We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Credit Verification Representative opportunity with a trusted leader in the title and escrow industry, known for its stability, innovative solutions, and commitment to exceptional customer service. Join a team that values growth, collaboration, and making a real impact in helping people achieve homeownership.
The Credit Verification Representative will be responsible for below specific duties.
Your specific duties will include:
- Conduct credit investigations and analyze credit information related to loans.
- Verify and update credit data to support the mortgage underwriting process.
- Provide operational support to the production team throughout the credit report supplement process.
- Handle inbound consumer and client calls and resolve customer issues via telephone.
- Interface with customers regarding inquiries, complaints, and verification requests.
- Perform word processing tasks including general correspondence and data entry.
- Research online sources to obtain documentation for verification requests.
- Analyze credit files to identify missing or inconsistent data and determine required updates.
Required qualifications for the position include:
- High school diploma required; Bachelor's degree preferred.
- Prior credit experience.
- Call center experience.
- Basic typing skills (minimum 25 WPM).
- Proficiency with PC and basic office applications.
- Excellent customer service skills with a strong understanding of customer satisfaction.
- Must be bilingual.
Preferred qualifications for the position include: - Mortgage industry experience.
Pay Rate Range: $20.97 - $21.67 per hour
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
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