements and translate them into data requirements

       Design data/technical solutions aligned to strategic goals

       Review proposed technical solutions to support project delivery

       Translate business needs into technical solutions; apply business acumen

       Update solution design documents

5.     Build, Test & Deliver (Project Execution)

       Support technical aspects for projects

       Align with multiple resources to design, develop, test, and deliver high-quality technical solutions

       Provide technical solutions working with the Integration team

6.     Governance, Standards, Data Quality & Follow-through

       Establish/implement standards, processes, and procedures to ensure consistent execution and governance

       Follow data quality standards; implement processes to ensure data accuracy, consistency, and integrity across integration systems

       Manage, track, and follow up on action items, issues, and conflicts as needed

What You Will Bring

       Minimum 8 years' progressive IT application experience.

       3 years Alfa systems experience or contract/asset/portfolio management system application experience

       5 years SQL and API framework project experience

       Unix bash / Python / shell scripting experience

       Java experience (troubleshooting; ad hoc programs for data fixes)

       ETL/ODS knowledge and experience

       Auto finance industry knowledge

       Experience prioritizing AMS backlog items/enhancements with business partners

       Experience resolving production issues within SLAs and communicating to stakeholders

       Finance industry / captive automotive finance experience a plus

       Experience with project management tools/applications a plus

       Bachelor's degree in Computer Science, Engineering, Technology, or related field.

       Ability to gather requirements, create BRD's and break them down into the technical tasks required to complete a project phase.

       Ability to apply agile methodologies suitable for the project and formulate hybrid approaches.

       Provide estimates for implementing a solution

       Strong in designing data solutions from business/data requirements

       Strong data analysis and visualization; ensure data quality, accuracy, consistency, integrity

       Proficiency with data analysis/programming tools (e.g., SQL; plus Java/Python/R as applicable)

       Troubleshoot and resolve production issues; operate within SLA expectations

       Monitor/operate batch and payment processes and related integrations (as applicable)

       Strong written and verbal communication; translate technical topics for non-technical audiences

       Communicate efficiently with stakeholders; keep partners informed during issues/delivery

       Exceptional attention to detail and quality.

       Strive to learn new skills and stay abreast of technical developments, successfully applying them to work practices.

       Ability to work autonomously and in a team environment.

       Excellent interpersonal skills to successfully collaborate with cross functional departments.

       Strong orientation toward results coupled with reputation for integrity, creativity and good judgment

       Must have the ability to challenge, when appropriate, existing practices.

Work Environment

Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.