Lms Program Manager Jobs in Memphis, TN (NOW HIRING)

About Literacy Mid-South

For more than 50 years, Literacy Mid-South (LMS) has remained committed to one core belief: literacy changes lives. Founded in 1974 to help adults strengthen essential reading skills, LMS has expanded to serve learners of all ages across the Mid-South.

Our mission is to ensure that individuals and families have access to the literacy skills needed to thrive-academically, economically, and personally. Through direct programming and regional collaboration, LMS works to break cycles of limited literacy and expand opportunity for generations to come.

At LMS, literacy is not simply an educational outcome-it is a pathway to empowerment, equity, and long-term community transformation.

Position Summary

The Tutor901 Lead Tutor plays a critical role in supporting the successful day-to-day operation of Tutor901 tutoring sessions at designated school sites. The Lead Tutor monitors tutoring sessions, supports tutors with lesson delivery and student needs, facilitates communication between tutors and the Tutor901 Program Manager and/or Tutor Coordinator, assists with program data collection and reporting, and helps ensure tutors have the materials and resources needed to deliver high-quality literacy instruction.

The Lead Tutor serves as a liaison between tutors and Tutor901 program leadership and is expected to model professionalism, reliability, sound judgment, and effective communication. While the Lead Tutor provides guidance and support to tutors, this position does not supervise or reprimand tutors and should not communicate directly with school staff, teachers, or administrators without prior permission from the Tutor901 Program Manager.

When a Substitute Tutor cannot be secured, the Lead Tutor may also be assigned to provide small-group reading instruction to students. Tutor901's instructional model includes in-person tutoring during the school day, consistent student groups, and ongoing training and support.

Key Responsibilities

Session Supervision & Tutor Support

• Monitor tutoring sessions to help ensure they operate smoothly and in accordance with Tutor901 expectations, procedures, and established guidelines.
• Provide in-session support and guidance to tutors as needed.
• Help ensure students arrive at the tutoring space on time and are prepared to begin their sessions.
• Help ensure students return to their classrooms promptly at the conclusion of tutoring sessions.
• Support tutors in appropriately addressing student behavioral concerns.
• Assist tutors with lesson delivery, instructional materials, and implementation of Tutor901 programming.
• Administer and/or collect occasional student assessments as directed by Tutor901 program leadership.
• Tutor small groups of students when a substitute tutor cannot be secured, following Tutor901's established instructional model and curriculum.

Communication

• Serve as a primary point of contact between tutors and the Tutor901 Program Manager and/or Tutor Coordinator for immediate program needs, questions, or concerns.
• Maintain clear and open communication channels so tutor questions and concerns can be addressed promptly.
• Communicate relevant observations, challenges, and program needs to Tutor901 leadership in a timely and professional manner.
• Follow established communication protocols and escalate matters to the Tutor901 Program Manager when appropriate.
• Refrain from independently communicating with school staff, teachers, or administrators unless specifically authorized by the Tutor901 Program Manager.

Data Reporting & Collection

• Prepare accurate and detailed summaries of tutoring sessions, including attendance, instructional topics covered, and notable observations or concerns.
• Submit required session reports to the Tutor901 Program Manager within established timelines.
• Enter and maintain accurate student attendance information.
• Assist with the collection and documentation of program and student data as requested.
• Maintain confidentiality when handling student, tutor, school, and program information.

Supply Management

• Assist with the delivery, distribution, organization, and retrieval of Tutor901 supplies and instructional materials at assigned school sites.
• Help ensure tutors and students have the necessary materials available for scheduled tutoring sessions.
• Communicate supply shortages or material needs to Tutor901 program leadership.
• Transport program supplies to or between school sites when needed.

Liaison & Program Support

• Serve as a liaison between tutors and the Tutor901 Program Manager and/or Tutor Coordinator.
• Communicate relevant tutor feedback, questions, and program information to Tutor901 leadership.
• Facilitate communication regarding school schedules, tutoring logistics, training needs, instructional support, and other program matters.
• Help reinforce Tutor901 procedures and expectations while directing performance or personnel concerns to the Tutor901 Program Manager.
• Perform other program-related duties as assigned.

Desired Qualifications

Education

• High school diploma or equivalent required.
• Some college coursework is preferred.

