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Lobby Customer Service Representative Jobs (NOW HIRING)

PetSuites

Customer Service Representative

Shawnee, KS · On-site

$15.25 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

The Barking Dog

Customer Service Representative

Hooksett, NH · On-site

$15.75 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Lake Lotawana, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Bark and Board LLC

Customer Service Rep

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Baton Rouge, LA · On-site

$12.50 - $17/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

BreedAbove

Customer Service Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Winter Garden, FL · On-site

$14 - $19.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Lauderdale Pet Lodge

Customer Service Rep

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Ruffin

Customer Service Rep

Madison, WI · On-site

$16 - $22/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Grove City, OH · On-site

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Lawrenceville, GA · On-site

$14.75 - $20/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Liberty Township, OH · On-site

$15 - $20.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Twinsburg, OH · On-site

$15 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Pet Spa Suites

Customer Service Representative

Arlington, TX · On-site

$14.50 - $19.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

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All JobsLobby Customer Service Representative Jobs

Lobby Customer Service Representative information

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How much do lobby customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for lobby customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Lobby Customer Service Representative jobs?

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What states have the most Lobby Customer Service Representative jobs?

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What are popular job titles related to Lobby Customer Service Representative jobs?

For Lobby Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Lobby Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Shawnee, KS • On-site

PetSuites
Traveler Accommodation • 201 - 500 employees
Learn more about PetSuitesexternal

$15.25 - $20.50/hr

Other

Medical, Dental, Vision

Re-posted 8 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
Greeting clients, pets, and vendors warmly
Managing check-ins and check-outs
Booking boarding, daycare, grooming, and training reservations
Answering phones, emails, and voicemails promptly
Processing payments and balancing transactions
Obtaining and verifying vaccination records
Managing waitlists during peak seasons
Recommending services and activity packages that meet client needs
Communicating pet updates and concerns to leadership
Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
We're seeking someone who is:
Friendly, confident, and professional
Detail-oriented and organized
Comfortable multitasking in a busy lobby
Strong with phones, scheduling, and computer systems
Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
Calm and solution-focused when handling customer concerns
Passionate about dogs and cats
You must be able to:
Work weekends and holidays
Stand, walk, bend, and lift up to 60 lbs
Work in a busy, sometimes noisy environment
Handle dogs of all sizes safely
Work Schedule
Full-Time
Monday-Friday shifts
Weekend availability required
Holiday availability required
Benefits & Perks
Health, Dental & Vision
Insurance
Paid Training
Employee Pet Care Discounts
Tips
Career growth opportunities within NVA
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Employee discount
  • Paid training

Apply