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Local Remote Crisis Chat Jobs in Tennessee (NOW HIRING)

Revance

Customer Success Specialist

Nashville, TN · Remote

$26.50/hr

Remote Schedule: Schedule: 8:00 AM -4:30PM EST or 8:30AM - 5PM PST * Pay rate: Pay rate: $26.50/hr ... Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

Charlie Health

Utilization Review Specialist

Nashville, TN · Remote

$62K - $70K/yr

From limited local options and long wait times to treatment that lacks personalization, behavioral ... crisis and play a formative role in providing life-saving solutions. If you're inspired by our ...

McKinstry

Project Manager Tech Services

Nashville, TN · On-site +1

$76K - $116K/yr

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global ... Collaboration will be key between local and enterprise-wide stakeholders to set and deliver this ...

Charlie Health

Patient Finance Specialist

Nashville, TN · Remote

$17.50 - $23.25/hr

From limited local options and long wait times to treatment that lacks personalization, behavioral ... crisis and play a formative role in providing life-saving solutions. If you're inspired by our ...

All JobsLocal Crisis Chat JobsLocal Remote Crisis Chat JobsLocal Remote Crisis Chat Jobs in Tennessee

Local Remote Crisis Chat information

What is the difference between Local Remote Crisis Chat vs Remote Crisis Counselor?

AspectLocal Remote Crisis ChatRemote Crisis Counselor
CredentialsTypically requires crisis intervention training, certifications vary by employerRequires crisis intervention certification, mental health training, or counseling license
Work EnvironmentOnline chat platform, flexible location, often anonymousRemote, often via phone or video, may involve private counseling space
Employer & Industry UsageNonprofit organizations, mental health services, helplinesHealthcare providers, mental health agencies, crisis centers
Search & Comparison IntentPeople comparing online crisis support rolesIndividuals exploring remote mental health counseling careers

Both roles involve providing crisis support remotely, but Local Remote Crisis Chat focuses on online chat services often requiring crisis intervention training, while Remote Crisis Counselors typically provide counseling via phone or video, often needing mental health licensure. The choice depends on your credentials and preferred communication method.

What cities in Tennessee are hiring for Local Remote Crisis Chat jobs?

Cities in Tennessee with the most Local Remote Crisis Chat job openings:

Local Remote Crisis Chat jobs near you
Infographic showing various Local Remote Crisis Chat job openings in Tennessee as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

988 Chat/Text Crisis Specialist, Special Populations

Centerstone

Nashville, TN • On-site, Remote

$20.05 - $28.10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Centerstone rating

6.7

Company rating: 6.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

64th of 245 rated social care providers

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. Provides brief clinical screenings, risk assessments and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions begin online, this position may also support telephonic intervention if an individual would prefer or need continued support to ensure safety.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provides telephonic or chat clinical screenings and risk assessments.
  • Answers crisis contacts via the chat/text platform to assess for suicide, safety and identify appropriate community resources to best meet individual needs.
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide.
  • Meets the ethical and clinical standards in compliance with all accreditation.
  • Actively participates in ongoing supervision, training and team meetings.
  • Assist in administrative tasks as needed

KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Demonstrates high-level customer service skills and professional etiquette.
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
  • Knowledge of suicide assessments.
  • Skill in providing crisis intervention.

QUALIFICATIONS
Education Level
Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field required; or Certified Peer Recovery Specialist.
Years of Experience
Six months to one year of related crisis experience is preferred.
Required Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Standing - 10%
Sitting - 90%
Squatting - Occasional
Kneeling - Occasional
Bending - Occasional
Driving - Occasional
Lifting - Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$20.05--$28.10
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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