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Lms Customer Success Jobs (NOW HIRING)

HSI

As a Customer Success Manager I (CSM I), you will serve as a trusted advisor to our customers ... Plus, you have unlimited access to the HSI LMS and library of career development training! * Work ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security ... Proficiency in tools like Zendesk, Zoho, or LMS platforms * Prior experience writing customer ...

Wiley & Sons, Inc.

About the Role Customer Success Managers are responsible for maximizing digital implementation ... LMS / LTI implementations. Provide regular account and adoption intelligence in SFDC after working ...

Kritik

Customer Success Coordinator

$45/hr

... LMS) integrations and live chat support * Work closely with our Director of Customer Success to optimize processes, documentation, and playbooks What We're Looking For: * Recent university or college ...

Docebo

Senior Customer Success Manager

You possess a deep knowledge of LMS administration, instructional design principles, and the latest ... A background as a Customer Success Specialist or Business Consultant in a fast-paced tech ...

Docebo

Senior Customer Success Manager

You possess a deep knowledge of LMS administration, instructional design principles, and the latest ... A background as a Customer Success Specialist or Business Consultant in a fast-paced tech ...

Kombo

Customer Success Manager (NYC)

New York, NY · On-site

About the role Customer success at Kombo drives revenue. You'll own the full customer relationship ... Technical depth: scope new use cases with customers as we launch more products (LMS, payroll)

ASHP

LMS Manager, Digital Learning Operations

Bethesda, MD · On-site

$85K - $95K/yr

Success in this role requires strong analytical thinking, attention to detail, problem-solving ... Serves on LMS customer support team (via email and phone). * Responsible for building and running ...

IMPaCT Care

Customer Success Manager

Customer Success Manager Amid clinical workforce shortages, rising healthcare costs, and ongoing ... Google suite, CRM (Salesforce), Zoom, Asana, LMS platforms. * Bachelor's degree. * Travel: 1-2x ...

IMPaCT Care

Customer Success Manager

$75K - $95K/yr

Customer Success Manager Amid clinical workforce shortages, rising healthcare costs, and ongoing ... Google suite, CRM (Salesforce), Zoom, Asana, LMS platforms. * Bachelor's degree. * Travel: 1-2x ...

Continu Inc.

Senior Customer Success Manager

Manhattan, NY · On-site

$130K - $165K/yr

About the Role This is not a high-volume Customer Success role. You'll own a focused portfolio of ... Experience in enterprise learning, customer education, HR technology, LMS, or adjacent SaaS ...

ASHP

LMS Manager, Digital Learning Operations

Bethesda, MD · On-site

$85K - $95K/yr

Success in this role requires strong analytical thinking, attention to detail, problem-solving ... Serves on LMS customer support team (via email and phone). * Responsible for building and running ...

HireLATAM

Remote Customer Success Officer

$3.0K - $4.0K/mo

Job Title: Remote Customer Success Officer ( 100% Work From Home) Location: Remote from Latin ... LMS ecosystem. Operating as a fast-paced, high-accountability team, they rely on sharp customer ...

Anteriad

Customer Success Representative

... Customer Success Representative (CSR). An Anteriad CSR is responsible for being our customers ... Training & development with unlimited access to Percipio LMS * Mix of collaborative & independent ...

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Lms Customer Success information

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How much do lms customer success jobs pay per year?

As of Sep 13, 2026, the average yearly pay for lms customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Lms Customer Success jobs?

For Lms Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Lms Customer Success job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager I

On-site

HSI
Manufacturing • 51 - 200 employees
Learn more about HSIexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Manage and grow relationships with assigned customer accounts, acting as the primary post-sale point of contact

  • Develop and execute customer success plans focused on adoption, retention, and long-term value realization

  • Partner with Sales, Support, Product, and Implementation teams to resolve customer challenges and drive successful outcomes

Job description

HSI is a leading provider of innovative training, safety management, and compliance solutions. We empower businesses to create safer workplaces, develop their workforce, and meet regulatory requirements through cutting-edge technology and content.

As a Customer Success Manager I (CSM I), you will serve as a trusted advisor to our customers, helping them maximize the value of our solutions while supporting their safety, compliance, and operational goals. You will build strong client relationships, drive product adoption, and partner cross-functionally to deliver an exceptional customer experience.

Location: US-based Remote

Key Responsibilities
  • Manage and grow relationships with assigned customer accounts, acting as the primary post-sale point of contact
  • Develop and execute customer success plans focused on adoption, retention, and long-term value realization
  • Identify opportunities for account growth, expansion, and increased platform utilization
  • Partner with Sales, Support, Product, and Implementation teams to resolve customer challenges and drive successful outcomes
  • Conduct regular business reviews and customer check-ins, providing insights, recommendations, and ROI-focused guidance
  • Monitor customer health metrics and proactively address risks to retention or engagement
  • Maintain strong renewal performance while contributing to upsell and expansion goals
  • Advocate for customer needs internally and provide feedback to support continuous product and process improvement
  • 2+ years of experience in Customer Success, Account Management, SaaS support, or a related client-facing role
  • Proven ability to build strong customer relationships and support retention, renewal, or growth objectives
  • Strong communication, presentation, and problem-solving skills with the ability to engage a variety of stakeholders
  • Experience managing multiple customer accounts and priorities in a fast-paced environment
  • Proficiency with Salesforce, Gainsight, HubSpot, or similar CRM/customer success platforms
  • Comfortable analyzing customer usage data and translating insights into actionable recommendations
  • Highly collaborative mindset with experience working cross-functionally across Sales, Support, Product, and Implementation teams
  • Bachelor’s degree or equivalent professional experience

Preferred Qualifications

  • Experience working in a SaaS environment
  • Exposure to EHS (Environmental Health & Safety), compliance, workforce management, or related industries
  • Ability to effectively communicate with senior leaders and executive stakeholders
  • Experience conducting business reviews, onboarding sessions, or customer training
  • Familiarity with renewal, adoption, and customer health metrics such as NRR, churn, and product utilization
  • All the coverage you would expect health, dental, vision, etc.
  • Flexible work hours. We work hard, but understand that people are most productive when they can manage their own schedules and work/life balance
  • Learning & Development Program. We are committed to helping you succeed as you grow your career. Plus, you have unlimited access to the HSI LMS and library of career development training!
  • Work-from-home options. Where you work from is up to you
  • Vacation time. Take the time you need when you need it
  • Retirement benefits. We want to support your future and offer a generous $1:$1 company match
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