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Lockbox Associate Jobs in Baltimore, MD (NOW HIRING)

LifeBridge Health, Inc.

Payment Poster

Owings Mills, MD · On-site

$18 - $27.29/hr

Receives payments from lockbox, 835 and mail, posts payments to appropriate patient accounts ... Associate's degree preferred * Experience: 1-3 years of experience with either payment posting or ...

All JobsLockbox Associate JobsLockbox Associate Jobs in Baltimore, MD

Lockbox Associate information

See Baltimore, MD salary details

$13

$20

$32

How much do lockbox associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for lockbox associate in Baltimore, MD is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a lockbox associate?

To thrive as a Lockbox Associate, you need strong attention to detail, organizational skills, and basic data entry or banking experience, often supported by a high school diploma or equivalent. Familiarity with lockbox processing systems, check scanning equipment, and financial software like Microsoft Excel is typically required. Reliability, teamwork, and time management are key soft skills that help maintain accuracy and efficiency in high-volume environments. These skills ensure timely and error-free processing of payments, which is critical for client satisfaction and operational integrity.

What is the difference between Lockbox Associate vs Accounts Receivable Clerk?

AspectLockbox AssociateAccounts Receivable Clerk
CredentialsBasic accounting knowledge, data entry skillsAccounting or finance degree often preferred
Work EnvironmentBanking or financial institution, processing paymentsOffice setting, managing customer accounts
Industry UsageCommon in banking, finance, and payment processingWidespread in various industries handling billing
Search/Comparison IntentFocus on payment processing rolesFocus on accounts management roles

Both roles involve financial data handling, but Lockbox Associates primarily process incoming payments in banking environments, while Accounts Receivable Clerks manage customer billing and account reconciliation. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is a lockbox associate?

Lockbox Associates are professionals who process and manage incoming payments for organizations, typically through a bank's lockbox service. Their main responsibilities include opening and sorting mail, verifying payments, preparing deposits, and accurately recording payment information into financial systems. Lockbox Associates are crucial in ensuring timely and secure handling of funds, which helps organizations maintain efficient cash flow and accurate financial records. Attention to detail, organizational skills, and familiarity with banking procedures are essential for this role.

What are some common challenges faced by lockbox associates, and how can they be managed effectively?

Lockbox Associates often encounter challenges such as managing high volumes of transactions during peak periods and ensuring the accurate and timely processing of payments. Attention to detail is crucial, as even small errors can lead to delays or financial discrepancies. Effective time management, familiarity with lockbox processing systems, and strong communication skills are key to overcoming these challenges. Collaborating closely with team members and supervisors can also help address issues quickly and maintain a smooth workflow.

What are popular job titles related to Lockbox Associate jobs in Baltimore, MD?

For Lockbox Associate jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Lockbox Associate jobs in Baltimore, MD look for?

The top searched job categories for Lockbox Associate jobs in Baltimore, MD are:

Lockbox Associate jobs near you
Infographic showing various Lockbox Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,902 per year, or $20.1 per hour.

Banking Services Operations Associate III - Lockbox Support

M&T Bank

Baltimore, MD • On-site

$20.55 - $34.25/hr

Full-time

Posted 19 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:
Processes and researches payments according to account specifications for Lockbox customers.
Primary Responsibilities:
  • Research and resolve customer inquiries received from internal business partners.
  • Complete entry-level reconciliation of internal department general ledger accounts as required by assigned area.
  • Prepare daily reports utilizing standard worksheet templates.
  • Open and prepare bank-by-mail deposits for processing.
  • Complete customer lockbox set-ups utilizing internal department applications to allow for accurate processing of transactions according to customer specifications.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:
Associates' degree,
OR in lieu of a degree,
A combined minimum of 2 years' higher education and/or work experience
Education and Experience Preferred:
Minimum of 2 years customer service experience in the financial service industry
Strong customer service skills
Strong organizational skills
Strong analytical skills
Strong problem-solving skills
Strong written and verbal communication skills
Ability to interact with different levels of the organization
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Baltimore, Maryland, United States of America

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