Experience

• Prior experience in management, tutoring, education, youth development, program coordination, or a related field is desirable.
• Experience working with school-aged children is preferred.
• Familiarity with school or educational environments, procedures, and protocols is a plus.
• Previous Tutor901 or comparable tutoring experience is beneficial but not required.

Skills & Core Competencies

• Leadership & Peer Support: Ability to provide guidance, assistance, and constructive support to tutors while respecting established supervisory and communication boundaries.
• Organization & Time Management: Strong ability to organize responsibilities, manage competing priorities, maintain records, and meet reporting deadlines.
• Communication: Excellent verbal and written communication skills with the ability to convey information clearly, professionally, and appropriately.
• Interpersonal Effectiveness: Ability to build positive working relationships and work effectively with individuals from diverse backgrounds.
• Reliability & Accountability: Consistent attendance, punctuality, preparedness, and follow-through on assigned responsibilities.
• Independent Judgment: Ability to work independently, identify immediate program needs, and determine when concerns should be escalated to Tutor901 leadership.
• Multitasking & Adaptability: Ability to manage multiple responsibilities simultaneously and respond appropriately to changing needs during tutoring sessions.
• Attention to Detail: Ability to accurately maintain attendance, session reports, assessment information, and other required program documentation.
• Student-Centered Support: Ability to support tutors in maintaining positive, encouraging, and productive learning environments for students.
• Professionalism & Confidentiality: Demonstrated ability to maintain appropriate professional boundaries and protect confidential student, tutor, school, and organizational information.
• Instructional Support: Ability to support Tutor901 lesson delivery and, when needed, facilitate small-group reading instruction in accordance with program expectations.

Other Requirements

• Ability to work at assigned school site(s) as scheduled.
• Availability during the school day, generally between 8:00 a.m. and 3:00 p.m.
• Reliable transportation, including the ability to assist with supply delivery and retrieval as needed.
• Strong and consistent attendance and punctuality.
• Successful completion of required background screening.
• Ability to sit or stand for extended periods.
• Ability to lift up to 25 pounds occasionally for program materials, supplies, and related items.
• Ability and willingness to complete required Tutor901 and Tennessee Department of Education training.
• Commitment to the mission and values of Literacy Mid-South.

Important: This position requires strict adherence to Tutor901's established communication and school-site protocols. The Lead Tutor may not independently address concerns with school staff, teachers, or administrators without authorization from the Tutor901 Program Manager. The Lead Tutor is also not responsible for reprimanding or formally disciplining tutors. Performance, conduct, or personnel concerns should be documented and referred to the Tutor901 Program Manager for appropriate follow-up.

Schedule & Location

• Part-time, contracted position.
• Work is performed primarily at designated Tutor901 partner school sites during the school day.
• Scheduling is based on assigned school-site tutoring schedules and program needs.
• Tutors participating in Tutor901 typically provide in-person instruction in 45-minute sessions three times per week.
• The Lead Tutor may support one or more assigned school sites based on program needs.

NOTE: This position is contracted through the Fall semester, at which point it will be reviewed in December for potential renewal.

Compensation

• Competitive hourly compensation beginning at $21.00 per hour.
• Training and ongoing program support are provided. Tutor901 materials indicate that tutors receive ongoing support from experienced educators.

Why Join Literacy Mid-South

As a Tutor901 Lead Tutor, you will have the opportunity to support both students and tutors while helping ensure the consistent delivery of high-quality literacy programming across Memphis schools. This role offers meaningful hands-on experience in education, program coordination, instructional support, and team leadership while contributing directly to Literacy Mid-South's mission.

Tutor901 is designed around research-aligned high-impact tutoring practices, including small student groups, frequent sessions, consistent tutor-student relationships, trained tutors, classroom-aligned curriculum, and data-informed instruction.

What Current Tutors Have to Say About the Program

Tutor901 participants report strong preparation, meaningful student relationships, and a desire to continue serving:

• 89% said they would like to return as a tutor the following semester.
• 95% felt adequately prepared to lead tutoring sessions.
• 92% said they made meaningful connections with the students they tutored.
• 84% felt they made a meaningful impact on students' reading abilities.

By joining Tutor901 as a Lead Tutor, you can help create the conditions that allow tutors to succeed, students to receive consistent literacy support, and the program to deliver meaningful impact throughout the community.