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Cemetery Administrative Assistant (Part-Time) Job Description

Job Summary

The Part-Time Cemetery Administrative Assistant supports the day-to-day administrative functions of the cemetery office within our Lawnwood Memorial Park location.

Reports to: Cemetery Office Manager

Key Responsibilities

• Office Operations: Support the day-to-day operations of the cemetery office to maintain an organized, structured, and efficient work area.
• Team Cross-Training: Actively engage in comprehensive cross-training across all administrative roles to ensure seamless operational continuity, mutual office support, and full coverage capability.
• Contract Administration: Review, finalize, and process cemetery contracts, scanning them into specialized software to maintain flawless digital records. Assist in training family service counselors in digital contract entry.
• Interment Verification: Ensure strict adherence to all operational and administrative steps within the interment verification process.
• Financial Processing: Process and post local payments (including checks and recurring credit card payments), maintain the record of deposit, and collaborate closely with the home office support team.
• Service Scheduling & Maintenance Liaison: Schedule interment services and serve as a primary liaison with the maintenance team, providing the superintendent with all necessary documentation to complete burials.
• Document & Deed Creation: Create official deeds, interment orders, authorizations, and vault tags, while assisting in preparing or overseeing all cemetery-related forms.
• Permanent Record Maintenance: Maintain vital permanent records, including the interment log, lot books, lot cards, owner cards, plat books, and cemetery maps.
• Inventory & Ordering: Order office supplies, complete regular inventory counts, and manage the administrative purchasing of vaults, granite, and bronze memorials.
• Memorial Fulfillment: Track memorial fulfillment from start to finish, including ordering, receiving, creating, and logging completed installation work orders.
• Software Management: Enter maintenance and operational work orders into Nexus.
• Reporting: Compile and maintain localized volume reports and commission reports.
• Invoicing: Receive and process local invoices for payment as directed by management.
• Human Resources Support: Administer local Human Resources (HR) processes, such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files, and managing confidential records (I-9s, etc.) in cooperation with the home office.
• Notary Services: Notarize official documents as needed, with the company covering any associated fees to maintain notary status.

Compensation: $17.00 per hour, paid on a biweekly basis.

Classification: Non-exempt hourly position.